Jump to content


  • Tweets

  • Posts

    • You are absolutely right to be cautious. It would be helpful if you will be prepared to send me a private message containing details of the outlet and the address et cetera. It might help me to get things more into perspective. So I understand that you had a business selling your husband's photographs. You were unable to continue your direct involvement and so you made an arrangement with a manager who you trusted to carry on the business for you while you were recovering elsewhere in the country. Is this correct? This manager has possession of all the files of your husband's photographs. Is this correct? Do you have any copies of the files? You made a reference to having a Co-op. Does that mean that you are running a Co-op supermarket or groceries outlet? I don't quite understand here. In terms of the possibility of continuing the arrangement with this manager – my own view is that you need to bring the arrangement to an end and I don't see how you could trust them. As far as I can see you are asking about two issues. Making sure that the files in the manager's position are destroyed so that you regain control of the photographs. Obtaining some damages for the loss of revenue. How many photographs do you believe are in his possession? What you estimate is your loss of revenue so far – probably calculated on your average revenue over, say, the five years before you stop your involvement in the business? You are talking here not only about a breach of contract. You are talking also about breach of copyright and frankly you're also talking about theft.
    • Just as i thought (from above post) : i just hope this is not the normal customer service that say they cant do anything and that you have to appeal to excel parking 🙄 this is the response my friend has received today - totally ignoring the subject which was: 'victim of disability discrimination on the part of your agents' does anyone have any ideas to reply with please?     Thank you for your response.   I would like to apologise for the error in the previous email; our CEO, Tarsem Dhaliwal had received your email and tasked ourselves in the Executive Resolution Team with looking into this.   We have raised this with our internal property department who have more information on parking charges and any appeals, we can see that you had appealed the PCN with excel which was rejected, you then appealed the PCN with IAS which was also rejected.   Because of this, we would not be able to cancel or refund the charge.    I understand this may not be the outcome you had hoped for, I am sorry for any inconvenience caused.   Kind regards, Cissy
    • Officials at the Federal Reserve are expected to hold off on any interest rate cuts this month.View the full article
    • I appreciate any help on this. I got 2 different speeding tickets and I'm hoping I can get one of them canceled as it's for the exact same road, 2 days back to back. The limit was 40mph, but I honestly thought it was 50mph and so I was driving withing that limit... First time driving that road. No other points ever on my driving lisence if that matters. Any advice for the appeal please? DETAILS: AF57ONB 0013032393514620 - 209266 0013032398514320 - 748169
    • Thanks very much Dave I wish I could clear the confusion of me supposedly having received something that states 2 tickets were paid for, I have always supplied copies of anything I have received so unless CAG have something I cannot find anything
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

SAR help


birdi
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4883 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

hey every1, dont know if you could help with this.

 

Basically I sent SAR requests to a few of my past and current creditors, one of my big ones been natwest (i had a current account which as closed but owe overdraft & charges an a large personal loan) the sar as come back but all it says is account numbers and action at the collections office, nothing about my accounts or loan or nothing just 1 sheet. we sent same request to my partners with welcome and thats come back how it should be, copy of everthing they have from loan agreements to every telephone call made.

 

should natwest's be simular?.

Also i sent offers of 15% full & finals to some outstanding debts but theys come back with a higher amount to clear or no, should i still keep trying to negociate

 

thanks for your help

Link to post
Share on other sites

Write back to them and list everything that you still require ie; copies of agreements, statements, letters, transcripts of 'phone calls. Remind them that they have not fullfilled their legal obligations under the Freedom of Information Act & that if they do not comply you will make a complaint to the ICO. http://www.ico.gov.uk/

Link to post
Share on other sites

(i had a current account which as closed but owe overdraft & charges an a large personal loan)

 

Okay, lets start with the overdraft. How & when was the current account closed ??? The account must still be active but with a negative balance.

Who did you send the SAR to?

 

If sent to the Data Controller, Joyce E Tudor. You should have recieved statements for the account from the day it was opened. And all other documents. When dealing with Natwest/ RBS I always suggest sending a copy of the SAR to Customer Management Services in Telford ( once an account goes into default, this is where it is sent). They have what is called "A Diary Event History". The banks internal log of all internal & external actions on the account, phonecalls, letters everything.

 

Have you done a CCA request for the Loan ?

 

Debs

Link to post
Share on other sites

hey debs, i sent the sar request to the address off my credit file. the response as come from natwest @ birmingham collections. My current account got into arrears with overdraft and as i fell behind with my loan with them due to job loss so they started taking any more i put in to pay loan an overdraft. i stopped using that account but as youve guessed they just keep adding more an more charges.

Link to post
Share on other sites

http://www.consumeractiongroup.co.uk/forum/autolinker/images/link3.gif[/img] request to the address off my credit filelink3.gif. the response as come from natwest @ birmingham collections]

 

Hi, it needs to go to

 

Joyce E Tudor

Regulatory Risk

Business House B

PO Box 1000

Edinburgh

EH12 1HQ

 

Copy her on the SAR you sent to Birmingham. Attach a letter, stating that they did not comply, failed to provide any documents, but did bank the £10 cheque.

Also, resend a letter to Birmingam, informing them that you have resent your request to the banks Data Controller, informing her of there failure. Again request that this department supply you with all data they hold on you, including a copy of your "Diary Event History". Any breach will be reported to the Information Commissioner.

 

Debs

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...