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    • Hi, despite saying you would post it up we have not seen the WS or EVRis WS. Please can you post them up.
    • Hi, Sorry its taken me so long to get round to this, i've been pretty busy today. Anyway, just a couple of things based on your observations.   Evri have not seen/read my WS (sent by post and by email) as they would have recognised the claim value is over £1000 as it includes court fees, trial fees, postage costs and interests, and there is a complete breakdown of the different costs and evidence. I'd say theres a 1% chance they read it , but in any case it won't change what they write. They refer to the claim amount that you claimed in your claim form originally, which will likely be in the same as the defence. They use a simple standard copy and paste format for WX and I've never seen it include any amount other than on the claim form but this is immaterial because it makes no difference to whether evri be liable and if so to what value which is the matter in dispute. However, I have a thinking that EVRi staff are under lots of pressure, they seem to be working up to and beyond 7pm even on fridays, and this is quite unusual so they likely save time by just copying and pasting certain lines of their defence to form their WX.   Evri accepts the parcel is lost after it entered their delivery network - again, this is in my WS and is not an issue in dispute. This is just one of their copy paste lines that they always use.   Evri mentions the £25 and £4.82 paid by Packlink - Again, had they read the WS, they would have realised this is not an issue in dispute. They probably haven't read your WS but did you account for this in your claim form?   Furthermore to the eBay Powered By Packlink T&Cs that Evri is referring to, Clauses 3b and c of the T&Cs states:  (b)   Packlink is a package dispatch search engine that acts as an intermediary between its Users and Transport Agencies. Through the Website, Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line. (c)  Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency This supports the view that once a user (i.e, myself) selects a transport agency (i.e Evri) that best suits the user's needs, the user (i.e, myself) enters into a contract with the chosen transport agency (i.e, myself). Therefore, under the T&Cs, there is a contract between myself and Evri.   This is correct but you have gone into this claim as trying to claim as a third party. I would say that you need to pick which fight you wan't to make. Either you pick the fight that you contracted directly with EVRi therefore you can apply the CRA OR you pick the fight that you are claiming as a third party contract to a contract between packlink and EVRi. Personally, I would go with the argument that you contracted directly with evri because the terms and conditions are pretty clear that the contract is formed with EVRi and so if the judge accepts this you are just applying your CR under CRA 2015, of which there has only been 2 judges I have seen who have failed to accept the argument of the CRA.   Evri cites their pre-existing agreement with Packlink and that I cannot enforce 3rd party rights under the 1999 Act. Evri has not provided a copy of this contract, and furthermore, my point above explains that the T&Cs clearly explains I have entered into a contract when i chose Evri to deliver my parcel.    This is fine, but again I would say that you should focus on claiming under the contract you have with EVRi as you entered into a direct contract with them according to packlink, as this gives less opportunites for the judge to get things wrong, also I think this is a much better legal position because you can apply your CR to it, if you dealt with a third party claim you would likely need to rely on business contract rights.   As explained in my WS, i am the non-gratuitous beneficiary as my payment for Evri's delivery service through Packlink is the sole reason for the principal contract coming into existence. I wouldn't focus this as your argument. I did think about this earlier and I think the sole focus of your claim should be that you contracted with evri and any term within their T&Cs that limits their liability is a breach of CRA. If you try to argue that the payment to packlink is the sole reason for the contract coming in between EVRI and packlink then you are essentially going against yourself since on one hand you are (And should be) arguing that you contracted directly with EVRi, but on the other hand by arguing about funding the contract between packlink and evri you are then saying that the contract is between packlink and evri not you and evri.  I think you should focus your argument that the contract is between you and evri as the packlink T&C's say.   Clearly Evri have not read by WS as the above is all clearly explained in there.   I doubt they have too, but I think their witness statement more than anything is an attempt to sort of confuse things. They reference various parts of the T&Cs within their WS and I've left some more general points on their WS below although I do think  point 3b as you have mentioned is very important because it says "Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line." which I would argue means that you contract directly with the agency. For points 9 and 10 focus on term 3c of the contract  points 15-18 are the same as points 18-21 of the defence if you look at it (as i said above its just a copy paste exercise) point 21 term 3c again point 23 is interesting - it says they are responsible for organising it but doesnt say anything about a contract  More generally for 24-29 it seems they are essentially saying you agreed to packlinks terms which means you can't have a contract with EVRI. This isnt true, you have simply agreed to the terms that expressly say your contract is formed with the ttransport agency (EVRi). They also reference that packlinks obligations are £25 but again this doesn't limit evris obligations, there is nothing that says that the transport agency isnt liable for more, it just says that packlinks limitation is set. for what its worth point 31 has no applicability because the contract hasn't been produced.   but overall I think its most important to focus on terms 3b and 3c of the contract and apply your rights as a consumer and not as a third party and use the third party as a backup   
    • Ms Vennells gave testimony over three days, watched by those affected by the Post Office scandal.View the full article
    • Punters are likely not getting the full amount of alcohol they are paying for, a new study suggests.View the full article
    • no you need to get reading up..... everything is explained time and again in the threads i linked you too. sorry i thought you'd filed your defence? doesnt matter, try in daylight hours each day , a couple of times. you've weeks there is no rush at all. to file it.     if you did .....ideally you need to remove para 1 from your defence then.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ESA Appeal Denied - Facing Massive Debt


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I have just received a letter from the tribunal in respect of my appeal against the decision to stop ESA which was made last October. I chose not to attend because I can't face it. The letter is dated 14/1/11 and says 'first tier tribunal social security'. The appeal is disallowed, and it says that i'm not entitled to ESA from and incluyding 07/10/10! I've been receiving ESA since then pending this decision as I was told this was accceptable. I can't possibly pay back 3 monhths worth of benefit! What the hell do I do?

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Are you 100% sure about this? Why would they say the date that ESA stops is October? How does that affect what I've been receiving up till now? This whole thing is ridiculous; I was first told the hearing wouldn't be till March (not that i expected to win, they aren't interested in talking to me at all) and now I get a letter today telling me the tribunal has upheld the original decision. I cannot cannot cope with signing on again.

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Yes I'm 100% sure. The way to think of it, as I said before is that your ESA did finish in October, and that you've been paid an allowance to allow you to appeal. No one has ever been asked to pay this allowance back.

 

I'm afraid there's not really any way round signing on for jsa at the moment. If you think the esa appeal decision is wrong, you can write to the tribunal service requesting a full statement of reasons, then when you get it, find a benefits adviser, if you don't already have one, and ask them to look at it and your appeal pack to see if they can find an error of law. It is very unlikely that they will find an error. If they do they can start proceedings to apply to an upper tribunal to have your case looked at. Its a long process and there is no allowance payable, and only a few appeal decisions have errors of law on them.

 

Your best option is to apply for jsa now. On 7th April you will be eligible to apply for ESA again, providing you have a med cert. The only way to apply for ESA now is if you have a totally new illness, not previously mentioned to the dwp or your condition has significantly worsened. For a worsening condition, they make you go through the medical again before they will pay you.

 

For future reference, not attending the appeal is the worst thing you can do as for medically related claims - esa, incap, dla etc, very few appeals are succesful if the appellant doesn't attend. I know its hard, but if you have an appeal in future, you need to try and attend.

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I had hoped to get an appointment with the CMHT to get some evidence (hopefuly) to send to the tribunal to back up my case. But i'm still waiting for that to happen. I thought i'd have time before March, but they've moved the appointment forward (obviously not quite as busy as they led me to believe i guess) out of the blue and now i can't do anything to prove my case. That seems a bit underhand to me. Thanks anyway.

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For future reference or for anyone reading this, if the tribunal date comes too soon, before evidence you're waiting for, you can write to the tribunal service and ask for a postponement to a later date to allow time to gather evidence. They don't have to say yes, but given enough notice they usually agree. I know it doesn't help now, sorry.

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If you've already chosen a paper hearing, they don't have to tell you when they're going to hear the case. I had assumed you chose not to attend an oral hearing - not chosen a paper hearing from the outset. Unfortunately there's not really any more advice I can offer.

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In another discussion you mentioned it takes a couple of weeks to close the claim down. What exactly happens? All i have is a letter saying that the tribunal upholds the original decision and that i'm not entitled to esa from october (hence the debt concern - I don' thave 800 quid to spare, or at all!), there's no mention of what happens now. The letter is dated yesterday so I'm assuming money will cease from yesterday then. Is that not the case? I haven't heard anything from the ESA peopel themselves. It's impossible to plan financially and make any kind of decision long term on ESA; the amount you get is so little and the constant threat of decisions that can stop your benefit (medicals and appeals etc) that can be made anytime are just ridiculous. How anyone can think this is the easy life, I don't know.

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Wishface

 

YOU WILL NOT HAVE TO PAY ANYTHING BACK!

 

Now what next?

 

1, get your evidence bank statements etc together and fill in a form for your LHA/CT benefits because payments will be suspended as soon as the council here about it.

 

2, Contact Dial or MIND to see if they can offer you some advice on what to do next.

 

3, find help somewhere see 2 or there's a website http://www.nomorepanic.co.uk/ see if they can suggest any where.

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Thanks for the replies. I've just spoken to the tribunal people (well, their call centre operators) and they say too late. I could have asked to attend, changing my mind. But given that the decision was made with no warning it's too late. I was initially told that would happen in March. I was told the office dealing with it was Cardiff (it was Bristol). I wasn't comfortable attending and getting to cardiff was out of the question. Bristol is another matter. This all seems unfair to me. The CAB are going to get back in touch with me. It's hard getting hold of them because i don't live anywhere near a branch out in the sticks.

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There's not much you can do about the Tribunal Ruling but you should ask for a Statement of Reasons as to why they turned down your appeal.

 

You should also throw a SAR (Subject Access Request) at the DWP and get everything they have on your claim.

 

Once they arrive look through them to check for accuracy, procedures have been followed and digest them to see how you can improve your answers/evidence if you want to give it another shot.

 

It's also worth have a look through the Tribunal Service decisions catalouge to get a better understanding of what exactly works and what doesn't.

 

Here's a starter for 10 http://www.osscsc.gov.uk/Aspx/view.aspx?id=3095

 

I'll add to this as well

 

For future reference, not attending the appeal is the worst thing you can do as for medically related claims - esa, incap, dla etc, very few appeals are succesful if the appellant doesn't attend. I know its hard, but if you have an appeal in future, you need to try and attend.

 

With the 6 month rule (as it stands) even if you have no intention of going to the tribunal you have to opt for an Oral hearing.

 

1, it gives you time to gather evidence

 

2, The DWP are going through every ESA appeal just before the tribunal due date and doing thorough reconsiderations and over turning many decisions.

 

3, with current time scales for them being heard in all probability by the time it gets round to it the 6 months will be up and you can re-apply straight away.

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New question: Just received a tax document from the ESA people as per no longer being on ESA which lists the date the claim ends (afaict) as the 14/1 (last friday). I've heard nothing regarding the actual cessation of the benefit even though I rang them on monday. My benefit has been paid up to today (which is, or would have been, the correct day) as the payment was issued on tuesday/wednesday to go into the bank in time. Obviously the payment went through before the ESA people were told to stop paying me. My question is: can they ask for the money from the 15-21st back given that i've already been paid (and would quite like to keep it as I'm going to need it). What can I do?

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I need to know if the DWP can legimitately ask for me to repay a week's worth of ESA having stopped my claim on the 14th (as far as I can tell) but i've been paid up to the 21st (which is the normal payment date). They haven't written to tell me this, only to tell me about the tax status and send a p45. The payment would have gone through on tuesday which, presumably, is before they were notifed to close the claim down (following a tribunal decision regarding my appeal, which failed). I don't really know where I stand. Thanks.

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10 years of work in the benefits sector. Come back to us if they request it back, and we'll tell you what to write back to them. In the meantime we cannot help you with your worries about what might be. Even if they request it - legally you don't have to pay it. Show the links in which this has happened in your situation - I'm always eager to learn of others differing experiences!

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The DWP changing or not doesn't matter, they must follow benefit law. You appear to question all the advice you are given, but suggesting you've found contrary information on google, just to get reassurance isn't good, and if you are unable to have faith in the advice given here freely, by myself or others, then maybe it is best to find an adviser you can trust. Confirming the advice you get on an internet site is wise, so please do.

 

Unfortunately, I will be unable to assist you further.

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The DWP changing or not doesn't matter, they must follow benefit law. You appear to question all the advice you are given, but suggesting you've found contrary information on google, just to get reassurance isn't good, and if you are unable to have faith in the advice given here freely, by myself or others, then maybe it is best to find an adviser you can trust. Confirming the advice you get on an internet site is wise, so please do.

 

Unfortunately, I will be unable to assist you further.

 

I know how you feel, Leemack. That's why I haven't said anything since November. I think wishface is playing games with us.

 

Wishface, try the DWP website, they have a lot of technical guides for advisers and others. All the pubications will show which piece of legislation they're quoting, I imagine, and then you can google it.

 

HB

Illegitimi non carborundum

 

 

 

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