Jump to content


  • Tweets

  • Posts

    • Which Court have you received the claim from?  CIVIL NATIONAL BUSINESS CENTRE, NORTHAMPTON Name of the Claimant?  LOWELL PORTFOLIO LTD How many defendant's joint or self?  SELF Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  03 MAY 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  THE CLAIM IS FOR THE SUM OF £6000 DUE TO THE DEFENDANT UNDER AN AGREEMENT REGULATED BY THE CONSUMER ACT 1974 FOR A LLOYDS BANKING GROUP PLC ACCOUNT WITH AN ACCOUNT REFERENCE OF (ACCOUNT NO. 16 DIGITS LONG). THE DEFENDANT FAILED TO MAINTAIN CONTRACTUAL PAYMENTS REQUIRED BY THE AGREEMENT AND A DEFAULT NOTICE WAS SERVED UNDER S.87(1) OF THE CONSUMER ACT 1974 WHICH HAS NOT BEEN COMPLIED WITH. THE DEBT WAS LEGALLY ASSIGNED TO THE CLAIMANT ON (DATE) NOVEEMBER 2016 NOTICE OF WHICH HAS BEEN GIVEN TO THE DEFENDANT. THE CLAIM INCLUDES STATUORY INTEREST UNDER S.69 OF THE COUNTY COURTS ACT 1984 AT A RATE OF 8% PER ANNUM FOR THE DATE PF ASSIGNMENT TO THE DATE OF ISSUE OF THESE PROCEEDINGS IN THE SUMBE OF £0.00. THE CLAIMANT CLAIMS THE SUM OF £6000. What is the total value of the claim? £6500 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? YES, NOTICES OF CLAIM.  Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  YES  Did you inform the claimant of your change of address?  NO Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account?  CREDIT CARD When did you enter into the original agreement before or after April 2007?  BEFORE   Do you recall how you entered into the agreement...On line /In branch/By post?  I DONT RECALL   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ?  NO   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.  DEBT PURCHASER.   Were you aware the account had been assigned – did you receive a Notice of Assignment? THE FIRST I RECALL WAS A LETTER FROM LOWELL SAYING THEY NOW OWNED THE DEBT.  Did you receive a Default Notice from the original creditor?  NOT THAT I RECALL OR BEEN PROVIDED WITH THROUGH CCA REQUESTS  Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  NO, I RECEIEVED LETTERS OF CLAIMS   Why did you cease payments?  I WAS UNDER MEDICAL CARE WHICH CAUSED ME NOT TO WORK. AROUND THAT TIME LOWELL HAD WANTED ME TO INCREASE MY PAYMENTS AS IT WOULD TAKE TOO LONG TO CLEAR THE DEBT. I HAD BEEN PAYING THEM WHAT I WAS PAYING THE BANK. I EXPLAINED MY THEN HEALTH & FINANCIAL POSITION AND THAT I WAS UNABLE TO DO SO. THEY PUT A HOLD ON MY ACCOUNT FOR A FEW MONTHS SO I CANCELLED MY DIRECT DEBIT. I MADE A FULL AND FINAL OFFER WHICH WAS REJECTED. WHEN THEY WANTED PAYMENTS TO RESUME I EXPLAINED I WAS IN A WORSE FINANCIAL POSITION, STILL UNDERTAKING TREATMENT AND NOW UNEMPLOYED SO COULD NOT START PAYMENTS AS THEY WANTED. AFTER SENDING MY FINANCIAL SPREADSHEET THEY KEPT SENDING LETTERS ASKING WHAT I WAS GOING TO DO. I COULDN’T SEE A WAY FORWARD I FELT STREESSED AND UNDER PRESSURE SO WROTE THAT I WOULD NOT BE CORRESPONDING WITH THEM ANYMORE.    What was the date of your last payment? NOVEMBER / DECEMBER 2018   Was there a dispute with the original creditor that remains unresolved? NO   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? I COMMUNICATED MY FINANCIAL PROBLEMS WITH THE CREDIT CARD COMPANY, WE MADE A MONTHLY PAYMENT AGREEMENT WHICH WAS KEPT FOR SEVERAL YEARS UNTIL DEBT WAS SOLD.  
    • Perhaps you would care to read this and reflect on your continuing comparison of Israel to Nazi Germany Jugg    ALEX BRUMMER: How grotesque of pro-Palestine protesters to besmirch Auschwitz, the place where my grandparents died WWW.DAILYMAIL.CO.UK As the son of a refugee from the horrors of the Holocaust, I can feel nothing but contempt for the ignorance, gross... My elderly aunt Sussie and cousin Sheindy had been teenagers at Auschwitz and Belsen but survived and are alive to this day. What they will make of the protesters who waved flags, heckled and chanted as Israelis took part in the March Of The Living – the annual walk from Auschwitz to Birkenau – I cannot imagine. The images now circulating of the protesters are indescribably disturbing. They can only bring back memories of those final moments Sheindy shared with my grandparents when my grandmother Fanya squeezed her hand and told her to lie about her age to avoid the gas chambers. Claiming she was older, and could work, meant that Sheindy lived, not died. The outrage perpetrated by Hamas on October 7 has brought back the most terrifying memories for these two women – memories of pillage, mutilation and starvation. The Holocaust, or Shoah to use the Hebrew word, was the deliberate, industrial-scale killing of Jews.  It is bad enough that pro-Palestinian and pro-Hamas sympathisers have chosen to steal the language of the Holocaust.  Any comparison between Israel's retaliation and the monstrous genocide of the 1940s is odious and anti-Semitic
    • Thank you JK2054 and BankFodder for your replies. The information requested is as follows:   My wife and I are sole traders supplying bespoke, handmade wedding trays and other items through our website. We do not sell on ebay. We had an order for two trays (invoice value £370) that were shipped on Monday 25th March. We used P2G as the broker and Evri as the shipper. We declared the value but did not take out insurance. As the trays were a present for a wedding on Saturday 30th March we checked the progress of delivery on the Thursday to see that there had been an attempt to deliver on the 27th but the driver failed to deliver as the customer’s gate was shut (customer informs us that the gates are open between 7am-7pm. We contacted the customer who informed us she had been waiting in all week and there had been no attempt of a delivery. Evri allege they attempted to deliver on the 28th & 29th. On the P2G web site on the 4th April at 14.17 it stated that the customer refused delivery. At 14.28 it updated to say there was a problem with the address and at 14.32 updated to say the customer had refused delivery. At 14.35 updated again to say it was being returned. Last entry was on the 7th April that it was being processed at the depot. We never received it. I have had six web chats with P2G between the 4th-30th April. On the 26th April, I had an offer of £20 plus cost of delivery (£6.72) from P2G which I rejected. During this time, I also contacted Evri that resulted in an email from Evri Customer Services (20th April) stating that they had lost the parcel. I replied requesting details of the attempted delivery but received no reply. After emailing Evri again on the 23rd asking again for the information I received a phone call from someone called Haleemah on the 25th who apologised and promised to send an email with a link to submit a claim form. I subsequently received an email with the link which only took me to a page that stated “Page not found”. After informing Evri customer services of the problem (to which no reply was forthcoming) a couple of days later I retried the link but it only took me to the Evri website. I believe that I have a good case against both companies but would appreciate guidance on which path to go down. I have read most of the information on this site, which has been very helpful and much appreciated, particularly the various court transcripts. I appreciate that this process is a marathon and not a sprint and am fully aware that I need to get everything in the correct order before starting on the legal road. I am sure this covers the current position but if further info is needed please let me know.  
    • Everything at small claims revolves around informality and common sense, there are no "special" ways to have to do things. The site manager's WS will be like yours and the one I linked to - just much shorter.  There need to be the introductory hearings about the case, the parties, etc., and the concluding Statement of Truth. In the middle just a couple of paragraphs where they say who they are, how they know you, and about permission being given by the landowner to use the car park. Superb.  I've added another section about the signage to the suggested WS sections three posts above. Yes, it's perfectly possible.  It'd be a good idea to phone the court on the 18th to see if they have paid.
    • OK thank you very much. I will prepare my WS as you advise.  I will indeed be preparing the WS over the weekend. I will also post UKPC's on Wednesday by 2nd class mail. As they have until the 17th to pay the court fee, is it possible they might discontinue at that stage too? Also I wanted to ask, in what form should the site manager's statement come? And the site owner if i can contact them? I will get photos of the signage to share with you also. Thank you.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

taken to court by HFC/restons... **case dismissed** now marking CRA file again


whatamess
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4325 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 364
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

You said they sent you an order I guess it is a consent order. What did it say? Don’t sign or send it till we have a look!

Yes, absolutely right

< < < < If I can help I will and if I have helped please tip my scales. :|

Please keep this site alive by downloading the great new CAG toolbar - keeps all your subscribed threads in one easy to use place. http://consumeractiongroup.co.uk/cag_plugin.php Use the search facility regularly and CAG generates much needed money!

Link to post
Share on other sites

You said they sent you an order I guess it is a consent order. What did it say? Don’t sign or send it till we have a look!

 

 

Yes, we need to make sure there are no booby traps. Well done anyway.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

You said they sent you an order I guess it is a consent order. What did it say? Don’t sign or send it till we have a look!

 

Its says The client has mad the decision , in view of the low value of this claim to discontinue the proceedings against me rather to proced and incure further costs. We would be greateful if i could sign and return the order by email as a matter of urgency.

 

and the form i have to fill in looks like it has come from the court its a consent order and says UPON the application of the solicitors for the Clainmant and the Defendant in person

 

IT IS ORDERED BY CONSENT THAT:-

1. The proceedings in this matter be discontinuted

2. There be no order for Costs.

 

Thanks

Link to post
Share on other sites

It looks ok for me. DonkeyB, would this mean that whatamess cant claim wasted costs ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

It looks ok for me. DonkeyB, would this mean that whatamess cant claim wasted costs ?

 

Hi CitizenB,

 

I sent them a letter last week to ask them to drop the case and i would not seek any of my costs.

 

Thanks for looking over it for me i will sign and send back today phew out of my hair at last :-D

Link to post
Share on other sites

Ok I have just called the court and quoted the case number which is showing on the consent form and it is not my case number it is someone else v HFC not good, lucky i checked, so they wont be getting it back signed today I need them to send me an ameded copy :mad2: nothing is ever straight forward.

Link to post
Share on other sites

Greeks bearing gifts, eh?

 

You might also want to request an assurance in the order that the account will not be sold on to a third party, and that they will cease reporting it to the CRAs. I think you deserve it, because they’ve wasted more of your time.

Link to post
Share on other sites

Greeks bearing gifts, eh?

 

You might also want to request an assurance in the order that the account will not be sold on to a third party, and that they will cease reporting it to the CRAs. I think you deserve it, because they’ve wasted more of your time.

 

Yes indeed, a consent order is made between both parties, I would e-mail Restons stating that you don't want the amounts sold on so someone else can have a crack at you and that reporting to CRA's stops.

Link to post
Share on other sites

Hi there

 

I sent the letter asking for assurence that the account wil not be sold to a third party company once the procedings are discontinued, and they have replied to say that they are unable to to provide an assurance that the account will not be sold on as this is out of there control.

So does this mean they can sell it on and the third party company will then take me to court and i have to go through all this again? Anyone got an opinion on this?? im really confused.

 

Also they have suggested they cannot remove the defult on my credit file as at the time it was place it was correctly placed, any comment son this????:|

 

All of a sudden i don feel like such a winner :-(

Im sure they want this sorted before christmas but at this rate i wont be signing anything, what if i choose not to sign?

 

Thanks

Link to post
Share on other sites

But it’s a consent order! These factors are all most certainly within their control! That is just a load of bow-locks. This is exactly why we suggested you ask for these assurances. If Restons claim it’s out of their control, then they should ask their client!

Link to post
Share on other sites

Thanks DonkeyB, do you think I should write back and say that im not happy with the response and if they are unable to give me the assurence then they should speak to HFC as i am not prepared to sign the consent form without the reasurence?

 

If this does not go my way and they decide to go ahead with the trial and they lost would this debt ever be sold on? Is it allowed once taken to court if they loose? Also do they have to remove any defaults?

 

Thanks

Link to post
Share on other sites

I doubt they will consent to removing the CRA data, but I can see no good reason why they cannot ask HFC to consent to the debt not being sold on to a third party. Otherwise you have no finality in proceedings.

 

As you say, they must ask their client. That is the whole point of their being an advocate!

Link to post
Share on other sites

This might not be a huge help Whata, but you are able to make notes on your credit report, so if Restons or HFC do not consent to removing the default info off your credit record you can make some notes so that anyone who looks at your credit report knows that this matter has been sorted to the satisfaction of both parties. Once Restons have pulled their finger out over the correction of the consent notice of course... :roll:

Link to post
Share on other sites

Hi Whata

 

I see you have had some developments.Ok firstly for clarity you cant request the Default marker to be removed its there because the account was defaulted at some stage with the OC.

This remains in place for six years in line with ICO,s requirements.Secondly assuming you accept the consent to discontinue there is a chance that he account may be sold on at some stage in the future and some Muppet's may try their chance at bringing another claim.However you will have retained your file and have evidence that their predecessor attempted and failed and will add to any further defences should that be required.They also would need permission of the Court to resurrect the claim.IMHO agree the discontinuance and put the matter to bed and enjoy the festivities.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

This might not be a huge help Whata, but you are able to make notes on your credit report, so if Restons or HFC do not consent to removing the default info off your credit record you can make some notes so that anyone who looks at your credit report knows that this matter has been sorted to the satisfaction of both parties. Once Restons have pulled their finger out over the correction of the consent notice of course... :roll:

 

But that note will only remain on file for a limited time.

Link to post
Share on other sites

I would just like to add, as I'm awaiting a similar threatend court action, a big well done to CAG supporters, advisors and whatamess for this great triumph. I got fairly emotional when I read the good news, it's gone some way to restoring my faith in the balance of power to the people vs the corporation and inspired me to feel less anxious, giving me hope and courage to fight mine.

Link to post
Share on other sites

Is that right?? I assumed it would stay there indefinetely. Do you have any idea of the time limit please, and can new notes be added / updated?

 

Actually, I got that from elsewhere on CAG! It seems to be wrong.

 

From what I have now looked up, you can add a 200 word Notice of Correction and it should remain there until you advise them to remove it. However, the CRAs have powers not to add the notice if they think it is unfounded or frivolous (yeah, they’d be a great judge of that), in which case you would need to complain to the Information Commissioner’s Office (ICO).

 

I can’t find any info about updating NoCs.

Link to post
Share on other sites

Actually, I got that from elsewhere on CAG! It seems to be wrong.

 

From what I have now looked up, you can add a 200 word Notice of Correction and it should remain there until you advise them to remove it. However, the CRAs have powers not to add the notice if they think it is unfounded or frivolous (yeah, they’d be a great judge of that), in which case you would need to complain to the Information Commissioner’s Office (ICO).

 

I can’t find any info about updating NoCs.

 

Interesting stuff - thanks for looking into it. I must confess, to avoid any issues I used the CRA's standard wording and the updates have been up for a couple of months now.

Link to post
Share on other sites

Hi all

 

Thanks for all your replies I will do as andy suggests and agree to the discontinuance as i do want this out of my hair, so thanks for your advice again Andy .

 

Thanks for the information regarding putting notes on my credit file I will look into that in the new year.

 

I hope you had a really good Christmas and here's hoping for a good 2011 for us all :madgrin:

Link to post
Share on other sites

I would just like to add, as I'm awaiting a similar threatend court action, a big well done to CAG supporters, advisors and whatamess for this great triumph. I got fairly emotional when I read the good news, it's gone some way to restoring my faith in the balance of power to the people vs the corporation and inspired me to feel less anxious, giving me hope and courage to fight mine.

 

Hi MrMT

I did nearly throw in the towel a few times as i didnt think i could cope with the all the legal jargen and didnt really think i had a chance in hell of winning, but with the great help and support from CAG they picked me up each time i felt down, so do not give in please continute to fight... and good luck :-)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...