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    • So I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been .   And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
    • I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company.   Looking over the pack today, and looking through old emails .. I find some discrepencies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure.
    • Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.     Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc.
    • Which Court have you received the claim from ? Civil National Business CEntre       If possible please scan redact and upload a full page copy of page 1 of the claim form. (not the response page or AOS)     Name of the Claimant ? Lowell Portfolio i Ltd   How many defendant's  joint or self ? Self   Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. 15 Feb 2024     Particulars of Claim   What is the claim for – the reason they have issued the claim? Please type out their particulars of claim in full (verbatim) less any identifiable data and round the amounts up/down. state how many digits the account number has.. The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit ACt 1974 for a CApital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972   What is the total value of the claim? £1112   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragaph 3, but I did receive a Letter of Claim with a questionaire/form to fill.   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? no   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser   Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter?   Did you receive a Default Notice from the original creditor? Yes   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One.   Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments.   What was the date of your last payment? Appears to be 20/4/2022   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No
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Bigyeti and the daily overdraft charges


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I have let Halifax carry on piling on their unagreed charges for several months now and they are now running to £150 per month meaning the account accordig to them is now £812 overdrawn. So far so extortionate. However, after checking my credit record, they are filing stuff on there each month. I sent a CCA request and they returned it saying that there isn't a credit agreement on this type of account.

 

I was hoping they might admit that I haven't agreed to the new charges. So, does an overdraft come under the Consumer Credit Act?

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  • 2 weeks later...

It seems that Section 10 of the CCA does indeed cover overdrafts. Now, they're stating the opposite. Does that mean that the overdraft is unenforcable including all the extraneous whimsical charges they have added on top?

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  • 2 weeks later...

you know what i hope your right lol. im getting shafted by albion at the moment. after hbos terminating my accounts before remedy date on the default etc. hbos have added near a grand of charges on the two accounts. be intersting to see if they add more on end of this month, even after closing both acounts lol

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Oh they will. They say close the account, they mean just freeze it which means no transactions. Except their charges of course.

 

Anyway, I sent the cheque back again requesting the agreement and this time quoted the relevant legislation and mentioned the the Sebastyen vs Coutts case. Two days ago, they cashed the cheque so we'll see what comes up now.

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thetletters say ended my agreement. what agreement lol. as you say they will have no agreement to send you, i hope thats the case about it being unenforcable. that would be interesting. are hbos only allowed arrears if they unlawfully ended my agreement before the remedy date?? and not the overdraft.

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If they issued you a warning of an impending default with something like "You have 21 days to remedy the account and clear the arrears" and then they issue a default within that time, then they have cocked up. I don't know the precise legislation, but there is a substantial thread on here that explains it in far better detail.

 

I think this is the one

http://www.consumeractiongroup.co.uk/forum/showthread.php?196312-Invalid-Default-Notices&highlight=default

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  • 2 weeks later...

They cashed the £1 cheque on 24th August, which was 15 days ago and therefore they have exceeded the time limit. I'm about to send this:

 

--

Regarding my request for a consumer credit agreement on this account.

 

As the debt for the above account now entirely consists of an overdraft, it does in fact fall under the debtor-creditor agreement within the meaning of s.8 and s.13© of the Consumer Credit Act 1974, as demonstrated in the case of Coutts v Sebestyen (14th April 2005).

 

Consequently, my previous letter was a formal request for a copy of the signed, executed credit agreement for the above account. I required you to provide me with a true copy of the credit agreement relating to the above account, together with any other documentation the Act requires you to provide.

 

The Consumer Credit Act allows twelve working days for this request to be carried out before your company enter into a default situation. Although you had cashed the cheque for the statutory fee of £1.00 on 24th August 2010, I have yet to receive the documentation you are obliged to provide within the time limit despite my properly formatted and paid for request. If the request is not satisfied after a further 30 calendar days, an offence has been committed by you Halifax. These time limits expire(d) on 5th September 2010 and 5th October 2010 respectively.

--

Anyone see anything I have missed/should have omitted?

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I'm sending this also:

 

---

I received your letter dated 6th September 2010, pushed through my door by a surprisingly cheerful postman. You commence your letter with:

 

 

Pay £xxx now

 

 

Followed by an invitation to help you earn yet more of my cash by calling your 0845 number. I make a point of not calling 0845 numbers. It inevitably works out cheaper to write letters given how long I often end up on hold.

 

As you removed the overdraft facility as detailed in a letter dated 30th April 2010, our 'arranged overdraft' is technically £0.00. This being the case, your statement that we are over our arranged overdraft limit by £xxx suits me fine. This is quite pleasing as I thought we owed just short of £Lots, not allowing for the thoroughly bizarre charging regime you are attempting to force upon us. You know, the one that we didn't agree to in five (5) separate letters. I'll say it again; "we don't agree to your new charging regime, and never did"

 

and here it is again in red.

 

 

"We don't agree to your new charging regime, and never did"

 

 

Short of hiring a small plane and sky-writing it in red smoke I cannot think of any other way to get you to take notice. I'll make the offer to repay it again. You calculate how much is owed using the old interest rates that we agreed to and we'll pay £10 per week plus more if we can spare it. I'll enclose a cheque to sweeten the deal. You can't say fairer than that.

 

Yours,

Bigyeti

 

PS: Where's my true copy of the CCA agreement that I paid for?

Edited by bigyeti
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  • 4 weeks later...

Well, the deadline has passed. They also seem to have stopped sending the weekly reminders.

Now, should I sue them for the amount that will zero my account? Or is there another route to go down that will get shut of them?

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  • 4 weeks later...

hey bigyeti, i see the fight is still on. my situation is a bit strange now. 2 letter sent to albion offering 25 bucks on each account and they are still asking me to call them to discuss my income and expenditure, i dont see why i have to discuss my finances. they are not giving me details of how i can pay money into these accounts at the figure i offered evry month, and i will not call them, no chance.

 

two dodgy defaults and early terminations so the balls in my court and im making an offer of what i can afford each month and they are not willing to get the ball rolling and accept my payment. any ideas?? or just sight tight. no letters for 2 weeks, definatly going to hear before the end of the week

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Halifax never sent me a CCA to show that I am liable for the amount they claim, which they keep increasing by £150 pcm (£5 a day). So they defaulted on that even though they cashed the £1 cheque I sent and have carried on adding the charges to my account. They've flaunted so many regulations I'm losing track.

 

My advice is to never call them. Ever. I do everything by post and any other form of correspondence gets ignored.

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  • 2 weeks later...

Got a letter this morning. As we'd not used the account since before Xmas, they've credited my account with the charges taken (about £1000) halted all further charges and have asked to call them up and arrange a payment plan. Hurrah!

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  • 2 weeks later...

hiya bigyeti

 

found this thread of yours and now i will spend a bit of time to read everything and i may pinch a few of your quotes but in my own words in my letter of course

 

you are a gem

 

will keep you updated cheers angel x

Im happy to help with support and my own thoughts, but if I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action.:)

 

my new motto is,,,",Taking back control of your life and home - such peace is priceless"

 

This is all due to truecall device , have a serious peek at this you will be thankful like I am x laters angel :D

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