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    • Incidentally, congratulations on not buying the warranty. That is another Big Motoring World rip-off. See what we have to say about extended warranties and the Big Motoring World attitude to them is particularly unhelpful
    • well that google is from 2019, but the photos are certainly of someone driving on the public highway in/out by an ANP system, though the site of where the camera actually is, is not showing there are anpr cameras up by the low yellow barriers but they wont get from facing shots from there. interesting, needs to be checked if the road IS a public highway but on private land, cause as you say, if the whole area is max 4hrs , how does the hotel work< ?? must have a reg entry system.  now as for taking pictures of cars on a public highway then guessing the are parking ...erm.... i dont thnk thats right nor allowed under GDPR. dx  
    • Under the consumer rights act 2015, if a defect manifests itself within 30 days and you have a right to return the vehicle for a full refund. If any defect manifests itself within the first six months of ownership then you have a right to return the vehicle for a full refund subject to the retailers right to carry out a repair. If the retailer declines to repair or if the repair fails then you have the right to return. The problem here is that you have to assert their right. It's a bit ridiculous – but you have to do let them know preferably in writing that you are asserting your rights under the consumer rights act either the 30 day right or the six month right. I suppose that you haven't done this – which would be quite understandable because most people don't know that these rights exist and that they are subject to these conditions – the condition that the right must be inserted. It is frankly ridiculous. The dealers know it and we have lots of instances of this company delaying appointments et cetera and our strong suspicion is that they are simply trying to run their customers out of time. On the basis that you haven't asserted your rights, we now have to look to ordinary contract law. You are entitled to purchase a vehicle which is of satisfactory condition and which remains that way for a reasonable period of time. Clearly it is in satisfactory. They are blaming you. Has your independent inspection identified the reason for the defect? This will be important because as you have seen BMW are already saying it is down to your driving and you are going to have to produce evidence that it wasn't down to your driving and the you drove it absolutely reasonably and it was simply the condition of the car. Have you been without the car for any period of time. Is it driveable now? If the car was off the road for a substantial amount of time and was still off the road then you would be able to argue that this is a fundamental breach of contract and that you have been deprived of substantially the whole benefit of the contract and therefore you will be entitled to treat the contract as breached by Big Motoring World and insist on cancelling the contract. It may be that you will eventually be obliged to keep the car but have the repairs paid for. Have you had any quotations for the work that needs doing? I asked you questions about the MOT – but you haven't responded.
    • A 'violent left wing mob', comprised of a chap in a red hoody with a damp polystyrene coffee cup and a bit of wet cement, gets nowhere near cowering frightened farage some distance away on top of his double decker bus .. as farages security and support seem to film the incident grinning     Farage bravely flinches, grimaces and seems to almost burst into tears as the 'objects managed to travel a part of the way toward his position on top of his bus. His reactions honed by having a bit of milk splash him at a prior incident allow him to swiftly fall into a protective cower and grimace .. .. Sometime after, once the mob of 1 had been safely bundled away, farage apparently wipes his eyes of tears, and rising from his cowed and frightened pose, bravely shouts “I will not be bullied or cowed by a violent left-wing mob who hate our country.” .. however few they may comprise of.   https://www.independent.co.uk/news/uk/crime/nigel-farage-cement-barnsley-reform-uk-b2560501.html  
    • According to Parkopedia parking is limited to two hours.  I don't know how accurate this is though. What were you doing there for four hours?
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Robinson Way-What do i do?


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Hi Diddydicky and others , thank you for the help so far.

 

As an update, the telephone calls have stopped and i received my postal order back from them this morning with a letter stating:

 

"Following your request, we have today asked for a copy of the agreement or statement to verify that you are liable to pay the amount due. Your account has been placed in temporary delay pending receipt of this documentation and we will contact you again in due course"

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  • 4 weeks later...

Well the 2 weeks are well and truly gone and i have not received any contact from Robinson Way, ALSO though i have also not receieved a statement from Halifax ths month although i continued to pay them at the end of July.

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  • 4 weeks later...

Hi.

I need some more assistance please.

 

I have just received from Robinson Way a letter with a scanned image of my credit agreement from Halifax with my signature.

 

This has taken them over a month to supply.

In the meantime i have continued to pay Halifax a set amount of money each month which has been accepted ( as it has not been returned ).

 

However i have now paid Halifax twice without receiving a statement from them and an amount is due to be paid next week.

 

I cannot afford to pay my debt outright and every other creditor has not given me any hassle at all compared to HBOS/Robinson Way.

 

Has anybody any ideas as to my next step.

1/ Should i offer RW the same payment as i am currently paying HBOS

2/ Should i demand an updated statement from HBOS

 

Any information would be greatly received.

 

Best Regards to all

 

Nobby

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As i cannot post images on here yet, i am seeking further advice please.

 

RW are continuing to pester my mobile and home phone every day but i will not answwer at present.

 

As explained in an earlier post i have a arrangement with ALL my other debtors but HBOS were the last to agree ( took 9 months ) and still charge some interest.

 

I have continued to pay HBOS direct every month but do not receive a statement for the last 3 months.

 

I have now received the following "legal looking" letter from RW stating the following:

 

" Dear Mr xxxxxx

The recent payment you made direct to our client HBOS has been credited to the above account.

 

Robinson Way Limited are dealing with this account and all payments MUST be come direct to ourselves.

 

You MUST NOT make payments to HBOS or any agencies acting their behalf, as they are no longer dealing with this matter.

 

Please make payments using one of the methods set out overleaf .

 

blah, blah, blah.

 

Collection manager ( no name given ) "

 

Should i ignore them, or write something to them offering the same amount as pay HBOS, or state that i am going to continue to pay HBOS as that is who my signed agreement is with and no-one else.

 

Any assistance is greatly appreciated as this matter is making wife ill.

 

Best Regards to all

 

Nobby (John)

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How long do i give them to stop calling me and writing letters to pay them and not HBOS?

 

I have had no indication from HBOS that i should now pay RW and as far as i am concerned for a company to demand payment for a signed agreement with another is almost fraudulent.

 

I do not see why i should answer any letter or telephone call from RW until i hear from HBOS to the contrary.

 

Any ideas anyone please.

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  • 2 weeks later...

Received another letter from RW this morning, well not a letter but a "SECURITY TELEMESSAGE" which is just obviously a mass produced scanned documenet. Image attached.

 

They state that recent actiuons on my account are giving then concern.

What gives me concern is that they continue to call me everyday, sign leters with just a signiture and NO name. and i still state that my "signed CCA is with HBOS and not them"

 

Any ideas please as what to do, do i contact them (RW) as i have refused to do so apart from the initial letter requesting my CCA" or should i just continue to ignore them.

 

Many Thanks

John

Edited by nobbyn
Removed image and re-posted
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Hi N,

 

i also have one of those letters as well as several others which can after it - still no CCA though. You could really do with scanning the document they sent you up - the one pertaining to be a CCA.

 

I have now recieved a letter from a solicitors from the same address as Robbersway signed by the company not a solicitor - ie a crud letter which means nothing. I will personally now be sending the template letter warning solicitor to go away until CCA is produced.

 

Your situation is sounding very similar to my own (except I haven't been given any type of CCA document), I really would advice you to use photobucket to get that document scanned up - take a photo with your camera or phone then upload it to phototbucket - remove any personal data from the letter and let someone on here have a look at it as you can't really be advised properly without this document being seen.

 

Good luck with it all.

 

If your CCA turns out to be non enforceable - send the indispute letter ASAP and file all letters from Robbers Way under B for Bin, B******hit or B****ocks

 

Good Luck with it all

 

TB

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POSTING SCANS/PHOTOS OF DOCUMENTS

 

In many threads, people advise posting scans/photos onto Photobucket.
Don't
. It's not secure and your other photos/identifying factors could be revealed to anyone who knows how to do it. For example, there's the "fusker" program. Read about it here:
http://en.wikipedia.org/wiki/Fusker

 

I would suggest an alternative: use sites like imagebam.com, imagevenue.com etc.

 

The reason being that
they do not require registration
, user names, or any other
personally identifying information
in the same way that sites like Photobucket, Flickr and Webshots, etc. do.

 

You post almost anonymously, although your IP address is logged (as with any mainstream site, Photobucket included). A site is not required to reveal your IP address unless legally ordered to do so. With Photobucket, Flickr, Webshots, etc. a
DCA
link3.gif
could simply look up your username, match it with other results in internet searches and use certain computer programs to have a look at
all
of the photos you've posted.

 

Sounds paranoid? Well, what if you've posted a picture on your Photobucket account of you standing outside your house, proudly holding your new baby, but your brand new car reg. is clearly visible, along with your house number, etc.? You suddenly get a call from the DCA asking how you could afford a new car and that you should now "up" your monthly payments. Starts getting a bit more worrying, doesn't it?

REMOVING PERSONAL INFO
FROM SCANS/PHOTOS

 

I've seen many examples in threads where people have used felt pen or biro to scribble over personal details.
Don't do it
. The information can easily be retrieved using Photoshop or similar.

Instead, use your photo editing software - even MS Paint will do the job.

 

In "Paint" simply open your document, use the "crop" tool to crop out any personal info. Drag the cursor around the bit you'd like to delete - it'll look like a rectangle with dotted lines. Hit the "delete" button on your keyboard. The pixel info is then removed from your image and can't be retrieved if someone tries viewing or downloading it - save your edited image under a different name and use the "properties" (right-click) function to remove personal details - this should prevent any info collection via EXIF data.

 

Here's an example:

 

74644a87594527.jpg

 

 

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