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email for capital one bank complaints?


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if you manage Cap1 CC online then there is a facility to contact them by a secure message..............However I would suggest you use the proven route of letter/recorded delivery.............then they cannot say did not receive your email...just a thought................FS

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  • 4 weeks later...

Hi,

I would send all complaints to their head office in London and mark the top of the letter "FORMAL COMPLAINT"

I was reading something somewhere that companies that receive complaints that are not headed as such don't treat it as a complaint (looks good on their figures)

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