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    • Hey people, I've been browsing this amazing forum for the past year and recieved a letter today which has made me require some help. Received a claim form from Cabot in the Civil National Business Centre in regards to an Aqua Credit Card taken out in 2018. I failed to make payments due to financial hardship and have not taken out any credit or uses any forms of credit since. Received a lot of letters from Cabot and their solicitors Mortimer Clarke which I've ignored    By an agreement between New Day Ltd RE Aqua& the Defendant on or around 26/03/2018 ('ths Agreement) New Day Ltd RE Aqua agreed to issue Defendant with a credit card. The Defendant failed to make the minimum payments due. The Agreement was terminated following the service of a default notice. The Agreement was assigned to the named Claimant. Cabot Credit Management Group Limited, acting as servicing agent of the named Claimant through its Appointed Representative (Cabot Financial (Europe) Limited), has arranged for these proceedings to be issued in the name of the Claimant. The named Claimant may be entitled to claim interest under the Agreement but does not seek such interest and instead claims interest under Section 69(1) of the County Courts Act 1984 at 8% p.a.from03/03/2023 until date of issue only, or alternatively such interest as the Court thinks fit THE NAMED CLAIMANT THEREFORE CLAIMS 1. 3800.82 2. INTEREST OF 379.84 3. Costs How would I go about this and what could happen? I don't remember much details about the card either.
    • cause like you said in post one, 99% of people think these are FINES (it now reads charge). and wet themselves and cough up. they are not, they are speculative invoices because the driver supposedly broke some imaginary contract by driving onto privately owned land which said owner may or may not have signed some 99% fake contract with a private parking co years ago, thats already expired or has not been renewed or annually paid to employ them dx  
    • My car DVLA details are 100% correct and up to date, guaranteed.  I lived at my address longer than I have owned the car and made sure the details were correct when we transferred ownership of the car, so it's not that.  It must be their second-hand eBay cameras.  I've emailed the CEO with evidence and laid it on.  I will keep this post updated with the outcome.  Thanks again FTMDave .  I appreciate the guidance. I hate these predatory parking cowboys.  How are they even legal?
    • there isn't one use that default dx  
    • upto you, if you have no assets like a home in the UK, there is absolutely nothing they can do even if they do get a judgement. i see you state last payment was 2021, so i will guess your notification to lloyds of a change of address was sent within the last 6yrs so they should have record of it on their system. why not give them a ring and ask what address they have for you? you could do AOS and defend the claim stating you are and have been resident in xyz since date, here is proof.  you could also send that to PRA demanding they discontinue the claim immediately. see what you can find out. you've till atleast the 19th (aos date) . dx      
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£5 charge for each copy of bill!!


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My partner made a request for copies of his bills since he signed up to 3 mobile as he has noticed some large charges on recent bills. He also requested a copy of his contract. They responded that it will cost him £5 for EACH bill and that as he signed up to 3 through Carphone Warehouse, he will have to contact them. Is this correct?

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If you send a SAR request it will cost £10 for all bills upto 6 years.

Don't take any rubbish from them. If you do get any rubbish contact the ICO

 

http://www.ico.gov.uk/

 

http://www.ico.gov.uk/upload/documents/library/data_protection/detailed_specialist_guides/subject_access_requests_and_legal_proceedings.pdf

Edited by rebel11
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Just to clarify, the contract will be with CPW if that is where you signed up. Also, they probably charge £5 per bill so if you only want one that is the cheaper way to get it. However the maximum they can charge under the data protection act is £10 for a SAR so that is probably the way to go.

 

3's data controller address is :-

 

The Data Protection & Privacy Officer

Hutchison 3G UK Limited

Star House

20 Grenfell Road

Maidenhead

SL6 1EH

 

You can request as much information for that £10 as you want, so if your partner wants copies of any correspondence or any notes on their computer systems about your partner, include it all in the one request.

 

This is the SAR that we use/d for bank charges, however you can modify it to suit :)http://www.consumerforums.com/resources/templates-library/48-bank-templates/110--data-protection-act-1998-subject-access-request

 

Include your partners full name, full address, 3 mobile phone number and the 3 account number. Also make sure you include something like "You have communicated my private business to me and which you have hitherto found to be acceptable, so this suffices as proof of my ID." OR send a photocopy of the photo driving licence or passport and a copy of a utility bill (not mobile phone) just to make sure they don't fob you off (they are allowed to request proof of ID).

 

Pay the £10 via a postal order.

 

Keep us informed :)

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Locutus, thank you for your response but I am very confused. If I signed up to 3 through CPW, how will they have my contract. I would have thought that the contract would be sent to 3g. Why would they keep the contract?

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They'll have either scaanned it ot entered the information onto their system electronically. In the old days, a copy of the contract was always retained by the dealer, with the main copy being forwarded to the network.

 

Incidentally, you do not get copy bills without paying the £5 for them. A SAR whilst cheaper only gives you a statement at each month end, not the complete bill or its itemisation. As noted earlier, this info has supposedly already been sent to you already, so the price is meant to discourage those who do not look after the paperwork.

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