Jump to content


  • Tweets

  • Posts

    • Russia’s economy has been cut off from the global financial system - but it is still growing. Why?View the full article
    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Is This An Eforceable Cca


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5010 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi I started a thread a couple of days ago and didnt get much of a response, "advice needed with cca", :(, so thought i better start a new one!!! i have cca from both the O/C and DCA, O/C sent theres first, well out of the stated time limit, the cca is dated 2004 and has a different account number to the one that Lowlifes are chasing, the O/C have just scrawled an account number on the top of the page!!! sent forged/reconstituted letter to both, recieved cca today off lowlifes wanting me to get in touch regarding payment..blah blah blahhh..as they do!!!ignoring that as was sent befor they would of recieved latest letter from me..I have statement from 2006 that states that i have a credit limit of £2900 and an AVIALABLE BALANCE of £2902 as i was in credit by £2.07......i have been updating my original thread so please take a look at that as it has more info on it!!!!! PLEASE PLEASE PLEASE can anyone advise me on this.... i have uploaded a copy for you to peruse over!!!

cca doc1.pdf

Edited by tiamaria2000
Link to post
Share on other sites

  • Replies 58
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

At the very top of the image is part of a web address, is this what appears on your copy, or is this due to your copying the document from an online resource?

 

If they have copied this from an online source, then I would say it's not a copy of your agreement, it's a 2nd generation copy, ie a copy of a copy, I know it's a pedantic point, but have you asked them if they have the original?

 

If the account number on the agreement is didfferent from the one they are attempting to enforce, then it doesn't really matter how enforceable this is, it's not the one they're enforcing

Link to post
Share on other sites

Hi thanks for the reply, the copy that was sent to me has the the web image at the top of the page, i asked for the original when i asked for the cca in the first letter that i sent, they did not reply in 12 + 2 so sent no response letter waitded and got that copy from them some 30 odd days later!! would it be able for them to use it against me if they can tie it in with the account number that they are chasing !!! cos the cca they've sent is a copy for an agreement that has been settled 4 years ago which can be proved by the statement i have.

Link to post
Share on other sites

There is certainly some confusion here.

 

If you want to be pedantic then you could send the account in dispute making sure that you quote the correct number for the account you want it for (if that makes sense) ie. Not the Account number as supplied. You need not give them the above information, just tell them you are still waiting for the information as made in your first request. In my opinion, even if they did take it any further, they have sent paperwork relevant to an unrelated account, so still in dispute , which you can prove in Court.

Link to post
Share on other sites

Hi thanks for getting back to me, I've already got the account in dispute stating the fact that it has a different account number on the cca, i also sent a copy of the statement showing credit and account number, (probably not the right thing to do at this stage, but, seen the blatent errors and seen red!!!!:mad:), just waiting reply from O/C and DCA.

Link to post
Share on other sites

Recieved letter from Lowlife today stating they are contacting O/C about account and that they have noted what i have said!!! they have not sent me a copy of their complaints procedure, as requested, in the last letter that i sent them!!! should i demand a copy??? or wait until they get back with a response from O/C, my understanding is that they have 30 days in which to give their reasons, if any, to continue persuing the disputed debt??and that they must remove all info concerned??

Link to post
Share on other sites

Guest Cartaphilus

Perhaps you could try going via the FOS, then they might provide you with a copy of their complaints procedure (usually once they get involved in things).

and didnt get much of a response, "advice needed with cca",

 

I did reply to your thread, but whilst I am not expert, did point out a few things with it that were wrong.

Link to post
Share on other sites

"Cartaphilus" Please dont take it as a personal shot at you !!! your advice was noted in my other thread, I was merely suggesting that i didnt feel as though i was getting any further assistance in that thread is all !!!.

Have read many posts on here and from what i can gather is that its normally a waste of time asking fos as it takes too long for a response!!!

If the dca do not reply within the 30 day limit is there a letter template that I should send them or should i just ignore it and consider that they have deemed it unenforcable and will not process the account ???

Link to post
Share on other sites

Where are the other four pages? As it clearly states page 5 of 5.

 

The time limit for the CCA request is 12 working days from when they received the request, if after that time they fail to supply a true copy of an enforceable CCA then you should send them the account in dispute letter, stop payments, and sit tight for their next move.

 

A SAR request however has a 40 day time limit in which they must comply, failure to do so, will result in a formal complaint to the ICO for failing to provide the necessary documents within the prescribed time limit.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Thanks Bazooka Boo!!, that was the only page of the 5 that was sent apart from a letter which only stated that what they say is due and that a copy of cca as requested was attached!! I responded by sending fake/reconstituted letter template as the cca was not an original as requested and that they did not comply with a full statement of account also,all i got was the letter saying that £1.00 had been paid in the last year, £1.00 is i assume the postal order that i sent for cca request,as i have not sent or paid any monies to them.

So do you suggest a subject access request and wait for them to reply!!

I can't get a credit report as they require that I have a debit/credit card which I dont have because i cant open a bank account because of the default on my credit reference!!! any sollutions to this would be greatly appreciated...Thank's!!!

Link to post
Share on other sites

You can still get a credit report from experian by sending them £2 have a look on their website for how to do this.

Free Credit Report, Credit Rating Check & Fraud Alerts from Experian Credit Expert

 

As for them foolishly attempting to restart the limitation period by misapropriating your postal order payment for the CCA request toward the account, no need to worry, as this is a common tactic used by the less professional DCA's in their misguided attempts to ensure they can harass you for a little longer.

 

I would now ask for their complaints procedure to be sent by return of post, and exhaust it fully, the CCA request clearly states that the enclosed £1 PO is for the statutory fee for the agreement, and is not to be used against the debt.

 

If they continue playing silly buggers, then contact the FOS and lodge a complaint with them.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Thank's for your help in this matter...is there another cra that i can use as i am led to believe that experian are owned by shop direct who are the original creditors of the disputed account??. Any advice on how to contact fos and how to word a complaint would would be a great help also!!!, as i have already requested a copy of their complaints procedure and have not recieved one !!! Thank you again for your advice :) very much appreciated

Link to post
Share on other sites

our complaints procedure and how to complain

Thats for the FOS. Give them a ring and explain, they will tell you if they can help or who would be better to assist you.

 

As for the CRA's unfortunately they are all in the pockets of the DCA's, as they get paid money by the DCA to put adverse data on your CRF.

 

As for different ones, there are Call Credit, Experian, and Equifax.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Thank's for the advice and info that you have given me... i will contact fos as soon as poss' and already downloaded cra form for copy of my file (call credit). will keep updating this thread as long as dispute continues if O/C and DCA dont leave me alone!!! when people say they send "bemused" letter what is this ?? and where can i find a template for it!!!

Link to post
Share on other sites

Yeah it used to be called the bemused letter, but I believe it has been superseded by this one;

http://www.consumeractiongroup.co.uk/resources/templates-library/86-debt-collectors/574-letter-when-account-has-been-passed-on-whilst-agreement-request-is-in-dispute

 

All the letter templates are here;

http://www.consumeractiongroup.co.uk/resources/templates-library/86-debt-collectors.html

 

Just bookmark the link so you can quickly access it in future.

 

The first link is the letter sent out when the account is in dispute due to their failure to provide an enforceable CCA or anything at all, then if, sorry, when they sell it on, that is the letter to use aswell as reporting the first DCA whom the account was in default with, to the OFT & TS via consumer direct.

  • Haha 1

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Thank's for your help in this matter...is there another cra that i can use as i am led to believe that experian are owned by shop direct who are the original creditors of the disputed account??. Any advice on how to contact fos and how to word a complaint would would be a great help also!!!, as i have already requested a copy of their complaints procedure and have not recieved one !!! Thank you again for your advice :) very much appreciated

 

There is another way to get a 'free' credit report. You can get 1 report per year here;

Free Credit Report now and every year - annualcreditreport

 

I notice they now charge a £2.50 one-off 'setup' fee which they didn't charge when I first used it, which meant I didn't have to give them any credit card or bank details.

 

I haven't checked to see what payment methods are possible for the setup fee, but it might be worth you looking at the site.

 

Cheers

Rob

  • Haha 1
Link to post
Share on other sites

I'm hopefull to send these VULCHERS packing !!!!:D

 

Please don't hold your breath! ;)

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

  • 3 weeks later...

Have had still no word from lowlifes since last letter that i sent them (12th June), I have just recieved a copy of my crf today and is showing a default in lowlifes name with £154.00 added onto the original disputed debt, are they allowed to do this ??? original debt was for £514.00 as showing on crf. if an account is in dispute do they have to remove the default whilst they try to prove otherwise??? rest of my crf is in order except for this!!!!. as i said they still have not replied to my last letter asking them to state their intent,reasons and evidence i.e actual cca for the disputed amount and not one that clearly states is for an amount that has been settled and with a different account number,the 30 day response has now well passed please could someone advise on what messures to take now!!!! are lowlifes breaking any laws by still keeping the default on my file?? as the last letter i sent stated S.10 of the Data Protection act where the must now cease processing any data of the disputed account including with cra's.

Link to post
Share on other sites

Lowlifes like to sail close to the wind, however, once the account is put into dispute, then no extra charges can be added until the dispute is sorted.

 

The only person who can add charges is the OC, and even then these must be in line with the agreement you signed with them, a DCA cannot simply add their own mickey mouse charges and they know it, no-one has ever been taken to court for spurious charges added on by a DCA.

 

What you can do regarding your CRF is add a notice of correction to it, stating that the account is in dispute due to any evidence of such an account existing.

 

As Lowlifes are pushing their pulheems (sorry Military term:D) a complaint to the ICO about them contravening the data protection act in their continuance to process your data without a CCA should 'hopefully' get them a fine of up to £500,000, we can but try!

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/254802-no-cca-processing-your.html

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

BB how do I go about adding a notice of correction to my crf?? and how would i word a complaint to the Information Commissioner's Office, I'm not the very brightest of people lol!!!,I've been using templates from this site to help my cause, which so far have been very helpful!!!

Thank you very much for the advice you have so far gave me !! :) !!

Link to post
Share on other sites

I have came up with this to send to Lowlifes as ICO states i must contact them to let them know what i intend to do if they can't resolve it!!!!

 

I DO NOT ACKNOWLEDGE ANY DEBT TO YOUR COMPANY

 

Dear Sirs,

Account No: ********

Having recieved a copy of my credit file today I was duly dismayed at the fact that you are still processing the data held on this account, my file shows that you still have a default in force on my file.

I stated in my last correspondence to you, on the **/**/****, S.10 of the Data Protection Act......

 

You may also consider this letter as a statutory notice under s.10 of the Data Protection Act 1998 to cease processing any data in relation to this account with immediate effect. This means you must remove all information regarding this account from your own internal records and from my records with any credit reference agencies.

 

......You will leave me with no other option than to report you to the relevent authorities if this is not resolved with immediate effect, you are clearly in breach of guide lines set out by the regulatory authorities, I am sure you are well aware of the implications and penalties that could ensue if I do not get satisfactory action on this matter.

I have been patient in waiting for a response in regard to my last letter to your company, which clearly stated that if you did not respond within 30 days I expect that you agree to remove such Data.

I remind you that a creditor is not permitted to take ANY action against an account whilst it remains in dispute? The lack of a credit agreement is a very clear dispute and as such the following applies.

* You may not demand any payment on the account, nor am I obliged to offer any payment to you.

* You may not add further interest or any charges to the account.

* You may not pass the account to a third party.

* You may not register any information in respect of the account with any credit reference agency.

* You may not issue a default notice related to the account.

I reserve the right to report your actions to any such regulatory authorities as I see fit unless you contact me with your intentions to resolve this matter which is now a formal complaint. I therefore request a copy of your official complaints procedure which you are obliged to supply.

In light of the above, I would appreciate your due diligence in this matter and look forward to hearing from you, in writing within 7 days.

 

Yours faithfully

 

Anyadvice on if this is suffice enough would be gratefully recieved :).

Edited by tiamaria2000
Link to post
Share on other sites

That is the usual letter, but unfortunately, they mostly ignore it, saying that they have the right because of the signed Agreement (thats' right, the one they cannot produce!)

 

A few caggers have had success in getting their files corrected, but it is very hard work, up to the point in some cases of taking Court Action.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...