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Creation Finance get a slap from the OFT


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Creation said it was not happy with the OFT's decision.

 

"As soon as the OFT drew our attention to this, [we] instructed the lawyers carrying out this practice in our name to cease this activity with immediate effect.

 

"Creation is disappointed and aggrieved that the OFT has chosen to impose public sanction on us rather than raise the issue (of non-adherence to its guidelines on debt collection) directly with the legal profession who are practicing this activity of their own volition."

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As the OFT says, the creditor/DCA is fully responsible for the conduct of the people they employ to act for them.

 

Creation cannot claim that they were unaware of this practice, so they have no excuse whatsoever.

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"Creation is disappointed and aggrieved that the OFT has chosen to impose public sanction on us rather than raise the issue (of non-adherence to its guidelines on debt collection) directly with the legal profession who are practicing this activity of their own volition."

 

Oh really?

 

David

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