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    • My understanding is that they won't provide the name to me whether the investigation is Live or Closed, & I have no legal rep as I didn't have P.I. Cover on my policy, & am intending to claim using OIC.org.uk, but remain completely stuck as they 100% cannot open a claim on the portal without both the Reg. No. & Name of the other driver.  
    • thanks again ftmdave, your words are verey encouraging and i do appreciate them. i have taken about 2 hours to think of a letter to write to the ceo...i will paste it below...also how would i address a ceo? do i just put his name? or put dear sir? do you think its ok?  i would appreciate feedback/input from anybody if anything needs to be added/taken away, removed if incorrect etc. i am writing it on behalf of my friend..she is the named driver  - im the one with the blue badge and owner of the car - just for clarification. thanks in adavance to everyone.       My friend and I are both disabled and have been a victim of disability discrimination on the part of your agents.   I have been incorrectly 'charged' by your agent 'excel parking' for overstaying in your car park, but there was no overstay. The letter I recieved said the duration of stay was 15 minutes but there is a 10 minute grace period and also 5 minutes consideration time, hence there was no duration of stay of 15 minutes.   I would like to take this oppertunity to clarify what happend at your Gravesend store. We are struggling finacially due to the 'cost of living crisis' and not being able to work because we are both disabled, we was attracted to your store for the 10 items for £10 offer. I suffer dyslexia and depression and my friend who I take shopping has a mobility disability. We went to buy some shopping at your Gravesend branch of Iceland on 28th of December 2023, we entered your car park, tried to read and understand the parking signs and realised we had to pay for parking. We then realised we didnt have any change for the parking machine so went back to look for coins in the car and when we couldnt find any we left. As my friend has mobility issues it takes some time for me to help him out of the car, as you probably understand this takes more time than it would a normal able bodied person. As I suffer dyslexia I am sure you'll agree that it took me more time than a normal person to read and understand the large amount of information at the pay & display machine. After this, it took more time than an able bodied person to leave the car park especially as I have to help my friend on his crutches etc get back into the car due to his mobility disability. All this took us 15 minutes.   I was the driver of my friends car and he has a blue badge. He then received a 'notice to keeper' for a 'failure to purchase a parking tariff'. On the letter it asked to name the driver if you wasnt the driver at the time, so as he wasnt the driver he named me. I appealed the charge and told them we are disabled and explained the situation as above. The appeal was denied, and even more so was totally ignored regarding our disabilities and that we take longer than an able bodied person to access the car and read the signs and understand them. As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us. I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge.     After being discriminated by your agent my friend decided to contact 'iceland customer care team' on my behalf and again explained the situation and also sent photos of his disabled blue badge and proof of disability. He asked the care team to cancel the charge as ultimately its Iceland's land/property and you have the power over excel parking to cancel it. Again we was met with no mention or consideration for our disability and no direct response regarding the cancellation, all we was told was to contact excel parking. He has replied over 20 times to try to get the 'care team' to understand and cancel this but its pointless as we are just ignored every time. I believe that Ignoring our disability is discrimination which is why I am now contacting you.     I have noticed on your website that you are 'acting' to ease the 'cost of living crisis' : https://about.iceland.co.uk/2022/04/05/iceland-acts-to-ease-the-cost-of-living-crisis/   If you really are commited to helping people in this time of crisis ..and especially two struggling disabled people, can you please cancel this charge as it will only cause more damage to our mental health if you do not.  
    • I've also been in touch via the online portal to the Police's GDPR team, to request the name of the other Driver. Got this response:   Dear Mr. ---------   Our Ref: ----------   Thank you for your request which has been forwarded to the Data Protection Team for consideration.   The data you are requesting is third party, we would not give this information directly to you.   Your solicitor or legal team acting on our behalf would approach us directly with your signed (wet) consent allowing us to consider the request further.   I note the investigation is showing as ‘live’ at this time, we would not considered sharing data for suggested injury until the investigation has been closed.   If you wish to pursue a claim once the investigation has been closed please signpost your legal team to [email protected]   Kind regards   ----------------- Data Protection Assistant    
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    • Hi everyone, Apologies for bringing up the same topic regarding these individuals. I wish I had found this forum earlier, as I've seen very similar cases. However, I need your help in figuring out what to do next because we've involved our partners/resellers. I work as an IT Manager in a company outside of the UK. We acquired a license from a certified reseller (along with a support agreement) and also obtained training sessions from them. The issue arose when we needed to register two people for the training sessions, so we used an external laptop for the second user to keep up with the sessions for only a month. During this period, the laptop was solely used for the training sessions. After two weeks, my boss forwarded an email to me from Ms Vinces, stating that we are using illicit software from SolidWorks. Since this has never happened to me or anyone we know, I went into panic mode and had a meeting with her. During the meeting, we explained that we were using an external laptop solely for the training sessions and that the laptop had not been used within the company since her email. She informed us that for such cases, there are demos and special licenses (though our reseller did not mention these types of licenses when we made our initial purchase). She then mentioned that we had utilized products worth approximately €25k and presented us with two options: either pay the agreed value or acquire SolidWorks products. We expressed that the cost was too high, and our business couldn't support such expenses. I assured her that we would discuss the matter with the company board and get back to her. After the meeting, we contacted the company reseller from whom we purchased the license, explained the situation, and mentioned the use of an external laptop. They said they would speak to Maria and help mediate the situation. We hoped to significantly reduce the cost, perhaps to that of a 1-year professional license. Unfortunately, we were mistaken. The reseller mediated a value €2k less than what Maria had suggested (essentially, we would need to acquire two professional lifetime licenses and two years of support for a total of €23k). This amount is still beyond our means, but they insisted that the price was non-negotiable and wouldn't be reduced any further. The entire situation feels odd because she never provided us with addresses or other evidence (which I should have requested), and she's pressuring us to resolve the matter by the end of the month, with payment to be made through the reseller. This makes me feel as though the reseller is taking advantage of the situation to profit from it. Currently, we're trying to buy some time. We plan to meet with the reseller next week but are uncertain about how to proceed with them or whether we should respond to the mediator.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Fake PCN Photos


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Hi All,

 

Cut the long story short, I received a PCN through the post and having requested photographic evidence I am confident no PCN has been attached before and looking at the photo, they looked to be retouched.

 

http://www.newsoftheworld.co.uk/news/141549/TRAFFIC-WARDENS-FAKE-PHOTO-EVIDENCE.html

 

Obviously I do not have the video but what I can do is to test the original file! So

 

Software, freely available, can detect whether a photo has been altered and since this is key to supporting my case, can I by law under the “Freedom of Information Act”, request the original digital photo? The council in question have not responded to my request. Councils around neighbouring towns offer online viewing of the photograph, unfortunately, this is not true for mine,

I have my appeal already rejected, and from The Parking and Traffic Adjudicators, this was rejected too however it sounds like they have disregarded my remarks about checking for altered photos using the software and there are minor administrative errors.

I would appreciate any advice in how I should approach this.

 

 

Colin Liu

Edited by colinliu2010
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Hi All,

 

Cut the long story short, I received a PCN through the post and having requested photographic evidence I am confident no PCN has been attached before and looking at the photo, they looked to be retouched.

 

TRAFFIC WARDENS FAKE PHOTO EVIDENCE | News Of The World

 

Obviously I do not have the video but what I can do is to test the original file! So

 

Software, freely available, can detect whether a photo has been altered and since this is key to supporting my case, can I by law under the “Freedom of Information Act”, request the original digital photo? The council in question have not responded to my request. Councils around neighbouring towns offer online viewing of the photograph, unfortunately, this is not true for mine,

 

I have my appeal already rejected, and from The Parking and Traffic Adjudicators, this was rejected too however it sounds like they have disregarded my remarks about checking for altered photos using the software and there are minor administrative errors.

 

I would appreciate any advice in how I should approach this.

 

 

Colin Liu

 

The entire post makes no sense?

If you received the PCN it would not be on the car?

What video don't you have to test?

What was the PCN for?

Who issued it?

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The channel open to you is to request a review. You have to have a reason that fits but "in the interests of justice" is often a "catch-all".

 

Be aware that unfounded allegations of crimnal action are not only frowned upon but are potentially defamatory.

********************************************

Nothing in this post constitutes "advice" which I may not, in any event, be qualified to provide.

The only interpretation permitted on this post (or any others I may have made) is that this is what I would personally consider doing in the circumstances discussed. Each and every reader of this post or any other I may have made must take responsibility for forming their own view and making their own decision.

I receive an unwieldy number of private messages. I am happy to respond to messages posted on open forum but am unable to respond to private messages, seeking advice, when the substance of that message should properly be on the open forum.

Many thanks for your assistance and understanding on this.

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The entire post makes no sense?

If you received the PCN it would not be on the car?

What video don't you have to test?

What was the PCN for?

Who issued it?

 

Sorry it did not make sense, my apologise.

 

1) It was actually letters from the baliffs and a NTO to my house.

2) Forget about the video

3) PCN was for parking in a closed bay. I received photo evidence through the post and I am 100% confident nothing was attached.

4) A local council issued the ticket

 

Hope that clear things. I am trying the challenge the authenticity of the photos, they look very much retouched (I assure you there are mistakes, but not obvious if you look quickly) and state the PCN was not served correctly. I will try to upload the photos once I have a chance.

 

So, the questions are:

 

1) Can I demand access to the original digital photos. According the the Freedom of Information Act 2000 from Information Commision, I may be able to. I wanted to confirm?

 

2) The PCN was issued in March 2008, and my case was referred to the Traffic Penalty Tribunal london and was rejected. I plan to appeal on the decision due to administrative errors and they haven't taken my evidence into considersation.

 

But it has been over two years now, Is the PCN still valid?

 

I just feel I did nothing wrong, and I am convinced they edited the photo. I work as a web designer and I know these things can be done very easily.

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Basically, i was allegedly parked in a suspended bay. From I recall, two years ago, the road did have bays closed, and I was not parked in any of them.

 

Unfortunately I can not prove anything at the time of the incident because I was UNAWARE I had a PCN! Only when letters of NTO and baliffs arrive did this come to light.

 

So, the questions are:

 

1) Can I demand access to the original digital photos. According the the Freedom of Information Act 2000 from Information Commision, I may be able to. I wanted to confirm?

 

2) The PCN was issued in March 2008, and my case was referred to the Traffic Penalty Tribunal london and was rejected. I plan to appeal on the decision due to administrative errors and they haven't taken my evidence into considersation.

 

But it has been over two years now, Is the PCN still valid?

 

Thanks guys

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