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    • Forgot to add, got friends in Italy, and one of them rang the Police where the fine came from, and her reply was “Tell your friend it’s not a big deal, it’s only a speeding fine we’re not going to chase him, tell him in future to take his foot off the gas, however it he returns to a Italy and gets control checked, he would be held until the fine is paid”  A bit odd I thought, considering I am being chased now.
    • I've read loads of old messages about what to do but feel my case is different, it's a bit of a back story so ill break it down. - Had a letter from an Italian province in July of 2020 for a speeding offence in 2019 for 575 euros, was in a hire car I used for work, no longer work for them and heard nothing from either. - Thought blimey, but went to pay it anyway, it had doubled to over 1100 euros, yeah I can't afford paying that, filled out the attached information sheet to say it was me driving but I have no money or job due to COVID (true story) and sent it back (durrrr) - Heard nothing until December of 2023, a letter from an appointed solicitor from Florence saying if I don't pay, we will chase you through the legal system with costs beared to you. - May of this year, I get a letter from CLI (Credit Limits International) basically saying they have been appointed to carry out the collection, £1475. - Stupidly, I started the 'three letter process' asking for proof etc, and they replied a few days ago with a copy of the fines I had received from Italy, they stated the debt has no terms and conditions as it relates to a fine in Italy and the debt is not subject to the Consumer Credit agreement. I translate that to "at the moment we don't own the debt and have been given authority from Italy to pursue the debt". That is where I am currently at, I would begrudge giving in and paying an obscene amount. As seen from similar threads, I know a threat of a visit is coming, followed by a threat of court action, but annoyingly it hasn't been mentioned how these cases were concluded and the threads are now locked. I've read to ignore them, but can't help but feel that because it's such a substantial amount that they will feel it's worthy of pursuing this no matter the hoops they have to jump through. Along with admitting it was me driving and opening the can of worms by contacting the DCA, it wouldn't look good for me should it ever get to a courtroom.  Has anyone with previous experience managed to 'get away with it'? Anyone know what they're capable of other than nagging me? I'm not after any moral judgment.
    • take the SD card out and put on a pc/laptop then run recuva on it in  select videos only option select specific location hit browse then select drive letter of the SD card. then next  then deep scan then go have a cup of tea..  when done dont recover the all files back to the card select a new folder on your pc/laptop        
    • hi all, i will list my curmcumstance first then list the details of the penalty charge - we are 2 diabled people being affected by the cost of living crisis and are skint etc. i am disabled with mobility issues(arthritis in knees and ankles and gout) and cant operate car pedals anymore so i let a friend up the road use my car in exchange for her driving me about. its a good arrangement as i get a 'chauffer' and she gets the use of car. the car is parked in her drive which is better as i was refused a disabled space (even on appeal) and too much congestion to park the car outside my house. my friend is vulnerable as she has suffered depression and suicidal thoughts since the loss of her mother a few years back, she is dyslexic, she is a carer for one of her sons that is disabled due to mental illness and mobility. she lives in a council house and cannot work. we went to iceland ..attracted by the 10items for £10 offer - we've never been there before. a large artic lorry was parked accross the car park blocking the view of one of the parking signs and blocking the disabled bays where the pay&display machine is. by the time she helped me out of the car and then went to see if it was pay&display then came back to me at the car she said she thinks it was pay even for disabled, so we looked for change in the car which we didnt have (she normally goes asda which dont need to pay for parking)so then we said we'd either go get change or go to asda...so then by the time it took her to help me back in and get out the car park took 15 minutes...5 minutes overstay past the 10minutes grace. the letter from excel parking came through and i sent it back giving her name as driver (before i saw on here that you shouldnt name the driver) then i appealed explaining what happened (lorry blocking etc) and even said we were being descriminated (advised by citizen advice)as we are disabled and 15minutes is not long enough for a crippled disabled man and a woman with dyslexia to read and understandd the sign and get out, then back in the car and look for change then get out the car park in 15minutes. i even explained she was a vulnerable person on anti-depressants and even sent a photo of medication and said if you need a doctors note then let me know....the appeal was rejected. i've emailed iceland over 50 times and they just wont tell excel to cancel this charge - they are ignorant and ive even asked them why they have a webpage saying 'iceland combatting the cost of living crisis' pretending to help their customers and they wont comment...they'd rather put more stress and anxiety on an already suicidal vulnerable person just to get money out of them..so their 'help' during this crisis is a lie as it wont even extend to disabled customers. she has now received 2 letters from DCBL saying she owes £170 for 5minutes of overstay. the last one is a final demand. as she cant read or write very well ive sent a recorded letter to DCBL (as advised by citizen advice) asking not to attend the property due to a vulnerable woman inside the property as it will only exasperate the situation, they have ignored it and basically said we dont care, you still owe. could anyone please advise - we are not very good with letters or these situations and are slow on the uptake.   1 The date of infringement? 28th dec 2023   2 Have you yet appealed to the parking company yet? [Y/N?] yes   If you have then please post up whatever you sent and how you sent it and the date you sent it, suitably redacted. [as a PDF- follow the upload guide]cant do that - will have to get my son to do it when he visits   Has there been a response? yes   Please AS A PDF FILE  ONLY ..post it up as well, suitably redacted. - follow the upload guide]cant do that - will have to get my son to do it when he visits   If you haven't appealed yet - .........DONT ! seek advice on your topic first.   Have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] yes   What date is on it? 15th january 2024   Did the NTK provide photographic evidence? yes   [scan up BOTHSIDES to ONE PDF of the PCN and your NTK - follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'scant do that - will have to get my son to do it when he visits   3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] not on the front - maybe on the back but cannot find the letter now   4 If you appealed after receiving the NTK, did the parking company give you any information regarding the further appeals process? [it is well known that parking companies will reject any appeal whatever the circumstances] yes   5 Who is the parking company? excel   6. Where exactly [Carpark name and town] did you park? gravesend in iceland    
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Kingston Eden Street Bus Lanes


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Agreed with green and mean. Oh yes, there is every reason to challenge, and RBK do consider informal ones and their paperwork to date is highly suspect, as well as several other matters. Couple of cases pending at PATAS, I believe.

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Thanks for both of your replies - I have not see the PCN as my friend has it - she just called me about it as she was upset at having received it and asking me if I knew when we had been in a bus lane, which I did not.

 

From looking at Google (which I realise may not show the current road markings or signage), it must have been when we turned left out of the M&S car park bit of St James' Road and left onto Eden Street (in error), as this is the only bit on Google which shows a part of the road with 'Bus Lane' written in it. This error took us on a detour past a pedestrian crossing and up to a little mini roundabout. We bared left at that roundabout and went past Heals and the banks, following the road round until we were sat opposite Wilkinson, at which point we followed the one way system round (down under a dip bit - I know that's a really naff explanation, but I do not know Kingston any better than this) and past the bus garage so that we could get back round to the roundabout that leads up Penrhyn Road - if that makes sense.

 

I have asked my friend to bring round the PCN when she visits me later, so I could post more details then.

 

I know that G&M has previously posted a letter - is this still the one to use for appealing? I admit to being fairly confused by the legalities surrounding signage and other traffic regulation references. I would appreciate any advice as to the technicalities that appear to need to be mentioned in the appeal.

 

I note that you have also advised taking photos - is this necessary as we do not live near Kingston and had only gone there on that day as one-off trip to somewhere a bit different from normal, so it will need to be another planned trip to go back?

 

Kind regards.

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Thanks for both of your replies - I have not see the PCN as my friend has it - she just called me about it as she was upset at having received it and asking me if I knew when we had been in a bus lane, which I did not.

 

From looking at Google (which I realise may not show the current road markings or signage), it must have been when we turned left out of the M&S car park bit of St James' Road and left onto Eden Street (in error), as this is the only bit on Google which shows a part of the road with 'Bus Lane' written in it. This error took us on a detour past a pedestrian crossing and up to a little mini roundabout. We bared left at that roundabout and went past Heals and the banks, following the road round until we were sat opposite Wilkinson, at which point we followed the one way system round (down under a dip bit - I know that's a really naff explanation, but I do not know Kingston any better than this) and past the bus garage so that we could get back round to the roundabout that leads up Penrhyn Road - if that makes sense.

 

I have asked my friend to bring round the PCN when she visits me later, so I could post more details then.

 

I know that G&M has previously posted a letter - is this still the one to use for appealing? I admit to being fairly confused by the legalities surrounding signage and other traffic regulation references. I would appreciate any advice as to the technicalities that appear to need to be mentioned in the appeal.

 

I note that you have also advised taking photos - is this necessary as we do not live near Kingston and had only gone there on that day as one-off trip to somewhere a bit different from normal, so it will need to be another planned trip to go back?

 

Kind regards.

 

Dont bother going back for photos all we need to know is where the contravention took place and hopefully a copy of the PCN. I assume you parked in the Eden walk car park above MS and turned left out of union street ignoring the no left turn sign? If need be I can pop into Kingston at some point and view the CCTV footage so no need to worry about that. I would hold back on the letter until we know where in Eden street she was spotted.

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I have now seen a copy of my friend's PCN notice.

It states that on 15th Jan 2011 at 18:19 in Eden Street her vehicle was observed by camera operator number KT078 and that a Penalty Charge is payable under Code 34J - Vehicle Seen Contravening Bus Lane Regulations (Being in a Bus Lane).

 

It does not state which bit of Eden Street, but as I have said before, I think it was when we came out of the M&S Car Park where she turned left in error instead of travelling straight ahead.

 

I am not sure if this helps any further?

 

Kind regards.

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This is a tough one if she turned left as you say. Kingston do not usually attach photos to their bus lane PCN's. Your friend needs to phone for the evidence which should be received next day. When that happens, they usually extend the discount period. Of course, as a new member, you are hampered by not being allowed to post up the PCN at the moment, right?

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Is this a new twist?

 

After more than a year I have finally concluded this with the adjudicator recently ruling in my favour.

 

The new twist in the whole saga was that it was kicked out on the grounds of lack of photographic/video evidence to show clearly what markings and signage were in place at the time of the offence. RBK video evidence, from the high camera opposite to old Post Office showed my car in the alleged bus lane BUT they were unable to produce matching evidence from the other camera (above Chinese) to match the time. In other words they used some old footage! In any event this later camera does not sufficiently pan to see a clear image of the sign face on. In other words there could be a pole with a defaced or missing sign, as it records a side view.

 

Make of this what you will. Are the council incompetent and have no understanding of their legal obligations or own Code of Conduct? Or is it an attempt to contrive evidence?

 

During this whole waste of time my solicitor expressed doubts over the July 2009 Order in which the council misspell St Jamess Road. He also discovered that the new ‘rotating’ sign used to re-sign the alleged (nearly 24hour) bus lane is switched during the early hours of the morning to allow traffic leaving the night club area to depart along Eden Street. In fact travel the wrong way up a one way street!

 

BTW It appears the PATAS team are running about 8 weeks behind.

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Hello, Happy New Year and congratulations. Do you have a decision or would you rather post privately. There are two cases very pending, which is why I am asking. A previous case has been allowed on old pictures and failure to provide evidence. Thanks in advance. Could you give us a breakdown of your arguments, please? Are you going for costs? Would you be interested in contacting Martin George at the Surrey Comet?

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To be honest I’m fed up with it all and was at the point of paying up so it would go away.

 

What makes me really cross is that talking to these RBK people, none of them live in the borough and they walk past this every morning. I am fuming that this is MY borough. I pay £2400 a year in council tax and how much is being squandered on Court costs, admin and general refunds.

 

Furthermore RBK relies on shopping and general business in town and just how many money spending visitors have been put off returning to the town to spend or make money for other business. If RBK carry on like this IT WILL impact on shoppers and at a time when the business in the town need spending customers more than ever.

 

I led with the argument of the markings according 17.2 and the start commencing half way across the junction. I was later asked by the adjudicator if I had any further information to add and I hit them with the entire list. They went for the lack of CCTV in the end, basically incomplete.

 

Yes going for costs, my solicitors fees are nearly £600, at least I would like this back. What an appalling and totally ridiculous position at time when every penny is needed by the borough for proper services.

 

Will send other details later, I don’t want them to see anything.

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Seconded. I am a bit concerned that in all these cases, quite a lot of paperwork errors are missed at PATAS! Kingston and I are finished - both the council and the town! Plenty of advice on PATAS site re costs.

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They need the extra money to pay for the costs and refunds.

We now don’t go to Apple Market to buy bread but go to Hinchley Wood. Also discovered very good Butchers and Fruit/Veg so £40 a week not spent in the Royal Borough.

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I have just received a penalty charge notice, Code 34J, Vehicle Seen Contravening Bus Lane Regulations, in Eden Street after 6pm on a weekday evening. I did not see any sign. There was barely any traffic, I drove up the road by the river, followed the road past the Rose Theatre and all the way up, curved to the right and kept going, followed the road up Eden St. I needed to turn left into the parking lot behind the Kingston CAB (I was volunteering that night), and got stuck between two buses while trying to turn left in front of Neville House. One of them honked, but I did not know why. I follow the law, and cannot believe I have been slapped with this costly penalty. Had I seen a sign, I would have followed it. I ma told by friends that I am guilty and just have to pay the fine. However, this doesn't sit right with me. I have been driving for 17 years and I did not see any signage indicating this was a bus lane, not at all. Do I have a shot at fighting this?

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PCN dated 25/1/2011

Sorry for my confusion in following the thread, I am not clear on my grounds for disputing this-- Eden St is not legally a bus lane? Or lack of signage? Is there a sample letter someone can share with me (feel free to redact personal info) so I can draft my dispute? do I need to request evidence? Any help would be greatly appreciated! I cannot afford a solicitor but would really like to dispute this if I can. I pay counsel fees and bring business to RBK and am so angry!

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Agreed. but when you request stills or an appointment to see the video evidence - which MUST show your vehicle passing through the sign - be aware that it is best to do this at last possible moment before the 14 days are up because they will extend period from when they receive your initial reply. So, buy time.

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PCN dated 25/1/2011

Sorry for my confusion in following the thread, I am not clear on my grounds for disputing this-- Eden St is not legally a bus lane? Or lack of signage? Is there a sample letter someone can share with me (feel free to redact personal info) so I can draft my dispute? do I need to request evidence? Any help would be greatly appreciated! I cannot afford a solicitor but would really like to dispute this if I can. I pay counsel fees and bring business to RBK and am so angry!

 

It depends on which section you were in really neither are correct but both (before and after Brook st jct) have different arguments.

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Yes - new member, so cannot post my friend's pcn. There is no photo on it, so I'm going to get her to phone tomorrow to try and obtain it.

 

I can see us probably splitting the £60 fine and just paying it though in the end though. My friend is too worried about not being able to get the fine retracted and ending up having to pay the full £120.

 

I don't think I will be persuading her to go to Kingston ever again! Not that I'm sure they'll be losing any sleep over that.

 

Like all on here, it was a pure error, made without realising. It's just a costly one.

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Well that is sad because most people who challenge this particular bus lane contravention get off. I, and others, are proud to be members of the "1% Club" - we fight and 60% of us win. Unfortunately, the 99% give in before they even attempt to get to grips with the issues, which aren't that hard to understand.

 

There has just been a successful PATAS ruling. Two more are pending. As I keep saying, and I note the anger from council tax payers, get on the phone to Martin George of the Surrey Comet. Do believe something more will be appearing soon. There have been now 6 PATAS hearings, 4 of which the appeals have been allowed. In the 2 lost, the arguments used were rubbish and deserved to lose. Not so on forums such as this. Keep going. And I have seen all the decisions.

Edited by HYMN AND MI
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See the video and I would take someone with you. One of us might be prepared. It MUST show the vehicle passing through the signs. Make no comment if you go alone and see their code of conduct on the internet/code of practice re CCTV

 

There is no requirement to be seen passing the signs, not sure where you got that from.

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From PATAS decisions and the one last week! If the adjudicator does not have evidence of the vehicle actually passing the warning sign (camera from rear, in this case), s/he is not going to be convinced a contravention occurred. PATAS require evidence that the signage in place is contemporary to the date and time of the alleged contravention. In the last one, I do know that the camera from the river end did not provide such information.

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