Jump to content


  • Tweets

  • Posts

    • It's better to keep advice on the open forum for everyone's benefit. Maybe you could post up the correspondence in a single pdf document and cover up your personal details, reference numbers and so on? HB
    • Hi on the notice of disqualification it lists the 2 speed offences and marks offence withdrawn? This is for both offences and then the other 2 is the MS90s which I’m fined for and the additional costs. R
    • Hi,    It has taken a while, but I have received an email from Auxillis -  hello, we are not dealing with this claim all we do is log accident for you isnurance - the claim has been passed to your underwriter markerstudy 0344 873 8183 as they are deal with fault cliams ion behalf of adrian flux. thankyou auxillis   I have made repeated attempts to phone Markerstudy in between working from home, struggling for energy and trying to find a cheap car so that I can keep my job (community support worker). Thankfully I have a supportive team and I am being given phone calls to make but it cant last too long. I had a severe migraine over the weekend and also have quite bad whiplash in my neck and back.    I found this in my insurance policy booklet -    Protection and Recovery If the insured vehicle cannot be driven following an incident leading to a valid claim under this section, we will pay: • the cost of its protection and removal to the nearest approved repairer, competent repairer or nearest place of safety; and • the cost of re-delivery after repairs to your home address; and • the cost of storage of the insured vehicle incurred with our written consent. If the insured vehicle is damaged beyond economical repair we will arrange for it to be stored safely at premises of our choosing. You should remove your personal belongings from the insured vehicle before it is collected from you. In the event of a claim being made under the policy we have the right to remove the insured vehicle to an alternative repairer, place of safety or make our own arrangments for re-delivery at any time in order to keep the cost of the claim to a minimum     I do about 20-25000 miles a year with the work I do, I have been getting quotes and putting that I have now have one accident and no no claims bonus and the cheap quotes from similar companies to markerstudy are more than double what i paid last year at 8-900 and aviva is offering 2600 which is simply out of my price range and more than the car i am looking at.  I am starting to wonder if it is even worth going ahead with the claim as i have no one to claim from. I have had no information from any of the enquiries I have made.  I have a full tank of vpower diesel in the car in the impound, i can strip it for parts and probably make what I will be offered by the insurance payout and get the money quicker.  As I have made contact and started the process can I back out, still keep my NCB and a claim free history? Also what happens with my injuries? I don't think there is any permanent damage but my dr refused to see me and just gave me a boat load of naproxen and codeine. What happens in the future if things don't get better and I cancelled this claim? Can you claim injuries off your own insurance because the other guy ran and you cant find him? I have tried to ask these questions off markerstudy but they keep me waiting for nearly an hour then end the call.    Thank you for your time and help.  It is really appreciated.  I am quite honestly on the floor, I have been really ill, in hospital, had nearly 6 months off work and only been back full time a few weeks and now this.  The fact the company you pay large sums of money to look after you in a time of need is also behaving criminally just makes you want to give up.    
    • Thanks for the response. Am I able to send you the documents I’ve received or can you message via instant message and I’ll send these? Reece
    • Regretfully it does. Have you actually seen any papers which show what you were charged with (rather than what you were convicted of)? It is unusual not to be “dual charged” but if you were not charged with both, you are where you are. If you had been charged with both offences and providing you were the driver at the time, you could, after performing your SD, have asked the prosecutor to drop the “Fail to Provide” (FtP) charges in exchange for a guilty plea to the speeding charges (you cannot be convicted of speeding unless you plead guilty as they have no evidence you were driving). You will have difficulty defending the FtP charges. In fact, it’s worse than that – you have no chance of successfully defending them at all because the reason you did not respond to the requests is because you did not receive them and that’s entirely your fault. No it’s not correct. Six months from 18/11/23 was 18/5/24 so, unless they were originally charged, the speeding offences are now “timed out.” There is one avenue left open to you. If you perform your SD you must serve it on the court which convicted you. You will then receive a date for a hearing to have the matters heard again. Your only chance of having the matters revert to speeding (and this is only providing you were the driver at the time of those offences) is to plead Not Guilty, attend court. When you get there you can ask the prosecutor (very nicely, explaining what a pillock you know you were for failing to update your  V5C) if (s)he is prepared to raise “out of time” speeding charges, to which you will offer to plead guilty if the FtP charges are dropped.   This is strictly speaking not lawful. Charges have to be raised within six months. Some prosecutors are willing to do it, others are not. But frankly it’s the only avenue open to you. There is a risk with this. I imagine you have been fined £660 (plus surcharge and costs) for each offence. The offence attracts a fine of 1.5 week’s net income and where the court has no information about the defendant’s means a default figure of £440pw is used.  If the prosecutor is not prepared to play ball you can revise your pleas to guilty. A sympathetic court should give you the full discount (one third) for your guilty pleas in these circumstances but they may reduce the discount somewhat. The prosecution may also ask for increased costs (£90 or thereabouts is the figure for a guilty plea). So it may cost you more if you have a decent income (I’ll let you do the sums). But MS90 is an endorsement code which gives insurers a fit of the vapours. One such endorsement will see your premiums double. Two of them will see many insurers refuse to quote you at all meaning you will have to approach "specialist" (aka extortionate) brokers. So you really want to exhaust every possibility of avoiding MS90s if you can. One warning: do not pay solicitors silly money to defend you. Making an SD before a solicitor should attract just a nominal sum (perhaps a tenner). That’s all you should pay for. You have no viable defence against the FtP charges and any solicitor suggesting you have is telling you porkies. The offer to do the deal is easily done by yourself and you can save the solicitor’s fees to put towards a few taxis and increased insurance premiums if you are unsuccessful. In the happy event you find out you were "dual charged", let me know and I'll tell you how to proceed. (Seems a bit odd hoping you were charged with four driving offences rather than two, but it's a funny old world!).    
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

bris girlie V Natwest


brisgirlie
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6407 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi All

 

Have Been Reading Sight For A Couple Of Weeks, Decided I Will Claim For My Charges To Account Which Total £3162.00 (not Including Interest As Yet)

After Recieving My Statement I Have Sent Off Prem Letter On 23/08/06, I Am Now Holding Fire To See What Natwest Come Back With. Dont Hold Much Hope Yet However Will Follow Through And Send Of Lba Letter Once Time Scale Has Elasped.

Any Advice And Guidence Would Be Much Appreciated.

Brisgirlie:)

23/08/06 RECIEVED STATMENTS:) 25/08/06 SENT PREM LETTER

Link to post
Share on other sites

  • Replies 52
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Hey im from Taunton. I have just filled my claim online with NatWest so if you need any help just let us know and we will all help you.

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

Link to post
Share on other sites

  • 2 weeks later...

Hi all have waited the 14 days for natwest to respond to my letter however no responce as at yet.

will be sending LBA letter tommorrow morning maybe they will acknowledge this one instead.

if they do not respond will follow next steps and take this all the way.

Dont worry wont get ahead of my self just playing the waiting game at the moment lets see what natwest wants to do about the LBA letter.

23/08/06 RECIEVED STATMENTS:) 25/08/06 SENT PREM LETTER

Link to post
Share on other sites

Hi All

I Have A Quick Question About Reclaiming Charges Back.

 

* I Have Recieved A Letter Today From Natwest Bank Regarding A Letter I Sent And A Call I Recieved From Them Asking To Do A Customer Service Survey. Upon Recieveing Call I Stated I Could Not Comment About The Service From Natwest Untill My Issuesd Raised In My Letter Where Sorted Out.

* Today Was The Deadline From Prem Letter So Will Be Sending Out Lba Letter.

Do I Address Letter To Branch. Customer Service At Borehamwood Or To The Address Shown On The Letter I Recieved From Bank At South West Retail Customer Service Centre In Bristol

Or All Three.

Plse Let Me Know What You Think

Thanks

23/08/06 RECIEVED STATMENTS:) 25/08/06 SENT PREM LETTER

Link to post
Share on other sites

Can Anyone Advise Me?

 

Have Recieved Letter Responding To My Lba Letter Saying Have Informed Legal Dept Of My Intention To Take To Small Claims Court. And That Natwest Will Take It All The Way.

This Lba Letter Was Only Sent On 9th September Cna I Move To Mcol Now Natwest Have Responded Or Do I Need To Wait Untill 14 Days Are Up Even Though They Have Responded.

Plse Advise So I Can Move On To Next Step Thanks

23/08/06 RECIEVED STATMENTS:) 25/08/06 SENT PREM LETTER

Link to post
Share on other sites

No that will be the final response from NatWest. Go ahead with MCOL. if you need the particulars of the claim online just look at my thread and they are in there and thats all you will need. Good Luck.

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

Link to post
Share on other sites

This should fit:

 

Claimant has account (A/C No) with Defendant from (Date a/c opened)conducted on their standard terms and conditions. Claimant is claiming the return of (£0.00 = amount of charges claimed) taken by Defendant in charges over (X) years. The Defendant's charges are a disproportionate penalty and therefore unenforceable as they are contrary to common law. They are also invalid under the Unfair Contracts Terms Act 1977 s.4 and under the Unfair Terms in Consumer Contracts Regulations 1999.Para.8 and sch.2.1.e.

In the event that the charges are not a penalty they are unreasonable within the meaning of the Supply of Goods and Services Act 1982 s.15. Defendant has declined justification of charges despite repeated requests. Claimant claims interest under Sec.69 of the County Courts Act 1984 at a rate of 8% a year from(Date of 1st charge) to (Date of filing claim) of (£0.00 =The interest in the 8% spreadsheet calculation) and also interest at same rate up to the date of judgment or earlier payment at a daily rate of (£0.00p = Amount of charges claimed x 0.00022).

Link to post
Share on other sites

Thanks michael, for you help much appreciated.

 

dont mean to be stupid but have filled in MCOL form, after particulars of claims it ask's about human right and interest, am i right in saying no to the first question and yes to second.

p.s i, m about to send mcol on line do i need to forard any other details other then information asked for (do i have to send breakdown of charges if so how do i do this .

Apologise if it a stupid question but advise needed before submitting form

thanks

23/08/06 RECIEVED STATMENTS:) 25/08/06 SENT PREM LETTER

Link to post
Share on other sites

hi haydn

hope you get you money back soon, i was from bristol however now living in south wales.

how far along is you claim? have you heard anything from bank as yet, keep me posted.

all the best brisgirlie

:)

23/08/06 RECIEVED STATMENTS:) 25/08/06 SENT PREM LETTER

Link to post
Share on other sites

HAVE YET AGAIN RECIEVED A LETTER FROM NATWEST BANK THIS MORNING, ON THIS OCCASSION THAY HAVE OFFERED ME 1005.00 TO RESOLVE MY CLAIM OF 3162.00 + 522.11 +120.00 = 3804.11

nICE FIRST OFFER BUT NO THE FUL AMOUNT AND SENT A REJECTION LATER AS IT STATE IT'S FINAL OFFER.

LETS SEE WHAT HAPPENS NEXT

23/08/06 RECIEVED STATMENTS:) 25/08/06 SENT PREM LETTER

Link to post
Share on other sites

Have recieved an offer of 1005.00 as full settlement of cflaim will be rejecting this offer however when reading the rejection letter it ask for amount of claim

I have previously recieved a letter from stuart higley stating that they will fight me all the way and they will not refund charges.

Now i recieve this letter with offer, however i have already issuesd my Mcol.

In the rejection letter do i state the amount claimed before i did mCOL OR Shall i put in new amount for int and court costs aswell.

If i do put in new amount should i send copy of charges + int

plse help

thanks

23/08/06 RECIEVED STATMENTS:) 25/08/06 SENT PREM LETTER

Link to post
Share on other sites

Dear Mr Higley,

 

Thank you for your letter dated xx/xx/xx and settlement offer of £ XXX

 

I have aready filed a claim (Claim No: XXXX) in the small claims court and therefore I respectfully decline your offer of settlement.

 

I request, once again, that you return to me all charges imposed on this account, together with court costs and s69 8% interest now totalling £xxxx

 

Yours sincerely

Link to post
Share on other sites

I have received my 40% offer today for £2200. So I gues you are three days ahead of me. However, I rejected the offer today ans insisted on the full amount of claim plus interest plus daily rate. So I guess I may have overtaken you if you havent replied yet. I still have two cliams outstanding with Natwest and the Case Management Hearing is 13th October. I dont mind waiting, the 8% interest is worth it.

Its WAR

Link to post
Share on other sites

hi haydn,

sorry have not been here to respond have been away for long weekend.

i responded straight away with my rejection letter back on 16th saying wanted all money returned, by this point already had filed ,mcol so sent rejection letter with list of charges and interest to natwest have not heard anything as yet other than that they have acknowledged the claim and intend to defend.

i,m guessing it's just a waiting game now, i believe as they have acknowledge and plan to defend this gives them a total of 28 days, time should be up on 17th october this is 28 days form claim served.(do i need to do anything about info sent to me acknowledging the claim or is it sit and wait.)

do you know if there is anything else i should be doing or whether i need to send copies of charges to anyone else.

let me know how your claim goes

23/08/06 RECIEVED STATMENTS:) 25/08/06 SENT PREM LETTER

Link to post
Share on other sites

They acknowledged my Credit Card then paid up 5 days later. I have had a letter back from the chief exec of OFT telling me good luck with claims basicly. You will get your money soon but no its now just a waiting game. Good Luck.

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...