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    • Just realized that the deadline for paying the £59.00 trial fee has passed on the May 17th. But when contacting the helpline this week, I was told the court hearing date is still on? By now, I have fully realized I have messed up. Should I just drop this case and go after Interparcel?
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    • I've had to hide two of your posts.  Anyone clicking on your links gets sent to external sites.  On top of that your real name is showing on one screenshot.  Fellow Site Team member dx100uk has already politely asked - Anyway, jk2054 wants to see the communication you got from your local court which will have told you about the hearing date of 17 June, and will have mentioned a deadline for filing your Witness Statement.
    • I believe it is helpful to seek guidance from a range of places and decide on the validity of the sources and frequency of responses which are most helpful. A single voice can be a dangerous thing. As, of course, can groupthink. Scott, it feels like £4k on a solicitor for a £1.5k bill is overkill. Were we back in time I'd suggest small claims court as your claim sounds like it may be straightforward? By all means add that phrase on. I also suggest you contact the court and go and sit in on a couple of similar cases to get a better understanding before you shell out.
    • a card should be 16 digits...urm... note your dates above please. do not miss them no matter what happens  ......................... pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’. Choose ‘Create sign in details’ to register for the first time. You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID. You should make a note of your memorable word, or password as these are not included in the email.  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .. get a CCA Request running to the claimant . https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/ .. Leave the £1 PO unsigned and uncrossed . get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ . .use our other CPR letter if the claim is for an OD or Telecom Debt or Util debt]  https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ on BOTH type your name ONLY Do Not sign anything .do not ever use or give an email . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] ..............  
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Please help - need URGENT ADVICE: RBS/Triton and now Moorcroft Debt Recovery


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If you have written your original credit reference and you name and address on cca request then they should be able to find you on their system. So in this case they are unable to and IMHO I would ignore any more communication with them.

 

Wait for Cerber's reply

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Cheers for the replies.

 

I would do as you suggest Cerbs but Moorcroft have only provided one reference number and one outstanding balance, as RBS/Triton condensed the 3 accounts/debts into one big account/debt many moons ago.

 

So what do you think we should do now?

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Cerberus, what do you suggest i do in light of the fact that Moorcroft only present one figure and one reference number despite there being 3 CCA requests?

 

Do i still simply return the 3 CCA requests/postal orders to Moorcroft in their envelope?

 

Please advise.

 

Many thanks.

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Quote their reference number and tell them it's their problem and the clocks still ticking. It's their responsibility to get the information from their 'client', if they are chasing debts without all the facts a complaint to TS, OFT and the FSA is in order. ;)

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  • 2 weeks later...

** UPDATE **

 

Just a quick update.

 

On Saturday June 5, i posted Moorcroft the 'Accounts in Dispute' template/letter, as they had failed to provide the documentation requested within the specified time limit.

 

And today i have received a letter from Moorcroft from their Home Collections Division. In this letter they state that a local representative may call at my address. Also they state that they may be willing to offer a reduction on the debt of upto, and possibly more than, 25% over a 3-month period if we contact them within the next 7 days.

 

Obviously we have no intention of entering into negiotiations while the account is in dispute and will ignore this letter; especially as it was sent before they will have received the 'Accounts in Dispute' letter.

 

But if a Moorcroft rep does call at my address, how should i deal with them? Have they any rights to enter or anything?

 

Many thanks.

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A doorstep collector has the same rights as the tinker selling pegs if he/she comes to your property.... non whatsoever. Once you ask them to leave legally they have to otherwise they will be committing the tort of trespass.

 

It is a normal threat from DCAs that someone will be calling, normally it means calling as in telephoning, very rarely does anyone turn up at the door. See; http://www.consumerforums.com/resources/templates-library/86-debt-collectors/591-dca-home-visit-if-you-receive-or-are-threatened-with-a-doorstep-visit-

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  • 5 months later...

Long time no news. That is until today anyway.

 

So having heard nothing from RBS/Triton and all other companies representing them for months, today we have received a letter from Robinson Way Ltd informing us that before taking my partner to court they may arrange for a local collector to call round at our home to discuss a repayment plan.

 

So what i wanted to know is: does the same advice still apply as was given to me previously in this thread by cerberusalert regarding debt collection and doorstop collectors or have the laws/rights changed?

 

Many thanks.

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  • 3 months later...
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