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    • So sorry it's took me a few weeks to respond back to you. Thank you so much for your response. My grandfather is clear about the pension deductions on his pay slips.  As I mention before all these went missing in the burgarly. We have tried Willis Tower Watson but they were not to helpful. I am stuck what we can try next. Thank you again.     
    • As a rough guess it would be your landlord who would be responsible. But you need to understand the extent of your losses before you can begin any claim. This means that you need to list out any expenses to which you have been put, any expenses which would be associated with repairing damage or cleaning et cetera. And then list out the inconvenience to which you have been put as a result of this. Any actual expenses – money loss which has been incurred already all that is likely to be incurred in result of repairs will need an inspection and to quotations which eventually you will present to the landlord. Even if I'm wrong and it is not the landlord – you will still need the evidence that I have listed above in order to begin any claim.  
    • Hi, I have been renting a three bedroom, top floor flat for six years now in England. Just so you know, there is a letting agent, landlord and a block management company involved. Eighteen months ago we had a considerable leak in one of the bedrooms, affecting the next door bedroom as well but not as badly. This led to a lot of damage to the ceiling and the formation of mould within the first bedroom and to a lesser extent in the second bedroom. As far as we are aware, the leak has only recently been sorted by the block management company(who owns the roof etc…) Just over three weeks ago, a large inspection hole was cut into the ceiling, the workmen (instructed to come by block management) who undertook the work did not put any dust sheets down over any of the furniture, causing an incredible amount of dirt and debris throughout the entire flat, rendering the room unusable. We were left on a Friday afternoon with a gaping hole and no instruction as to what was going to happen next. Only after contacting our letting agent to inform them about the state of the bedroom had been left in, with a gaping hole and bits of debris falling, did they come to do a temporary fix to cover the hole which was after a week. As the bedroom is still unusable. My daughter has for more than three weeks been sleeping in the lounge. The letting agent did offer to get the place cleaned, but we see no point until the job has been completed. My landlord has reduced my rent by £200 for the past couple of months and is now wanting full rent regardless of the work being incomplete. A plan has been put in place, however, we have not been given a timeline for when these will be completed and this could take some considerable time. In addition to this, there was a leak in the kitchen but this was very minor, and we have a major condensation issue in the bathroom as the extractor fan is apparently not strong enough so the ceiling is covered in mould which is now being revealed as the paint is flaking off. The problem we have is that the building (roof etc..) is managed by a block management company. My letting agent has basically said that the damage is the responsibility of the block management and this nothing to do with the landlord, and therefore, does not want to give us any compensation. What are my rights as a tenant in this situation? Am I entitled to a continued rent reduction or additional compensation given the ongoing uninhabitable condition of the bedroom and the disruption this has caused? I have attached photos as supporting evidence and would be very grateful for your advice. https://imgur.com/a/yfm4FP9 Should you require any further information, please let me know. Thanks in advance! 😁👍
    • I have just read it again and I see that you say that you are going to be claiming for time and stress. This is not recoverable loss so I think that you should leave it out.  
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Bogus parking charges Excel - Moor Centre car park Brierley Hill


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I’ve exchanged letters with them so they know I’m the keeper, and they know I’m not the type of person to simply ignore correspondence.

 

Do you think there is an option make a "without prejudice save as to costs" style offer of say 50p+£10 admin without admitting liability considering I’m:

 

1, unable to ID the driver

2, due to the time that has now elapsed from the date of the incident, it is unreasonable to have expected any alleged driver to have retained the ticket. Therefore I’m unable to verify or defend their allegation

 

Do you think they would go all the way to court based on this approach?

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as every will tell you IGNORE THEM

 

the more you contact them , they more they think they have got you worried and they will keep sending their stupid letter

 

COURT ? you got more chance of winning the lottery ( by the way what numbers you doing tonight :D )

..

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Still in a dilemma on this one, reviewing my options:

A - Pay the invoice £60: Forget all about it, or will they send another speculative invoice just to spite me?

B - Do nothing: probably the best route from day 1, but I’ve already engaged with them they know I’m the keeper and they have produced some kind of evidence which could be used in court?

There evidence is images of my vehicle, I accept this and the times, but it doesn’t prove the driver. The other evidence is a spread sheet of times, payments and vehicle registrations. Looks convincing, but could be easily be fabricated, I always put £1 in this car park, never 50p. Personally I would like to see a duplicate ticket.

C - Request further evidence: such as duplicate ticket?

D - Make them a reasonable Offer: Make a without prejudice offer to save costs of say 50p+£10 admin without admitting liability on the basis:

1, unable to ID the driver

2, due to the time that has now elapsed from the date of the incident, it is unreasonable to have expected any alleged driver to have retained the ticket. Therefore I’m unable to verify or defend their allegation

This letter would be the final one to close of the matter, and in the event it went to court I’ve made a reasonable offer.

Where should I go?

 

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A - Pay the invoice £60: Forget all about it, or will they send another speculative invoice just to spite me?

 

Not unknown for people who pay to be pestered afterwards in the hope of wringing more cash. Plus you'll probably go on their mugs board in their office!

 

 

B - Do nothing: probably the best route from day 1, but I’ve already engaged with them they know I’m the keeper and they have produced some kind of evidence which could be used in court?

 

Still is the best option. So what if you're the keeper? How on earth does that entitle them to £60?

 

There evidence is images of my vehicle, I accept this and the times, but it doesn’t prove the driver. The other evidence is a spread sheet of times, payments and vehicle registrations. Looks convincing, but could be easily be fabricated, I always put £1 in this car park, never 50p. Personally I would like to see a duplicate ticket.

 

So what? The £60 is legally unenforceable. You're losing sight of this and getting sucked into the [problem].

 

C - Request further evidence: such as duplicate ticket?

 

How would 'further evidence' suddenly entitle them to sixty quid?

 

D - Make them a reasonable Offer: Make a without prejudice offer to save costs of say 50p+£10 admin without admitting liability on the basis:

 

Since you owe them zilch, you've immediately just thrown £15 away. And you think that would stop them sending you more junkmail?

 

1, unable to ID the driver

2, due to the time that has now elapsed from the date of the incident, it is unreasonable to have expected any alleged driver to have retained the ticket. Therefore I’m unable to verify or defend their allegation

 

Again, even if you happily declared you parked for an extra hour it doesn't magically mean you owe them £60.

 

This letter would be the final one to close of the matter, and in the event it went to court I’ve made a reasonable offer.

 

Never engage with [problematic].

 

Where should I go?

 

Ignore them.

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they have and lost a few times and hammered by the JUDGES

 

google them

 

Was it once or twice?

 

Never ever seen a paid 'overstay' case in court. Only ever seen one disabled badge cases and the rest have all been parking with no permit or parking on free land every day. Overstay cases are avoided by these companies because the list of charges spells out their actual losses and immediately tells the judge they're only entitled to a quid or two.

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Never ever seen a paid 'overstay' case in court. Only ever seen one disabled badge cases and the rest have all been parking with no permit or parking on free land every day. Overstay cases are avoided by these companies because the list of charges spells out their actual losses and immediately tells the judge they're only entitled to a quid or two.

 

That's really interesting. I've never come across that bit of information on here before. Or I've not appreciated the difference between overstaying and parking without 'permission'.

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B - Do nothing: probably the best route from day 1, but I’ve already engaged with them they know I’m the keeper and they have produced some kind of evidence which could be used in court?

 

I would like to see the evidence for the amount charged. As this is supposed to be freach of contract they are only entitled to damages and those damages do not add up to anything like that, the claimed 50p shortage is all they are entitled to.

 

These companies only go to court if they think they will be undefended and can get a judgement by default. If you have a case, let them take you to court, they wont turn up if they think it is going to be defended because their claim is false.

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That's really interesting. I've never come across that bit of information on here before. Or I've not appreciated the difference between overstaying and parking without 'permission'.

 

Neither is enforceable, but if you pay a pound for an hour and stay an extra half an hour, in theory you owe 50p.

 

Cases like that are more difficult for parking companies because it's obvious they're only owed 50p from the start.

 

No permit cases are the norm, but the parking companies still lose them 99% of the time because the law is quite clear on the issue of contractual penalties.

 

The only way parking companies can win is if someone uses space on somebody's land every day, causing provable loss to the landowner.

 

The blue badge case was an odd one. The parking company lost, but they usually steer clear in case a disabled person turns up in court on the day. Bad P.R. for them.

 

I would like to see the evidence for the amount charged. As this is supposed to be freach of contract they are only entitled to damages and those damages do not add up to anything like that, the claimed 50p shortage is all they are entitled to.

 

These companies only go to court if they think they will be undefended and can get a judgement by default. If you have a case, let them take you to court, they wont turn up if they think it is going to be defended because their claim is false.

 

If I owe 50p, I'd rather wait until I receive an invoice for the correct amount! Strange how these companies never send them though...

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Neither is enforceable, but if you pay a pound for an hour and stay an extra half an hour, in theory you owe 50p.

 

Cases like that are more difficult for parking companies because it's obvious they're only owed 50p from the start.

 

No permit cases are the norm, but the parking companies still lose them 99% of the time because the law is quite clear on the issue of contractual penalties.

 

I know none of these are enforcable from the excellent information on here and I had come across the 50p argument too. I guess the penny hadn't dropped regarding the two 'types' of circumstance. I'm not making myself very clear but I guess what I'm saying is that there is even less chance of Excel having a pop at me. I know you guys always say not to worry but we do you know :D

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  • 2 months later...
  • 2 months later...

I agree. The best thing is to ignore. My family have experienced several encounters with these people in their various guises. One family member made the fatal mistake of paying up. Predictably she received another "fine" for a new offence within weeks. My mother is currently on her final, final, final, final warning of Court action. Strangely enough, the amount has gone down by £60 since her final, final, final warning. Is she worried? To be honest, yes but after every letter she gets all the reassurance she needs. I would relish our day in Court but it won't come to that because its a [problem], ignore it. Put another way, if you received a letter asking for your bank details as you'd won £5,000, would you even bother to send a reply to say "no"? Treat it with the contempt it deserves.

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