Wonga advice

[Tee4Tim]

WONGA:

 

"As part of the terms and conditions your account is live for a maximum of 60 days. Throughout this term if in the event of a default we do require you contact us and a arrange a mutually acceptable arrangement for payment of the account.

You borrowed £xxx on the 24th February 2010 and promised to repay £x,xxx.xx on the 18th March 2010.

 

The borrowing rate is 1% or £1 per £100 borrowed and it stays the same when you default. The increase you see on a daily basis is 1% for the extra day your account is overdue. The sooner you come to an agreement within the 60 days the lower your balance.

 

Your current balance is £x,xxx.xx and y days over-due.

 

Please make a payment to show your intentions.

 

Although your proposal is acceptable the total amount you are offering is incorrect as per above explanation. We will freeze the interest as soon this is acknowledged

 

Interest and charges will continue to be applied to the account and letters issued to protect our interests until a mutual agreement is in place in accordance with the Terms and Conditions of the Credit Agreement.

 

However should you wish to continue to communicate by email please make a proposal to pay with amounts and dates stated and we will get back to you. ( it takes longer to make arrangements by email )"

 

Reply:

 

"Thank you for your speedy reply, as you will see from the dates of the previous e-mails it makes a change. I fully believe, as I was willing to make an agreement from the due date and that Wonga have drawn out the process by either failing respond via the methods indicated or by doing so slowly, that I am not liable for the charges you are levying as they are unreasonable under terms contained with the Consumer Credit Act 1974 and the OFT's guidelines.

 

As explained before I will make a payment of £100 tomorrow and every 7 days until the loan amount I acknowledge is cleared. At that point, if Wonga wish to despute the additional amount it is your option to present your case to court for due consideration. No course of action other than the court ruling in Wonga's favour will force me to pay anything more than the amount originally due."

[Tee4Tim]

MASSIVE NEWS:

 

Wonga replied to my last e-mail confirming they were more or less happy with the terms, they have amended them to split the payment equally over 10 weeks, rather than 10 weeks @ £100 and then a final balance payment. The repayment plan is configured on their website and we are ready to go from tomorrow.

 

NO additional charges or interest on the loan, other than the initial £10 failed collection.

 

I think it just goes to show they surely know what dodgy ground they are on. I hope anyone who is having a ruck with them at the moment can use the letters I've laid out in this thread as a template for receiving the same level of success.

 

I will keep you all posted as time goes on, but given I have everything in writing, I think we're ok. Thanks to everyone who has contributed either directly or indirectly to getting this far. We do have the power people, we just need to know how to use it and show these parasites who's boss.

[JGJ]

Tee4Tim,

 

Did you ever succeed in actually sending a letter to them and/or receiving a reply, or did you conduct the correspondence strictly by e mail??

 

Any info will be gratefully received.

[summertime99]

no problem, and yes the forum is brilliant i got a lot of good advice.

 

Haha, I agree