insurance company wont settle after bump from another car .

[royandliz]

?:??:?help.

my daughters car was hit whilst stationary at a juction, the other car slid into her (icey conditions). the other driver admited liability to her ins, company my daughters car was collected by a garage commisioned by the ins, company. the rang her told her the car was a right off, and if she agreed the car would be scrapped and she would be given what they considered a fair price for her car, she accepted. now they say the other driver has changed her origanal statement and it was not her fault . the ins, company now want my daughter to admit she was to blame and are trying to renage on their first offer. what can we do.???????

[Mossycat]

What is the insurance held on your daughters car, is it third party or fully comp?

 

Were there any independent witnesses to the accident?

 

Please clarify the above questions and then we can give you better advice about how to proceed

 

Mossy

[Endymion]

Also, on top of Mossycats questions, did the Claimant or his insurers/representatives admit liability under cover of a letter?

[royandliz]

no covering letter

[royandliz]

third party no witness

[Mossycat]

How did you communicate with the other persons insurance, was it all via phone, email or letter?

 

Do you have anything in writing from them at all?

 

Mossy

[vusys1]

Whilst stationary where on the vehicle was she hit? rear,side etc

[royandliz]

i have just found out she did get a letter from the mechanicl surveyor stating that her car should be written off and giving her a value for . wich she had to agree to and return signed. no copys.nothing else in writing.all contact has been by phone apart from the letter.

[royandliz]

front drivers side wing

[vusys1]

i cant see how the other insurers can say its not the other drivers fault. Your daughter stationary at a junction (so this would put her on the LH side of the road,waiting to pull onto main road?). So if the TP turning into the junction and slid on the ice, cant see how they hold your daughter at fault

[Mossycat]

Can you be more specific about the actual accident, wheer did the third party come from, which parts exactly were damaged on both vehicles.

 

Mossy