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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Property damage caused by Howdens courier ***RESULT***


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Can someone please help me on this one.....

I ordered a set of stairs off my local howdens joinery depot. When the stairs were delivered to our new house they were taken in through our patio doors (which had only been fitted 2 hours previous!) & dragged over the bottom of the frame causing the mahogany finish to be friction melted off down to the white upvc frame.

When i phoned howdens Chepstow(local branch i ordered from), all the branch manager could say was "you've gotta get in touch with the delivery company (MJP Couriers, Merthyr Tydfil), its nothing to do with howdens!

After many phone calls to the courier and howdens, i have reached a stalemate with the courier... All he is prepared to pay for is the replacement frame(£120) without the cost of getting it fitted(£170). All he is saying is..."It seems expensive for a patio door frame to be supplied & fitted" & " i cant prove his drivers caused the damage!!!!

 

I dont know where to go with this from now on as i dont really want to go down the small claims court route.

 

What i really need to know is, do i have a case to go back to howdens with? (as they supplied the stairs in the first instance)

I really dont feel i'm going to get any further with the delivery company due to the bad reports i have heard(even from howdens themselves!!!) about the company owner since this problem started (Delivery date Jan 23rd 2010)

Just to add to the misery, the stairs had to go back to Howdens Joinery as they would not fit into the stairwell opening!!!

 

Any help and advice on this one would be GREATLY appreciated!

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Hi Paul and welcome to CAG:)

 

When you arranged delivery did Howdens tell you that another company would be delivering? If not then your claim should be with Howdens. You chose Howdens to supply the door and it was Howdens who sub-contracted the delivery to a third party.

 

We ordered something from Currys and DHL delivered and put items in wheelie bin. The items went missing. We complained to Currys who in turn claimed off DHL.

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Hi Paul and welcome to CAG:)

 

When you arranged delivery did Howdens tell you that another company would be delivering? If not then your claim should be with Howdens. You chose Howdens to supply the door and it was Howdens who sub-contracted the delivery to a third party.

 

We ordered something from Currys and DHL delivered and put items in wheelie bin. The items went missing. We complained to Currys who in turn claimed off DHL.

 

 

Thanks for replying wino!

When i ordered from howdens they did not say anything about a third party delivering the stairs.

As strange as this may sound, i had a phone call out of the blue from the branch manager this afternoon saying the problem will be sorted out fully by the end of the week!!! Anyone know if howdens MD's or senior staff visit this forum???:eek:

As it stands, i'm not going to play the fault card at the mo'.

I cant say too much right now, but i will let you know the outcome if/when it happens! Should know more by end of week. :)

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When you arranged delivery did Howdens tell you that another company would be delivering? If not then your claim should be with Howdens. You chose Howdens to supply the door and it was Howdens who sub-contracted the delivery to a third party.

Whether they told you, or not, in my opinion the couriers were contracted by Howdens, not by you. Therefore it is up to Howdens to put the matter right, then, if appropriate, claim against the couriers, themselves.

 

A lot of companies now view these forums on a regular basis, so maybe you've shamed them into action.

 

Please let us know the outcome of this.

 

Regards, Rooster.

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  • 3 weeks later...

Good news!

After going back to Howdens saying that my dispute was with them not the courier company, i am pleased to say that my window & door suppliers received a cheque from the courier last week and it has cleared! Result = New door frame ordered today.

Many thanks to all that replied to my question!

Lesson learnt by me with this problem? Become a poop that doesn't flush!;)

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Nice to hear.Will move your thread.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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