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    • I haven’t reply, so the hearing hasn’t been decided 
    • whitelist - the same with mine....the battery had a mind of its own. i bought it for my Son...he'd shut it down and it would be completely off but the power light would either stay on or flash...also it wouldnt start properly, had cmos errors on boot and other stuff.   i bought it through HP store on ebay ..brand new. after 6 days of receipt i recieced an email from HP asking if i was happy...i returned an email saying no and that i want to send it back as it was faulty (basically the email served as a reminder for me to leave them good feedback lol...not as a geniune enquiry to actually make sure i was happy with as they didnt reolve the issue when i was not) after trying to sort it for a couple of months with HP not replying, not offering a solution etc i finally got passed tech support who confirmed it was faulty. i then had to return it to their factory. this is where its gets beyond worse...waited 3 times for parcelforce to collect - they didnt. in the end HP sent me a label which i had to take to the post office - not good as im disabled with a mobility disability. then they asked for my bank account number to issue the refund. they hardly ever replied to my emails and it took over a month and a half to refund me once they had received the laptop back. no explanation, no progress emails, no updates. i kept emailing them on a daily basis as no one would reply to my emails through the website, forum, internal email addresses and even phoned 3 different departments who basically had no idea what to do or what was going on and did not help...they couldnt even tell me when the refund would be issued, let alone why it hadnt been done already. on the forums theres other customers who've had to wait 6 weeks , 2 months , over 2 months etc...it seems as though HP like to with hold peoples money to earn interest on the money in their account. i spents days phoning and emailing them - even sent a recorded letter. at the begining i phoned citizens advice and they said i am entitled to put back into the same financial position as before i lost the out of pocket expenses ie: compensation for my time and recorded letter sent etc. ive started a martin lewis 'resolver' case with them and basically in a snotty reply they told me im not entitled to compensation which is contradictory to what citizens advice told me. i was just wondering if theres any .gov website or law/legislation that i could reply with and say "no your wrong - please compensate me"
    • LBC is here. Complete with a note showing a phantom payment. What to do next?
    • I suppose it doesn't make a massive amount of difference as Kev has never had the guts to do court - well at least not yet - but to me the number of cards played still needs to be reduced.  Given the OP has already referred to the "very busy and overflowing car park" in the appeal I'd refer to that and tell Kev to go and look up case no.3JD08399.
    • thanks ftmdave again for the help with letter. thanks lookinforinfo for the info, im glad i found this forum as its a great comfort and relief to know ive dont the right thing as i wasnt too sure at first. and good to know what excel are really like.   thanks guys.
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These Extra Micky Mouse Products Are To Be Included In The Total Charge And Total Amount Of Credit

 

The Termination Point Is What Is Written On The Agreement

 

Welcome Have A Habit Of Saying You Are Still Liable For The Insurance Extras After A Vt

 

Poppy Cock

 

Multiple Agreement Or Not

 

Once That Termination Figure On The Agreement Has Been Reached

 

Game Over With No Debt Outstanding

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ppi is as i recollect is not included in the 1/3 calculations but shown as seperate monthly amount on the doc However mechanical breakdown Gap which is a fixed amount should be included to calculate the cost of the car I stand to be corrected on this If gap etc is on a seperate agreement then it is not in the cash price and doesnt affect the 1/3 calculation

 

PPI being seperate. Does this make this a " Multiple Agreement "?

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What Does The Termination Figure State On The Agreement

 

it says 9932

although this is also for 98.95 insurance rebate

and 230.38 for Rebate allowable in future installments (not sure what either of those two mean).

 

It actually says that the outstanding balance under the agreement is 9801.01 less the two figures as above

(which they've actually added?)

which makes a grand total of 9932.

 

Actually reading that again, those numbers make no sense at all!!!

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I thought a multipal Agreement was when more than one vehicle was subject of the "goods"

 

incidentally once you have paid 1/2 the hire purchase price you can simply hand the car back

and be liable for only arrears and damage

 

We never ever proceeded with a damage claim as too difficult to prove

 

So when you come to sell the car and it is worth less than you owe

and you have paid the 1/2 give em it back and get your own back on em as they will have to carry the loss :)

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No It has nothing to do with how many cars areon the agreement. It is when there there is two or more different things ie: Hire Purchase, Personal Loan and Insurance paid for by Credit, All on the same Agreement.

 

Have A read of the Linked Thread.

 

And Great to have you here Yekrats. Great In put. Thank you.

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IF YOU HAVE PAID OFF AT LEAST ONE THIRD OF THE TOTAL AMOUNT PAYABLE UNDER THE AGREEMENT

SET OUT BELOW (OR ANY INSTALLATION CHARGE PLUS ONE THIRD OF THE AMOUNT PAYABLE)

WE MAY NOT TAKE BACK THE GOODS AGAINST YOUR WISHES UNLESS WE GET A COURT ORDER .

 

IF WE DO TAKE THEM BACK WITHOUT A COURT ORDER

YOU HAVE THE RIGHT TO GET BACK ALL THE MONEY YOU HAVE PAID UNDER THE AGREEMENT SET BELOW:

 

TOTAL AMOUNT PAYABLE UNDER AGREEMENT (LESS INSTALLATION CHARGE) £13242.24

 

TOTAL AMOUNT THAT YOU HAVE PAID BY THE DATES OF GIVING THIS NOTICE £3927.80

(NOTE THAT SINCE THEN i HAVE PAID OFF ANOTHER £558)

 

PAYMENTS TO BE MADE

OUTSTANDING BALANCE UNDER THIS AGREEMENT :£9801

LESS REBATE ALLOWABLE IN FUTURE INSTALLMENTS* (230.38)

LESS INSURANCE REBATE*: (£98.95)

TOTAL AMOUNT TO BE PAID:£ 9932.44

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i regret you have not paid a 1/3

A third is 4413.63

you have paid 3982.80 including the 55 which if you paid after they had terminated the hiring they should have refused and returned The wording should be the "hiring " is terminated not the Agreement If they said AGREEMENT THEY HAVE BOBOOED

sorry

THANKS MARK HAVE BEEN IN FINANCE 30 + YEARS AND STARTED AS A DEBT COLLECTOR TO CLEAR A MASSIVE FRAUD uSED TO REPO AT LEAST ONE A DAY FOR 3 YEARS!

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Sorry, That Was Supposed To Say Five Hundred And Fifty Eight Pounds. Made It Into A Smiley Face, Not Sure Why!!

 

Each one of the smileys have their own code and if youtype this code then it gives a smiley. . . . the smiley you have done has the code 8 ) so this created the smiley.

the way to stop this from happening is to look under were you type and there is a box to tick that says "disable smilies in text"

 

so in this post there will be no smilies :lol::lol::lol::lol: 8) 8) 8)

 

 

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THE INSURANCE FIGURES AT BOTTOM SHOULD BE IGNORED FOR THE PURPOSES OF THIS aS THEY PAY INSURANCE CO ON DAY ONE AND CHARGE YOU INTEREST ON IT iNCIDENTALLY ALWAYS ARRANGE YOUR OWN INSURANCE AS EVERYBODY GETS A BIG COMMISSION i KNOW USED TO MAKE A FORTUNE OUT OF IT THE ACTUAL COST IS VERY VERY LOW

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i regret you have not paid a 1/3

A third is 4413.63

you have paid 3982.80 including the 55 which if you paid after they had terminated the hiring they should have refused and returned The wording should be the "hiring " is terminated not the Agreement If they said AGREEMENT THEY HAVE BOBOOED

sorry

THANKS MARK HAVE BEEN IN FINANCE 30 + YEARS AND STARTED AS A DEBT COLLECTOR TO CLEAR A MASSIVE FRAUD uSED TO REPO AT LEAST ONE A DAY FOR 3 YEARS!

 

thanks, but as before, that figure was supposed to read five hundred and fifty eight. my number eight became a smiley face instead though. that should take me up to over one third right?

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THE INSURANCE FIGURES AT BOTTOM SHOULD BE IGNORED FOR THE PURPOSES OF THIS aS THEY PAY INSURANCE CO ON DAY ONE AND CHARGE YOU INTEREST ON IT iNCIDENTALLY ALWAYS ARRANGE YOUR OWN INSURANCE AS EVERYBODY GETS A BIG COMMISSION i KNOW USED TO MAKE A FORTUNE OUT OF IT THE ACTUAL COST IS VERY VERY LOW

 

Yes PPI etc is Optional, but No One is ever told this by the ****, and I know other companies do it as well. they say you must take it or you won`t get the loan.

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Right As Long As You Paid before they Terminated Hiring

 

how do you mean? this is the last correspondance I've had from them. Have received absolutely nothing else at all in writing since 26th of October. They were quite happy with the arrangement until the end of Jan (I made the payments over the three months after the default was served)

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mBNA CHASING ME AND NEEDED WORDING FOR LETTERS TO GET COPY AGREEMENT(WHICH THEY HAVENT SENT i AM PLEASED TO SAY COS THINK THEY DONT HAVE THEM

 

so why are you here on the Welscum Forum, if the problem is MBNA?

 

And do you Plan on being here Long. I think your advice may well come in Handy!!!

 

do you still Work in Debt Collection?

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