Jump to content


  • Tweets

  • Posts

    • So if I've understood correctly, you had a meeting with a company who employ PPM to manage their car park, but PPM gave you a ticket and the company refuse to get it cancelled.  Eh???!!! You are being somewhat secretive with the details and it would help us to give correct advice if you would be crystal clear about the story.  Who did you have the meeting with?  What is their address?  Why do you think it was them who called in PPM?  Were you informed about the matter of the permit by this company?  Etc.
    • What a disgraceful shirking of responsibility.  Par for the course though I'm afraid with Iceland. You could get nasty and send them a version of the below (you know the local area so change what needs to be changed). Unfortunately the people who are replying are having to comply with the company policy which is being foisted on them - which is not to cancel tickets. But you might as well send the mail and try.   Dear Cissy, thank you for today's mail. Of course you are "able" to cancel the charge, you simply contact Excel and tell them to cancel the charge. I will wait for exactly 24 hours and then contact the local newspaper XXXXX and the local radio station XXXXX about Iceland's disgraceful disability discrimination.  Nothing much happens in Gravesend so I'm sure both will be happy to do a piece which will generate terrible publicity for your store and drive away customers, which is exactly what you deserve. Yours, XXXXX 
    • You are absolutely right to be cautious. It would be helpful if you will be prepared to send me a private message containing details of the outlet and the address et cetera. It might help me to get things more into perspective. So I understand that you had a business selling your husband's photographs. You were unable to continue your direct involvement and so you made an arrangement with a manager who you trusted to carry on the business for you while you were recovering elsewhere in the country. Is this correct? This manager has possession of all the files of your husband's photographs. Is this correct? Do you have any copies of the files? You made a reference to having a Co-op. Does that mean that you are running a Co-op supermarket or groceries outlet? I don't quite understand here. In terms of the possibility of continuing the arrangement with this manager – my own view is that you need to bring the arrangement to an end and I don't see how you could trust them. As far as I can see you are asking about two issues. Making sure that the files in the manager's position are destroyed so that you regain control of the photographs. Obtaining some damages for the loss of revenue. How many photographs do you believe are in his possession? What you estimate is your loss of revenue so far – probably calculated on your average revenue over, say, the five years before you stopped your involvement in the business? You are talking here not only about a breach of contract. You are talking also about breach of copyright and frankly you're also talking about deliberate copyright infringement – which is a criminal offence. Also fraud. Additionally, if you begin the dispute with this person, I would say that they will probably leave immediately. Have you got somebody else to run the business or would that be the moment that the whole thing collapses? If it is the latter, then this is something else that you need to prepare – somebody to take over as seamlessly as possible   Also, do you know the address of this person – and do they own their own home or any other assets?  
    • Just as i thought (from above post) : i just hope this is not the normal customer service that say they cant do anything and that you have to appeal to excel parking 🙄 this is the response my friend has received today - totally ignoring the subject which was: 'victim of disability discrimination on the part of your agents' does anyone have any ideas to reply with please?     Thank you for your response.   I would like to apologise for the error in the previous email; our CEO, Tarsem Dhaliwal had received your email and tasked ourselves in the Executive Resolution Team with looking into this.   We have raised this with our internal property department who have more information on parking charges and any appeals, we can see that you had appealed the PCN with excel which was rejected, you then appealed the PCN with IAS which was also rejected.   Because of this, we would not be able to cancel or refund the charge.    I understand this may not be the outcome you had hoped for, I am sorry for any inconvenience caused.   Kind regards, Cissy
    • Officials at the Federal Reserve are expected to hold off on any interest rate cuts this month.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

lowells/Carter Claimform - IKANO Financial Principles Storecard ' debt'


hedders67
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5245 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi

I had an account with principles which i closed roughly about 5 to 6 years ago,

after I'd closed the account I heard nothing more from Principles.

 

 

About 2 to 3 years later I started receiving debt collections letter from various companies for the above account,

after calling most of them and asking for a copy of the principles statements showing the debt,

the only company that responded was IKANO Financial,

 

 

I eventually received, what can only be described as a piece of paper with an amount then monthly interest amount, no letterhead or anything.

 

 

I rang IKANO and told them that I was not going to accept this as it was not an official Principles Statement.

I heard nothing more from them.

 

 

the debt ended up with Lowells, and despite requesting the above, nothing was ever received from them.

 

I have just received a N1CPC Claim Form for the County Court Bulk Centre at Northampton,

 

 

Issue date 6th Jan 10,

 

 

Claimant being Lowell Porfolio Ltd and Bryan Carter & Co acting as solicitors,

 

 

the Particulars of Claim are as follows:

 

"The Claimant's claim is for the price of goods sold and delivered by the Claimant to the Defendent.

Claimants A/C No ####### to goods sold between 10/07/2004 and 09/07/2009 and the Claimant claims £313.78.

 

The Claimant also claims interest thereon pursuant to S.69 County Court Act 1984 Ltd

to one year to the date hereof at the rate of 8% per annum amounting t0 £0.00.

 

I have just completed the online "Acknowledgement of Service" as I want to defend the entire claim.

 

Any help or advice in defending cases like this would be greatly appreciated!!

Ta

Gill

Link to post
Share on other sites

There are two lines of attack here -

 

1. You could try the statute barred approach if you are sure the debt is old enough.

2. You can quite legitimately defend this on the basis that you believe the debt has been repaid and have always requested proof that it isn't whenever you have been approached.

 

Now's the time to get all your paperwork together.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

Link to post
Share on other sites

They are trying to get round the fact of probably having no CCA by saying "for goods sold and delivered" whereas this claim is actually a cca claim.

 

Also, since you haven't written to lowell before this then they're buggered as they haven't given you proper notice of assignment.

 

You need to acknowledge the claim saying that you will defend the whole amount. Then read this:-

 

http://www.consumeractiongroup.co.uk/forum/legal-issues/241827-legal-action-how-start.html#post2695725

 

It will tell you what you need to do in these initial stages. We can then put together a defence for you later on.

Link to post
Share on other sites

Hi

 

I've read the attached link that you posted Nicklea

and I think am right in assuming I need to send Bryan Carter the 31.14 letter.

 

 

I'm not entirely sure how I should be wording this letter as in the 'Particulars of Claim' they don't make any mention of any documents.

 

 

Sorry don't mean to sound stupid ,

just don't want to mess this up by wording it incorrectly.

 

 

I've done the Acknowledgement of service and notified of intention to defend the whole claim,

 

 

Is there anything else i should be doing.

 

Ta

Link to post
Share on other sites

Filing an acknowledgement and stating you plan to defend the claim usually results in Carter sending a notice of discontinuane to he court (copied to you) and scuttling back under his stone.

 

One that happens, and believe me it will, you can legitimately start complaining about this to all and sundry.

Link to post
Share on other sites

Thanks vjohn82, have copied the letter you posted and will be posting it special delivery tomorrow. Can i just clarify something with all of you that have responded to my thread (dilemma) as I'm really worried about timescales.

 

Claim Form Issue Date - 06 Jan 2010

Claim Form received - 12 Jan 2010 (due to snow hampered postmen)

Online 'Acknowledgement of Service' - 15th evening, so court wouldn't have received it till the 18th

CPR 31 Disclosure Request posted to Bryan Carter - 20 Jan 2010

 

The question is, what date do I have to respond to the Courts with my defence? If my calculations are correct this will be the same day that Bryan Carter has to respond to the CPR31 request, will this be too late?

 

Please please help

Link to post
Share on other sites

Thanks vjohn82, have copied the letter you posted and will be posting it special delivery tomorrow. Can i just clarify something with all of you that have responded to my thread (dilemma) as I'm really worried about timescales.

 

Claim Form Issue Date - 06 Jan 2010

Claim Form received - 12 Jan 2010 (due to snow hampered postmen)

Online 'Acknowledgement of Service' - 15th evening, so court wouldn't have received it till the 18th

CPR 31 Disclosure Request posted to Bryan Carter - 20 Jan 2010

 

The question is, what date do I have to respond to the Courts with my defence? If my calculations are correct this will be the same day that Bryan Carter has to respond to the CPR31 request, will this be too late?

 

Please please help

 

I'd get the embassered defence in ASAP, that way, as you have submitted a defence, once the cretin discontinues, you can claim for costs ;)

 

Jogs

Link to post
Share on other sites

Basically a "holding defence" - you are in effect saying to the court that the Claimant have not demonstrated their claim effectively/precisely or backed it up with paperwork.

 

Therefore in order to meet the CPR provision of filing a defence you have to submit an embarassed one simply because their cause of action has not been defined.

 

Here's an example:

 

removed as out of date.

Link to post
Share on other sites

Is this ok to be done using the courts online service, if so what date should i submit it?

 

Thanks for all your patience with me.

 

 

As previously stated, ONCE you have submitted a defence, should the claiment discontinue, they are lible for your costs.

 

As you have no chance of receiving anything from Carter, I would, if it was me, put in the defence ASAP. (Make the weasle pay)

 

Jogs

Link to post
Share on other sites

  • 2 weeks later...

Hi

 

I received another letter from Bryan Carter a couple of days after I did the acknowledgment of service,

 

 

saying how having a judgement registered against me has a serious impact on obtaining further credit

& how its "not too late for you to avoid this happening"!!

 

 

Apparantly the same bog standard letter they always send out.

 

 

But other than that nothing.

 

 

Not exactly sure what happens next tho, i sent Bryan Carter CPR 31 Disclosure Request letter,

 

 

but haven't heard anything yet & have put in an "embarrassed defence" as per instructions

 

 

but have heard nothing so I assume I just sit and wait,

 

 

can any one advise?

Link to post
Share on other sites

Hi Just received another letter from Bryan Carter saying

 

"We have referred the matter to our client and will revert to you as soon as we are in receipt of instructions. In the mean time, we confirm that we have placed the account on hold."

 

Is this another bog standard letter? If so how long do I need to give them before I ask for the matter to be finalised and removed from my Credit File.

 

Thanks

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...