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    • I do disagree with you regarding one thing - we are not very good with letters or these situations and are slow on the uptake. So far you have stood up to Excel and their threats, immediately given us the information in the sticky, done loads of reading up to educate yourselves, learnt from the mistake of outing the driver so you'll know not to do so in the future, got on to the organ grinder to try to get them to call off their dogs, etc., etc.  Good grief - we wish everyone who came here would do this!!! Most people who get these invoices sadly think they have been fined and if they don't pay a drone from Ukraine will be diverted and will fall on their home (or some such vague grand apocalyptic threat) and they fold and give in.  You haven't.  Well done. Don't worry - you won't be paying a penny.  Although it will take some time to see off this vile company.
    • Spot on!  You learn quickly. Who cares if the case gets sent to debt collectors?  They have no powers.  All the effort you will have to put in will be to open envelopes - and then spend time laughing at their daft "threats".  No stress at all!
    • I did ask them why, but seems they have more spare cash than we do .. ;-( .. I doubt their bank would even support a chargeback after a year has passed. Anyway I've constructed my first DRAFT Snotty Letter .. so here goes ..   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you had added. Shall we raise that related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding the ANPR entry / exit periods compared with actual valid parking periods. Especially with no consideration of the legally allowed grace periods and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the issues with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture more useless ANPR photos. We will of course be requesting “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Legal Counsel on behalf of the Vehicle Keeper.  
    • Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
    • Hi, I have the Sims 4 on Macbook. Over the last year I have paid for multiple add on packs spending a lot of money on them. I bought them all in good faith as my Mac met all the minimum requirements to play them. I have been playing happily for about a year and bought my latest pack just over a week ago. The games were all working fine yesterday. Then suddenly today EA released a new app to launch the games and this new app requires a MAC OS that my computer cannot use. Now suddenly none of my games are accessible and I am unable to play anything. They did not warn us about this change in requirements and if I had known they would be doing this I wouldn't have bought all these add ons as they are now all totally unusable. The games themselves have not changed, only their app to launch them and I can't afford to buy a brand new mac just to play. So my question is how can they change the minimum requirements after I have paid for a game? I agreed to pay for them based on the fact my mac met their requirements and was not informed when purchasing that this would be an issue in the future. I understand new games (like Sims 5 which is to be released next year) might not be compatible but this is a 10yr old game that they have suddenly made inaccessible due to their new launch app. Does anybody know if I can do anything or anyway to get a partial refund from them? Thanks   Here are their T&C... I can't find anything in there about them being able to do this so not sure what to do https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
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A/covert Security Services Ltd


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I've just got back from The Galleries having been "done" by this lot too - a ticket left on my windscreen. I'll be ignoring this too - no one seems to have had any further correspondence from these crooks after ignoring them so hopefully neither will I. I'll report back here though if I do.

 

Its for info like this that I'm so glad for these forums :-)

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Bank Holiday Monday - 630pm, half an hour before closing at Asda, The Galleries ...anyone familiar with that godforsaken place will know how deserted it is during anti-social hours.

 

Anyway I parked, along with a grand total of five other hapless shoppers, in the main customer carpark, heaved myself up the ramp and there, in the disabled carpark was the A/covert attendant making his way over to one of the only two cars parked up there, the other 38 spaces being empty.. The other car I may add already had a ticket on it.

 

The attendant after writing the ticket and sticking it on the side window then stopped to take a photo then scuttled off again to his "hidey hole" ie his car which he parks right outside the main entrance to the Galleries up that ramp right outside the bookies on the corner.

 

Does that disabled carpark belong to, or is for the exclusive use of, Asda customers? Because if so its Asda who are responsible for this. After successful trials elsewhere they've now rolled it out nationally. I saw on Pepifoo's forums someone who emailed Asda about this had a reply back from them fully endorsing the use of DCA's if we don't pay up to these [problematic] demands.

 

I'm disgusted. I suggest anyone who uses that Asda emails them a strongly worded letter of complaint.

 

I never park in disabled bays ordinarily. That Asda is somewhat different. For one, at quiet times they have a disabled carpark with forty spaces that stays virtually empty. Add to that the fact that, if going there at night in the dark, that Galleries carpark is a desolate unsafe place to park and to walk alone in.

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The car park is part of the Galleries itself and nothing to do with Asda who are just a tenant.

 

I agree with you over the stupidity of enforcing "blue badge only" use in that car park during unsocial hours. That car park is far big enough for the entire customer base at that time of night and you may recall it only became "blue badge" a couple of years ago when they first brought in a PPC. Co-incidence you reckon?

 

Most of the time if I need to go to Asda on a late evening I now drop along the A19 and use Boldon. It's not much further for me and anything I can do to take money out of the Galleries over this is good. Every little helps :D

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  • 3 weeks later...
Bank Holiday Monday - 630pm, half an hour before closing at Asda, The Galleries ...anyone familiar with that godforsaken place will know how deserted it is during anti-social hours.

 

Anyway I parked, along with a grand total of five other hapless shoppers, in the main customer carpark, heaved myself up the ramp and there, in the disabled carpark was the A/covert attendant making his way over to one of the only two cars parked up there, the other 38 spaces being empty.. The other car I may add already had a ticket on it.

 

The attendant after writing the ticket and sticking it on the side window then stopped to take a photo then scuttled off again to his "hidey hole" ie his car which he parks right outside the main entrance to the Galleries up that ramp right outside the bookies on the corner.

 

Does that disabled carpark belong to, or is for the exclusive use of, Asda customers? Because if so its Asda who are responsible for this. After successful trials elsewhere they've now rolled it out nationally. I saw on Pepifoo's forums someone who emailed Asda about this had a reply back from them fully endorsing the use of DCA's if we don't pay up to these [problematic] demands.

 

I'm disgusted. I suggest anyone who uses that Asda emails them a strongly worded letter of complaint.

 

I never park in disabled bays ordinarily. That Asda is somewhat different. For one, at quiet times they have a disabled carpark with forty spaces that stays virtually empty. Add to that the fact that, if going there at night in the dark, that Galleries carpark is a desolate unsafe place to park and to walk alone in.

hi new to this site and found by looking for a/overt ltd im stressed and scared! will nothing really happen if i ignore the cpcn i got thurs night for being is disable bay at galleries asda ive mad e no contact at mo but really worried about it thanks joanne

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Hi,

 

So you got ' done ' at the galleries too! just like me on New Years Eve

Heard nowt since...no panick man.

 

Mr W

 

 

hi mr worried have you still heard nothing from this horrid company?? im so tempted to just pay the 50 pound its bloody scary buissness cheers:sad:

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Same place as I got mine in June 2008. Still waiting for my first letter from the PPC! :D

 

Ignore it completely.

 

Do not Appeal

Do not write to them

Do not Telephone them

Do not respond to any of their letters (if you even get one)

Do not pay

 

ps I still park there if I nip over to Asda at "unsocial hours" which I do at maybe 9 or 10pm. At that time there are more than enough parking spaces in that upper level car park to cope with the entire volume of customers at Asda, as I am sure is also the case at 7am. I make a point of not using the bays nearer the doors though to leave space for the odd disabled driver who may be there at that time also, but have no intention of parking all the way over in the main car park at that time of night for no good reason.

hi just wondered if you had still not heard anything from this company?? thanks.

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hi just wondered if you had still not heard anything from this company?? thanks.

 

Nope, nowt at all. I even got bored with the original scamvoice taking up valuable space in my drawer so even that has long since hit the bin. :D

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hi mr worried have you still heard nothing from this horrid company?? im so tempted to just pay the 50 pound its bloody scary buissness cheers:sad:

 

Nope not a dickie bird, I too was afraid till I was advised on here, I have even called covert and laughed at them, and the owner has threatned me when I told him I was to expose his [problem] to that good looking chap on his motorbike ' Watch dog '. he then hung up on me, I even told him who I was ref num etc, and NOTHING HAS HAPPENED.

 

Mr W

 

Haway the lads

Regards..Mr Worried :)

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hi new to this site and found by looking for a/overt ltd im stressed and scared! will nothing really happen if i ignore the cpcn i got thurs night for being is disable bay at galleries asda ive mad e no contact at mo but really worried about it thanks joanne

 

Hi Joanne,

 

I see you have received one of these hidious tickets and can completely empathise with you that you are worried. I found myself with the same horror when I received mine on 29/3/10.

 

I lucklily also looked over this forum and with the help of everyone else on it, I took their advice and have not done a thing (don't contact) and as everyone also mentions, I've heard nothing from these crooks who cannot expect us to pay £50-£100 for parking in a disabled bay. Goodness sake what crime have you committed to warrant that kind of fine.

 

Why give them £50 of your money - go and buy a dress instead! :)

 

Hope you feel better.

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Nope, nowt at all. I even got bored with the original scamvoice taking up valuable space in my drawer so even that has long since hit the bin. :D

 

well im not going to pay thanks to all the messages on this site yes im still bit worried but fingers crossed:D thanks to all replies jo

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Hi Joanne,

 

I see you have received one of these hidious tickets and can completely empathise with you that you are worried. I found myself with the same horror when I received mine on 29/3/10.

 

I lucklily also looked over this forum and with the help of everyone else on it, I took their advice and have not done a thing (don't contact) and as everyone also mentions, I've heard nothing from these crooks who cannot expect us to pay £50-£100 for parking in a disabled bay. Goodness sake what crime have you committed to warrant that kind of fine.

 

Why give them £50 of your money - go and buy a dress instead! :)

 

Hope you feel better.

thanks for replying much appreciated i'll let you know if i do hear anything cheers oh and im going shopping lol :)

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In post #61, you wrote that you had rung these people and "laughed at them".

 

Don't you think that laughing at them is a somewhat cruel thing to do?

 

Many, many years have passed since the public were allowed into asylums to poke fun at the unfortunate inmates, and when I was a boy, I was told that it was unkind to "mock the afflicted".

 

Shame on you!!!!

 

Sam

All of these are on behalf of a friend.. Cabot - [There's no CCA!]

CapQuest - [There's no CCA!]

Barclays - Zinc, [There's no CCA!]

Robinson Way - Written off!

NatWest - Written off!

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  • 2 weeks later...

Just got ticket today from these lowlives - even spoke to ticket issuer. He waited for me to disappear into the shop at the Galleries and then pounced. I will keep my nerve, not contact these people and ignore all correspondence. £100 fine for parking in a free carpark - I'm flabbergasted that they can operate like this. Fingers crossed and hope I hear nowt !!!!!!!!!!!!!

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Just got ticket today from these lowlives - even spoke to ticket issuer. He waited for me to disappear into the shop at the Galleries and then pounced. I will keep my nerve, not contact these people and ignore all correspondence. £100 fine for parking in a free carpark - I'm flabbergasted that they can operate like this. Fingers crossed and hope I hear nowt !!!!!!!!!!!!!

 

Hi Drummerman

 

Stay calm as you wont hear anything from these idiots, just look at my thread and replies, now then ..sameagle!!! dont laugh at them? why dont you sit in the corner and have a 'word' with yourself, who's side are you on, why berate my post?

 

Mr W

Regards..Mr Worried :)

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In post #61, you wrote that you had rung these people and "laughed at them".

 

Don't you think that laughing at them is a somewhat cruel thing to do?

 

Many, many years have passed since the public were allowed into asylums to poke fun at the unfortunate inmates, and when I was a boy, I was told that it was unkind to "mock the afflicted".

 

Shame on you!!!!

 

Sam

 

 

Maybe you should read 67.

 

Mr W

Regards..Mr Worried :)

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OK, you've persuaded me!

 

Lets go and poke fun at the idiots!

All of these are on behalf of a friend.. Cabot - [There's no CCA!]

CapQuest - [There's no CCA!]

Barclays - Zinc, [There's no CCA!]

Robinson Way - Written off!

NatWest - Written off!

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