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    • Hello all,   I ordered a laptop online about 16 months ago. The laptop was faulty and I was supposed to send it back within guarantee but didn't for various reasons. I contacted the company a few months later and they said they will still fix it for me free of charge but I'd have to pay to send it to them and they will pay to send it back to me. The parcel arrived there fine. Company had fixed it and they sent it via dpd. I was working in the office so I asked my neighbours who would be in, as there's been a history of parcel thefts on our street. I had 2 neighbours who offered but when I went to update delivery instructions, their door number wasn't on the drop down despite sharing the same post code.  I then selected a neighbour who I thought would likely be in and also selected other in the safe place selection and put the number of the neighbour who I knew would definitely be in and they left my parcel outside and the parcel was stolen. DPD didn't want to deal with me and said I need to speak to the retailer. The retailer said DPD have special instructions from them not to leave a parcel outside unless specified by a customer. The retailer then said they could see my instructions said leave in a safe space but I have no porch. My front door just opens onto the road and the driver made no attempt to conceal it.  Anyway, I would like to know if I have rights here because the delivery wasn't for an item that I just bought. It was initially delivered but stopped working within the warranty period and they agreed to fix it for free.  Appreciate your help 🙏🏼   Thanks!
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    • Hi Guys, well a year on and my friend has just received this in the post today, obviously a little scared so looking for more of your advice.  Letter from the NCC dated 1-May-2024 is as follows.......   Before deputy district judge Haythorne sitting at the national business centre, 4th floor st Kathrine's house Northampton Upon reading an application from the claimant  it is ordered that  1. The claim be sent to the county court at #### (Friends local Court) Because this order has been made without a hearing, the parties have the right to apply to have the order set aside, varied or stayed.  A party making such an application must send or deliver the application to the court (together with any appropriate fee) to arrive within seven days of service of this order.  If the application is one which requires a hearing, and a) the party making the application is the defendant: and b) the defendant is an individual, then upon filing of the application the claim will be transferred to the defendants home court.  In all other cases requiring a hearing the claim will be transferred to the preferred court.    As a result of an order made on the 1 May 2024, this claim has been transferred to the county court at ##### (friends local court) 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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partner laid off for no good reason


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Hi,

 

My partner, after a short period of unemployment following redundancy, found a new position in October 2009. The job was advertised as permanent, but at the interview he was told it was 'temp to perm'. He accepted the job and all was going well until a week before Christmas when his direct boss called him into the office on Friday, twenty minutes before he was due to go home, to say he was being laid off with immediate effect. He was given a week's pay in lieu of notice. When asking the reason, as he'd be reassured the week before that everything was fine, my partner was told that they'd advertised for the wrong person and really needed an IT director and not an IT manager. The boss seems to have dismissed him on a whim; it appears he just gets bored with people. The previous person was told to p**s off too (My partner's boss actually told him those exact words)

My question is, is this unfair dismissal? Does my partner have any rights, particularly as he'd only been employed there for less than three months, and was still on a temporary contract? Surely they have to have a good reason to lay you off? It wasn't as if the work was running out, or he'd not been performing properly. There was no misconduct or anything like that involved. He has confirmation in writing of what was said at the meeting.

 

Any advice would be greatly appreciated.

 

R

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Given his brief service, I don't think he's got anything to go on, unfortunately.

Unless his dismissal was for an automatically unfair reason (assertion of a statutory right, unlawful discrimination, etc), I can't see anything you can do.

Rotten timing, just before Christmas.

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Thanks for your reply elpulpo.

 

I'm sure you're right given the length of service, but it doesn't seem right for the employer to say they've advertised for the wrong job.

 

It was really bad timing as it was the works Christmas party that evening - to which he'd been invited - and it meant not getting paid for the holiday period over Christmas. Anyway, with the Xmas break now over, hopefully things will pick up.

 

R

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what does your partners contract state regarding notice periods? if its more then 1 week and the employer is only paying him one weeks pay in lieu then the employers in breach of contract, and you would have a case. BUT ONLY if the contract states more than 1 week I.E 2 weeks or more

 

Also note that your partner is also entitled to be paid for any work in hand he/she did which he/she still has not been paid for i.e if he/she works weekly then their pay is always a week in arrears meaning he/she will also be owed 1 weeks full pay for the last week he/she worked. The employer will also have to pay any accured holiday pay aswell. So make sure you receive everything that is owed in pay and not just the pay in lieu of notice.

 

You shoud get the following or similar.

 

1 weeks lieu of notice

1 weeks full pay - if paid monthly then he/she will be owed from his/her last pay date till date of last day worked

And accured holiday pay.

 

So was above what he/she was paid or not?

 

Let us know if the contract states the notice period that the employer is to give is more then 1 week though cos that will change everything if they have only given a weeks notice as payment in lieu when the contract states they will give 2 weeks notice etc.

Please note that this advice is given informally, without liability and without prejudice. Always seek the advice of an insured qualified professional. All my legal and nonlegal knowledge comes from either here (CAG),my own personal research and experience and/or as the result of necessity as an Employer and Businessman.

 

By using my advice in any form, you agreed to waive all rights to hold myself or any persons representing myself of any liability.

 

If you PM me, make sure to include a link to your thread as I don't give out advice in private. All PMs that are sent in missuse (including but not limited to phinishing, spam) of the PM application and/or PMs that are threatening or abusive will be reported to the Site Team and if necessary to the police and/or relevant Authority.

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