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Lost records


FREDERICKY
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Sorry to be a pain. I am not very good at all this at the best of times but unfortunatly my computer blew up and I can't remember where i'm up to.From what I remember in 2008 I went through the proceedure with a SAR, a PAR, a LBA and a POC.And in June 2008 I received my last letter from HSBC putting my claim for unarranged overdraft charges complaint on hold.I have now recived a letter from them informing me that after the recent court case with the office of fair trading they now wish to deal with my complaint. They then tell me that they are not upholding my complaint and basically go away. Is this as they say the end of it or can I do anything else.

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