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    • It's better to keep advice on the open forum for everyone's benefit. Maybe you could post up the correspondence in a single pdf document and cover up your personal details, reference numbers and so on? HB
    • Hi on the notice of disqualification it lists the 2 speed offences and marks offence withdrawn? This is for both offences and then the other 2 is the MS90s which I’m fined for and the additional costs. R
    • Hi,    It has taken a while, but I have received an email from Auxillis -  hello, we are not dealing with this claim all we do is log accident for you isnurance - the claim has been passed to your underwriter markerstudy 0344 873 8183 as they are deal with fault cliams ion behalf of adrian flux. thankyou auxillis   I have made repeated attempts to phone Markerstudy in between working from home, struggling for energy and trying to find a cheap car so that I can keep my job (community support worker). Thankfully I have a supportive team and I am being given phone calls to make but it cant last too long. I had a severe migraine over the weekend and also have quite bad whiplash in my neck and back.    I found this in my insurance policy booklet -    Protection and Recovery If the insured vehicle cannot be driven following an incident leading to a valid claim under this section, we will pay: • the cost of its protection and removal to the nearest approved repairer, competent repairer or nearest place of safety; and • the cost of re-delivery after repairs to your home address; and • the cost of storage of the insured vehicle incurred with our written consent. If the insured vehicle is damaged beyond economical repair we will arrange for it to be stored safely at premises of our choosing. You should remove your personal belongings from the insured vehicle before it is collected from you. In the event of a claim being made under the policy we have the right to remove the insured vehicle to an alternative repairer, place of safety or make our own arrangments for re-delivery at any time in order to keep the cost of the claim to a minimum     I do about 20-25000 miles a year with the work I do, I have been getting quotes and putting that I have now have one accident and no no claims bonus and the cheap quotes from similar companies to markerstudy are more than double what i paid last year at 8-900 and aviva is offering 2600 which is simply out of my price range and more than the car i am looking at.  I am starting to wonder if it is even worth going ahead with the claim as i have no one to claim from. I have had no information from any of the enquiries I have made.  I have a full tank of vpower diesel in the car in the impound, i can strip it for parts and probably make what I will be offered by the insurance payout and get the money quicker.  As I have made contact and started the process can I back out, still keep my NCB and a claim free history? Also what happens with my injuries? I don't think there is any permanent damage but my dr refused to see me and just gave me a boat load of naproxen and codeine. What happens in the future if things don't get better and I cancelled this claim? Can you claim injuries off your own insurance because the other guy ran and you cant find him? I have tried to ask these questions off markerstudy but they keep me waiting for nearly an hour then end the call.    Thank you for your time and help.  It is really appreciated.  I am quite honestly on the floor, I have been really ill, in hospital, had nearly 6 months off work and only been back full time a few weeks and now this.  The fact the company you pay large sums of money to look after you in a time of need is also behaving criminally just makes you want to give up.    
    • Thanks for the response. Am I able to send you the documents I’ve received or can you message via instant message and I’ll send these? Reece
    • Regretfully it does. Have you actually seen any papers which show what you were charged with (rather than what you were convicted of)? It is unusual not to be “dual charged” but if you were not charged with both, you are where you are. If you had been charged with both offences and providing you were the driver at the time, you could, after performing your SD, have asked the prosecutor to drop the “Fail to Provide” (FtP) charges in exchange for a guilty plea to the speeding charges (you cannot be convicted of speeding unless you plead guilty as they have no evidence you were driving). You will have difficulty defending the FtP charges. In fact, it’s worse than that – you have no chance of successfully defending them at all because the reason you did not respond to the requests is because you did not receive them and that’s entirely your fault. No it’s not correct. Six months from 18/11/23 was 18/5/24 so, unless they were originally charged, the speeding offences are now “timed out.” There is one avenue left open to you. If you perform your SD you must serve it on the court which convicted you. You will then receive a date for a hearing to have the matters heard again. Your only chance of having the matters revert to speeding (and this is only providing you were the driver at the time of those offences) is to plead Not Guilty, attend court. When you get there you can ask the prosecutor (very nicely, explaining what a pillock you know you were for failing to update your  V5C) if (s)he is prepared to raise “out of time” speeding charges, to which you will offer to plead guilty if the FtP charges are dropped.   This is strictly speaking not lawful. Charges have to be raised within six months. Some prosecutors are willing to do it, others are not. But frankly it’s the only avenue open to you. There is a risk with this. I imagine you have been fined £660 (plus surcharge and costs) for each offence. The offence attracts a fine of 1.5 week’s net income and where the court has no information about the defendant’s means a default figure of £440pw is used.  If the prosecutor is not prepared to play ball you can revise your pleas to guilty. A sympathetic court should give you the full discount (one third) for your guilty pleas in these circumstances but they may reduce the discount somewhat. The prosecution may also ask for increased costs (£90 or thereabouts is the figure for a guilty plea). So it may cost you more if you have a decent income (I’ll let you do the sums). But MS90 is an endorsement code which gives insurers a fit of the vapours. One such endorsement will see your premiums double. Two of them will see many insurers refuse to quote you at all meaning you will have to approach "specialist" (aka extortionate) brokers. So you really want to exhaust every possibility of avoiding MS90s if you can. One warning: do not pay solicitors silly money to defend you. Making an SD before a solicitor should attract just a nominal sum (perhaps a tenner). That’s all you should pay for. You have no viable defence against the FtP charges and any solicitor suggesting you have is telling you porkies. The offer to do the deal is easily done by yourself and you can save the solicitor’s fees to put towards a few taxis and increased insurance premiums if you are unsuccessful. In the happy event you find out you were "dual charged", let me know and I'll tell you how to proceed. (Seems a bit odd hoping you were charged with four driving offences rather than two, but it's a funny old world!).    
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LTSB loan passed to BLS who are now harassing and making threats - advice please


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Here it is:

 

 

Lloyds TSB

BLS Collections

PO Box 467E

Oxford

OX4 1WA

 

9th March 2010

 

 

Letter ref RBLG04

Ref: XXXXXXXXXX

 

WITHOUT PREJUDICE

 

Thank you for your statement dated 26th February 2010 received 8th March 2010, detailing the period 26.02.09 to 26.02.10 which was singularly unhelpful and, as you acknowledged, not at all what I had requested or indeed was entitled to. I should indeed like you to provide the extra information which you so kindly offer to furnish me with, within 15 working days of this request. I look forward to receiving it within that time frame.

 

Thank you also for your letter of 18th February 2010 where you state that I have failed to adhere to my commitment to a repayment plan. This is in fact completely erroneous on your part and I reserve my right to take legal action in respect of defamation of character and libel.

 

Your letter of 22nd January stated that you were unable to provide a copy of the original loan application document and enclosed a cheque for £10.00. I hereby return your cheque and should like to request reimbursement by postal order as per my payment method to yourselves.

 

Furthermore, as you yourselves have stated in writing, you have no proof of any debt. I therefore state that I shall make one final payment on 8th April in full and final settlement of any supposed debt, however I do not acknowledge any debt with yourselves, this is a goodwill gesture on my part. If I am not in receipt of a letter from yourselves to the contrary, supported with legal obligation on my part and documentation from yourselves, before 8th April 2010, I shall consider this matter concluded.

 

At the conclusion of this matter I wish to receive no further communication from yourselves. I have numerous bullying, intimidating, harassing, and threatening communications from yourselves in your many and varied guises, and as such feel you have had quite sufficient sport with myself.

 

Yours faithfully,

Edited by jc1234
Sorry - pasted directly from Word and it went a bit funny....
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Here it is:

 

 

Lloyds TSB

BLS Collections

PO Box 467E

Oxford

OX4 1WA

9th March 2010

Letter ref RBLG04

Ref: XXXXXXXXXX

 

WITHOUT PREJUDICE

 

Thank you for your statement dated 26th February 2010 received 8th March 2010, detailing the period 26.02.09 to 26.02.10 which was singularly unhelpful and, as you acknowledged, not at all what I had requested or indeed was entitled to. I should indeed like you to provide the extra information which you so kindly offer to furnish me with, within 15 working days of this request. I look forward to receiving it within that time frame.

Thank you also for your letter of 18th February 2010 where you state that I have failed to adhere to my commitment to a repayment plan. This is in fact completely erroneous on your part and I reserve my right to take legal action in respect of defamation of character and libel.

Your letter of 22nd January stated that you were unable to provide a copy of the original loan application document and enclosed a cheque for £10.00. I hereby return your cheque and should like to request reimbursement by postal order as per my payment method to yourselves. I would ask them to comply with your SAR if that's what you originally did because they are oviously having a problem with this. What did you ask for, a CCA or a SAR or both and did you submit it correctly and in the meantime you hope they would not have a problem with you suspending payment until they have complied with your reasonable request

Furthermore, as you yourselves have stated in writing, you have no proof of any debt. I therefore state that I shall make one final payment on 8th April in full and final settlement of any supposed debt, however I do not acknowledge any debt with yourselves, this is a goodwill gesture on my part. If I am not in receipt of a letter from yourselves to the contrary, supported with legal obligation on my part and documentation from yourselves, before 8th April 2010, I shall consider this matter concluded.

At the conclusion of this matter I wish to receive no further communication from yourselves. I have numerous bullying, intimidating, harassing, and threatening communications from yourselves in your many and varied guises, and as such feel you have had quite sufficient sport with myself.

Yours faithfully

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Thanks kurvaface. I requested a subject access request and a CCA. I used the letter templates on this forum. In total I sent 3 letters in one envelope, the third being the do not dare darken my doorstep one, together with 2 postal orders of £1 and £10. They have not said that the letters were incorrect, just that they are unable (or unwilling) to comply.

 

I am unsure about suspending payments - won't that lead to further harassment from LTSB/BLS? I would rather keep paying by SO and ignoring their standard threat-o-grams than be in a position where I really do have to respond to them or they can take action against me!

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I have a slight problem telephoning them as I sent them a letter saying all communication must be in writing!! The impression I have is that as I have been dutifully paying my monthly payment all they have had to do is issue their randomly generated threat-o-grams and so have probably misplaced or destroyed any and all personal details they ever held on me. I suspect all they have is a statement of my payments which itself probably only goes back as far as their present computer system.

 

I am tempted to send the letter giving them 30 days to respond and see what they have to say for themselves. If they cannot come up with anything, then the whole thing is over, and if they actually do find some documentation, I shall simply continue with my payments.

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  • 1 month later...

I'm not quite sure what to do as Royal Mail do not have a POD for my recorded delivery letter, they don't have a POD for another letter i sent at the same time either but i do know that arrived. as such, i think i need to resend my letter, but maybe to the address i found on another thread provided by a Trading Standards officer:

 

Consumer Debt Recovery Team

Lloyds TSB plc

Queens Road Quadrant

Brighton BN1 3XJ

 

Apparently anything sent to BLS gets sent on to there anyway.

 

Also, I have had a further threat-o-gram from BLS saying that they have asked me to bring my payment plan up to date or cantact them and I have 'failed to do either'. I must pay the full balance now or contact them by telephone. Then my favourite part;

 

'Failure to do so would mean we would have to consider making contact with you by telephone or by instructing LTSB to consider whether a personal visit is required.'

 

Bless, they really want to hear my dulcit tones, don't they. As I have previously written to BLS/LTSB to say do not ever telephone me and never darken my door, is this letter a further breach by BLS? Basically as I am going to write to them one last time (I'll use special delivery this time and hope for the best!) is it worth me also having a moan about this latest letter as well.

 

Thank you for your help!

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Depends what your local TS is like TBH but worth giving them a call via consumer direct (these will notify the OFT for you as well if you request it) or see if you can get a direct number for them from your local counsil website. You might have to gently remind them that you are making a complaint for breaches of OFT guidlines and the CPUTR ;)

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I have just come across another thread where someone asked if there was some sort of OFT rule about not soliciting payment of debts by credit card. Is this the case as BLS helpfully suggest I pay by debit or credit card, so if they are not playing nicely, I will put that in my letter too!

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Oh dear. They've put it in writing have they? Straight to TS with it and make sure it's reported to the OFT as this is in direct breach of OFT guidlines. If TS need help with which one it is come back here and I'll tell you :)

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I quote, 'If you wish to make payment today using either your Debit or Credit card then please contact us on the above telephone number.'

 

Yes, they did use bold type!

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Right - complaint sent to TS, now to put the finishing touches to my final ever (fingers crossed) letter to BLS. I must try to refrain from sarcasm but I am afraid that it may get the better of me!

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Typical Murphy's Law - after sending my letter off to BLS/LTSB again yesterday, I now have a letter from LTSB together with a £10 postal order which basically acknowledges my letter of 8th March. However, the letter I sent yesterday by special delivery gives them another 30 days to respond to me!! Oh well - I will have to wait and see now - roll on the end of May!

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Thanks babybear39, I want to be absolutely sure of myself before I stop my standing order! It would be just my luck to have come this far and get caught out on a technicality lol!!

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Oh I am!! I am still tempted to honour my letter of yesterday, then if they tried to later take me to court, I could prove that I gave them a further chance to prove that the debt was correct. Also, I feel a bit bad morally stopping paying for a debt that I know is owed (well - it's probably all the charges and interest I am paying off now!!)

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