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LBA ignored - Nationwide playing rough


geordieboy57
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I sent the Letter Before Action 14 days ago and have just received Nationwide's reply. They have classed it as a complaint and state the FSA allow them 8 weeks to investigate and they have until 19 September!:confused:

 

Should I still go ahead with court action or do I have to wait the 8 weeks? I didn't follow their complaints procedure, but they have had every letter the forum advised to send. They seem to be passing my letters to all sorts of departments.

Claim from NATIONWIDE

Data Protection Act request for info - 17/6/06

Request for repayment of charges £2485 - 24/7/06

Letter Before Action - 2/8/06

Papers filed at court - 18/8/06

Judgement won 8/9/06

Refund given 30/9/06

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Guest Niklowe

If they ignore it it's their fault. Just stick to your timescale. Did you send it recorded delivery? If so check that they received it.

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Guest Niklowe

I presume that your LBA was out of the templates library. if so it's not a complaint. You are just politely telling what your course of action is going to be.

 

They might be hoping to bluff you or it might have been sent by someone who doesn't know what he is dealing with!

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Thanks for the reply, I know they got the LBA because they acknowledge it in thier letter, but they insist it is a complaint and don't seem to understand I will be taking them to court!

Claim from NATIONWIDE

Data Protection Act request for info - 17/6/06

Request for repayment of charges £2485 - 24/7/06

Letter Before Action - 2/8/06

Papers filed at court - 18/8/06

Judgement won 8/9/06

Refund given 30/9/06

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Yea, they'll get a shock alright. Although I'm not sure who to send the court papers to as I now have 3 letters all from different departments and people. Should I just send them to the person the LBA went to and ignore this complaints person?

Claim from NATIONWIDE

Data Protection Act request for info - 17/6/06

Request for repayment of charges £2485 - 24/7/06

Letter Before Action - 2/8/06

Papers filed at court - 18/8/06

Judgement won 8/9/06

Refund given 30/9/06

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Send the moneyclaim to the Pipers Way, Swindon address. You do not need to put a persons name on, the defendant is Nationwide Bldg Soc (I think that is how it comes up on moneyclaim)

  • Confused 1

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Cheers Dolly. Wish me luck. I guess one day someone is going to find Nationwide will turn up at court! I just hope it's not me! I have heard they may be reducing their charges soon, is this going to affect the claim?

Claim from NATIONWIDE

Data Protection Act request for info - 17/6/06

Request for repayment of charges £2485 - 24/7/06

Letter Before Action - 2/8/06

Papers filed at court - 18/8/06

Judgement won 8/9/06

Refund given 30/9/06

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Won't affect the claim at all and they won't turn up in court for you - I've seen them pay out on claims double what yours is :)

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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