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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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SAINSBURYS credit card claimform- Help needed


roygoodbeat
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Roy

 

I agree with previous posts that you need to concentrate your defence on procedural issues rather than the agreement. In my opinion I think the judge will buy the claimants argument that the microfiche copy of the CCA is a copy of the original, if they have witness to the process the company followed. If you put too much weight on the CCA just being an illegible copy, then I can see the judge, just skimming over that.

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Also, you MUST object to the hearsay evidence ( 14 day limit), BUT if they havent notified court to adduce, then those statements should be used.

 

This is all in the criminal justice act 2003, which they are using against you, so have a read through it, is there anything you can use against them, Check the correct wording of the parts theyve used, does it differ from the act ( IE, have they used the bits that suit them?)

 

Theyve used section 9, but Section 9 does not automatically make the evidence in it admissible. So question question question.

 

If it were me, I'd call the court to see if theyve submitted this hearsay, or have they snidely put it in the documents you have? have a look

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  • 2 weeks later...

Thanks for all your help.

 

I had my case but lost. As it was in a small claims court, the judge ruled that they did not need their witness, permission for circumstantial evidence would not be required and the lenders breach of the court order and subject access request was ignored by the court.

 

They ruled that the Waksman ruling allowed the lender to submit the reconstructed versions and that they could use these in court.

 

They ruled that even without a copy of the default notice, they need not produce a copy of the original.

 

They ruled that the waksman ruling allowed the court to enforce the claimants debt.

 

They ignored the fact that the reconstructed agreement and the poor photo copy did not conform to the consumer credit act and did not mention this in their summary.

 

Was ordered to pay the full debt of £5,600 plus £550 in costs.

 

Never mind.

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What!!!

 

Since when did a High Curt administrtative ruling in Manchester overrule BOTH the House of Lords case AND the statute. You MUST appeal!

Arrow Global/MBNA - Discontinued and paid costs

HFO/Morgan Stanley (Barclays) - Discontinued and paid costs

HSBC - Discontinued and paid costs

Nationwide - Ran for cover of stay pending OFT case 3 yrs ago

RBS/Mint - Nothing for 4 yrs after S78 request

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Pretty disgraceful for a judge to make such a crass ruling,

So what are you going to do now?

IMHO, I would look at the rulings the judge dismissed on and get a damned good argument against his/her ruling ready for appeal.

Obviously, then you can decide to push on or to accept.

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should order the judge to pay it seeing as he has abused the court procedure rules himself ,i am thinking that the solicitors for the other side have nobbled this judge in the back room before the case has started...ive had it done to me in the past ..

patrickq1

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