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    • Just a typo change that I'd make for the last line. Maybe also add something that says "I assume you will be fully aware that you cannot rely on a clause of a contract that you do not produce."
    • Hello, Firstly, and most importantly I am sorry for your loss. I would go back to the bank with the death certificate and ask them to step in. Remind them firmly but politely that there is no limit for DD claims   Please let us know how you get on.
    • My wife is the named person to his bank account with him having Dementia being his daughter (I say named person she still is but he recently passed away and the deputyship application has now being stopped by the solicitor as it's no longer needed) We've only just got the Death Certificate so the bank will be the next step informing them. She went to the bank and explained the situation but even being his named person the bank said she didn't have the power to stop DD without any legal documents (virgin money) was the bank. She could have copies of bank statements that was about it.
    • I see you said you tried to stop the DD but it seems that didn't work. May I please ask why that didn't work? You should be asking your bank to cancel the DD and I don't see why they would have objected, hopefully you can clarify this. I agree that you should be making a claim here against your bank and ask them for a DD refund. There is no timeframes for this.
    • JK: Yeah That's correct. We left rent payment coming out of his bank account from January 2023 - August 2023 until we could find somewhere to sort out his belongings which was fine. I tried to give notice a few times from August 2023 asking for advice from Sanctuary housing how we went about this explaining his condition and that he was in a Nursing home from December 2022. I explained we don't have any legal powers to his account like POT but were in the process of going for Deputyship and that I was the named person to act on his behalf to speak with Santuary housing. I said we could provide details of his condition and proof he was now in a nursing home with date he moved in. This went ignored despite repeated attempts to contact them until a housing manager contacted us end of February 2024 and notice was finally accepted with his tenancy coming to an end March 22 2024. Although they have continued to take rental payments for the flat despite someone else living in it from the 1st April. I wasn't aware payments were still being taken till I checked his May banks statements. I had asked them to back date rental payments to August 2023 when I gave notice rather than just giving notice in March 2024 but they've ignored that bit. I don't see why they shouldn't give it back they've taken money they shouldn't have. Thanks DX, I wasn't aware we could do that for that length of time. I'll ask my wife to check with the bank this week
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Would service from mobile phone provider be covered


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Hi all just a quick one, would the service or lack of it be covered by the sale or goods and services act ?

 

I'm not totally sure, but i need to know as i'm complaing to my phone company as recently while abroad i made 15 calls to a friend all which were disconected for whatever reason after 2-5 seconds - and i have been chaged 15 time over for 1 minute calls at £1.50 per minute.

 

I just want to know if i can basically put that the service is not up expected quality/fit for purpose it was supplied for.

 

Paul

Me

HSBC: DPASAR 08/08 - Standard Reply XX/08 - First statments 21/08

Capital One: DPASAR 08/08 - Standard Reply XX/08 - First Statements XX/08

MBNA: DPASAR 08/08 - Standard Reply XX/08 - First Statements XX/08

G.E Money (BurtonCard): DPASAR 09/08 - No Reply

Citi Bank: DPASAR 08/08 - Requested more personal info 10/08 - Sent 10/08

RBoS: DPASAR 07/08 - Standard Reply XX/08

HSBC (Credit Card): DPASAR XX/08

 

Partner

Argos: DPASAR 10/08 - Screen Prints XX/08 - Prelim 17/08

New Look: DPASAR 09/08 - No Reply

Abbey Nat: DPASAR 10/08 - Requested more personal info - Sent XX/08

 

Mom

Barclay Card: DPASAR 17/08 -

Capital One: DPASAR 18/08 -

L.P.F: DPASAR 18/08 -

Lloyds TSB: DPASAR 17/08 -

Monument: DPASAR 17/08 -

Sainsbury's Credit Card: DPASAR 17/08 -

 

Partners Mom

Studio: Prelim

Allders: Prelim

 

Partners Sis

NatWest: DPASAR 22/08

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Okay cheers for the response, the only thing is the whole set up while i was abroad was very suspicious - almost a deliberate money making [problem]. i Also had loads of unknown calls - at all times of day including 4 in the morning ! All were diverted to my voice mail - at £1.50 charge !

 

Hmmm!

 

Paul

Me

HSBC: DPASAR 08/08 - Standard Reply XX/08 - First statments 21/08

Capital One: DPASAR 08/08 - Standard Reply XX/08 - First Statements XX/08

MBNA: DPASAR 08/08 - Standard Reply XX/08 - First Statements XX/08

G.E Money (BurtonCard): DPASAR 09/08 - No Reply

Citi Bank: DPASAR 08/08 - Requested more personal info 10/08 - Sent 10/08

RBoS: DPASAR 07/08 - Standard Reply XX/08

HSBC (Credit Card): DPASAR XX/08

 

Partner

Argos: DPASAR 10/08 - Screen Prints XX/08 - Prelim 17/08

New Look: DPASAR 09/08 - No Reply

Abbey Nat: DPASAR 10/08 - Requested more personal info - Sent XX/08

 

Mom

Barclay Card: DPASAR 17/08 -

Capital One: DPASAR 18/08 -

L.P.F: DPASAR 18/08 -

Lloyds TSB: DPASAR 17/08 -

Monument: DPASAR 17/08 -

Sainsbury's Credit Card: DPASAR 17/08 -

 

Partners Mom

Studio: Prelim

Allders: Prelim

 

Partners Sis

NatWest: DPASAR 22/08

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