Change of address letter

[covbob]

Hi there Caggers,

 

I'm having problems trying to get Capital One to recognise that I've moved house. So far I've written to them twice (sent recorded each time of course):

 

1. A letter stating that I've moved house and that I'd like to sort out some overdue payments with them. I printed, not signed, my name at the bottom. Their response was that they needed proof in the form of e.g. a BT bill.

 

2. Another letter to them, including a BT bill, and once again printed, not signed. Their response is that I have to write the letter again and this time sign it or they won't recognise it.

 

I really don't fancy messing about with these guys any more, and I certainly don't fancy giving them any more copies of my signature. Are they really within their rights to refuse to honour my letters unless I sign them?

[covbob]

In addition to the above, it'd be good to know exactly how much I owe Capital One and also how much of the total is enforceable. Any ideas on how I could proceed to get the details I'd need to check this?

[covbob]

Bump. Any ideas, anyone?

[maroondevo52]

Hi,

 

Send Cap1 a Subject Access Request, this will let you know the score regards payments made ect, It'll also let you know how much they have added in charges which you can claim back.

 

http://www.consumerforums.com/resources/templates-library/86-debt-collectors/576-subject-access-request-debt-a-dca

 

Regards.

 

Scott.

[citizenB]

You shouldnt send them a bill that will give them more information than is necessary.

 

Have they replied to you at your new address ??, then send them a copy of that

 

You can either use signguard which is an antitamper strip.

 

http://www.consumeractiongroup.co.uk/forum/announcement.php?f=84&a=162

 

or you can do a row of crosses or lines and sign over that to ensure they are unable to lift your signature.