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    • The address is only a paper address with no actual manned staff address. Police have rang me this morning and taken some more information including the details of the driver who they say they will contact and interview.  They are also putting in a formal request to Shiply to get the couriers driving license and biometric information held on file. IF anyone else has been in the same position with this particular courier, please please let me know and we can perhaps go down the strength in numbers route xx
    • Heres a point, while we wait for @theoldrouge to condemn rather than promote and support right wing bigots spouting genuine and clear monstrous antisemitic rhetoric ... Isn't it actually specifically unlawful to promote violence against politicians on top of laws to criminalise such things? ... As is reported happening in these closed facebook groups run by Tory staff and where a Tory police minister and the Tory London mayor candidate are members and post?   .. or do the Tories (seemingly like tor) only promote laws for protecting the hate spouting hard right ?   "“Some of these (Tory facebook groups) posts constitute the most appalling racism and I would urge the Conservative Party to swiftly distance itself from these hate-filled groups and urgently investigate what role any Conservative politicians and officials have played within them. “Susan Hall and the Tory MPs who have belonged to these groups need to come out and explain why – and to denounce the content they have tacitly endorsed by their membership.” "Reporters found widespread racism and Islamophobia as well as conspiracy theories and celebrations of criminal damage on the pages, including sharing the white supremacist slogan and antisemitic videos. " "Unearthed found that 46 out of the 82 admins have clear links to the Tory Party, including a recent digital campaign manager for the party and a conservative activist. Conservative councillor for Haywards Heath, Rachel Cromie, is an admin on all the groups. "     Also interesting that Facebook groups opposing 20mph speed limit in Wales are being run by English Tories   Conservative-run anti-Ulez Facebook groups hosted racist and Islamophobic posts - Unearthed UNEARTHED.GREENPEACE.ORG Tory staff running Facebook groups described as 'cesspits of vile racism' WWW.THENATIONAL.SCOT TORY staff and activists are running Facebook pages which are riddled with white supremacist slogans and Islamophobic attacks... Conservative-run anti-ULEZ Facebook groups are rife with racist and violent posts   Conservative-run anti-ULEZ Facebook groups are rife with racist and violent posts - London Post LONDON-POST.CO.UK A coordinated network of 36 Facebook groups opposing London’s ultra-low emission zone (ULEZ), run by Conservative councillors and...  
    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Halifax Overdraft - Changes to Accounts £1 a day


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Thank you freedom_ trail, that worries me even more as my pitiful savings are in the Halifax I also have a Halifax1 credit card. I am thinking of paying off the overdraft and just putting enough money in to cover my direct debits and keeping the rest under my mattress!! or if there is anything left Premium Bonds At 65 I feel that I have been kicked in the teeth I have been a Halifax customer for over 40 years and NOW Halifax are putting the boot in. They arranged this overdraft I didn't ask for it. Ok I agreed to it but on the terms at the time I could manage ,now it is impossible.They even lost me all my money on my free shares. Now it means that my family will get lumbered with my funeral costs instead of me being able to cover them myself. I get the impression that if you have plenty of money the banks will look after you if you don't TOUGH T...Y

 

Please, don't let this worry you cupcake65. Firstly, the right to offset is not often used lightly; however, it is always better to be prepared for what can happen. All you have to do is move your savings to a safer place - take care of your assets first.

 

Secondly, you could try applying to the bank for financial hardship and then see if they might freeze your overdraft interest and simply allow you to pay in an agreed amount till the point that it is closed down.

 

Also, have you tired entitledto.co.uk - it is a website that will calculate for you all of your benefit entitlement - it might just be that you are missing out on a particular benefit that might ease your financial circumstances and reduce your dependency on debt.

 

When it comes to paying off your overdraft with your savings, this all depends on what potentially will cause you must difficulty - a lack of savings or an outstanding overdraft.

 

On one side, savings can be useful for unforseen expenditure - everyone needs a cushion. On the other side, an overdraft that you default on can cause you a lot of grief with collections etc, etc but is not the end of the world.

 

With regards to being kicked in the teeth by Halifax, you are not alone - there are millions of us out there. At one point in time, people knew their bank managers personally - now the relationship between bank and customer has been reduced to defaults and law suits.

 

In summary, don't worry just take the right action. Get your benefits paid in to an account that does not have any burrowing (and that is seperate from the Halifax). Transfer your savings to somewhere safer. Check if you can get any more government assistance. Workout how much of the overdraft you can afford to pay down each month and write to the Halifax and tell hem - if you consider yourself to be in financial hardship - tell them so and explain that you cannot afford their new charges and then go from there.

 

There are a lot of people to help on the forum so you will never be without assistance.

 

Regards,

 

TFT

09/07/09 :)Business Studies BA(Hons) 2:1:)

 

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Hi everyone, please go to the Dowing Street petition web site were I have started a petition to the government. I am awaiting the approval but the its short link is halifaxcharges and the title is As 43.4%

Shareholders in Lloyds Banking Group should the government

allow Halifax's new Overdraft charges

Details below:

 

We the undersigned petition the Prime Minister to As 43.4%

Shareholders in Lloyds Banking Group should the government

allow Halifax's new Overdraft charges

 

Halifax has recently informed customer that they will be

charging a flat 'fee' for the use of authorised overdrafts.

This equates to £1 per day the customer is using an overdraft

below £2500 and £2 over £2500. This is a move by the bank to

unfairly charge people who are in financially weaker situations

and as such the Government should step in to stop the bank

undertaking this change due to come into effect on the 6th

December. The interest breaks down as such:

 

£0.01 Overdraft: 3,650,000% £100 Overdraft: 365% £100

Overdraft: 73% £500 Overdraft: 36.5%

 

This is clearly very high rates of interest and most people

with overdrafts between £1 and a £1000 will see a minimum of

double the previous charges.

 

Halifax literature claims this is a fairer way for customers to

understand charges; it appears to be a move by the bank to make

excessive profits from the less fortunate who live within

overdrafts or are not able to clear thier overdraft, such as

post graduates, the unemployed, the less wealthy. The

Government must take action.

 

Lets take some positive action.

 

Many thanks,

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Hello everyone I am new to this site but had to join after seeing everyone else in the same boat! I got the letter from Halifax too. It seems ridiculously unfair but then I guess thats just banks! I have a £500 overdraft on a current account with Halifax which is usually round about its limit and have been paying around £6 a month interest obviously now this is going to be more like £30 arggghh! Also I'm a student and have an interest free student account with them with a bigger overdraft, does anyone know if that will be affected as well?

 

Sigsoldboy I will sign your petition but I couldnt find it, it might just be me being a bit thick! lol

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Sorry I may have jumped the gun on issuing the thread....wanted to get it up as soon as possible.

 

I'm waiting for the Petition to come up, I submitted it at 1pm (ish) so depends how long they take to approve it. I'll keep checking but its great people want to sign it.

 

I've also written to my MP on WriteToThem - Email or fax your Councillor, MP, MEP, MSP or Welsh, NI, London Assembly Member for free

I've used that before and had a response.

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"Tell Halifax in writing that you do not accept those new T&Cs and will no longer be using the account, but can not afford to pay off your o/d before closing it, and ask that they keep on running it under current T&Cs whilst you pay it off, the way credit cards have been doing."

 

I can't see any reason why we can't do this, I know bank account are not the same as credit cards; but it seems to me this is a fundamental change to the contract they are making.

 

Furthermore I simply don't think they should be allowed to get away with it. It sounds great we're no longer charging interest, but effectively they ARE charging a much higher rate of interest.

 

I spotted one line in the booklet saying you may be charge more, I would wager the majority of people who use thier overdraft will pay more. If some kind of boycott can be organized that's the only way they will have a re-think.

 

With reference to savings even without these charges you would be better off paying off the OD. Most overdraft rates these days are punishing and savings rates a derisory.

 

Depends on your individual circumstances of course but as a general principle it is correct.

The views I express here are mere speculation based on my experience. I am not qualified nor insured to give legal advice and any action you take will be at your own risk.

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Just read the T&C's again and if you do put a £1000 pound into the account a month they will pay not pay you any interest. So basically they take you money for free.

 

I do so they give me £5.00 in return. So that could be a positive.

 

I just checked my statement and last month I paid -0.38 p in bank charges, Interest on paying in minus interest on paying out.

 

On average im 7-8 days in my overdraft facility at the end of a month and never more than £100, so this will now be a negative -£3 or an extra £36 pounds a year in charges, compared to my prior £4.56.

 

Halifax are going to spin this, they now give £5 in interest, and only charge £5 a day for unarranged overdrafts, so if you do go over you no longer get the £35 fee but instead £5 a day, so as long as you are not over your overdraft for more then 7 days, this should be cheaper.

 

It seems to me they are balancing the books in preperation for the court ruling on charges, just more inventive ways of ensuring the gravy train continues.

 

If you have money however, this probable will not affect you at all.

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I have received this letter today and, for one am just grateful to them for making 'it easy for you to calculate what your overdraught will cost you each month'. Its 'simple and easy to understand' - absolutely right it is - 'we're stealing money from you' is - i think what they mean. This is an outrageous tax on the poor - the same people they were extorting with their unarranged overdraught fees - there is no way they would try to pull a charging stunt like this on their rich, in-credit, customers - they know that they would be off like a shot! People stuck in their overdrafts are easy fodder for those greedy [insert]. I agree with previous suggestions that this is a preemptive and spiteful move in afvance of rulings on the immoral unarranged bank charges they once raised. Let's get together and tell them what we think - I'm with signing any petition and making as much noise as possible. :-x

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I've just had this letter.

 

We told them last night we were looking to move all our accounts mortgage etc to another lender. To be honest, the person on the other end of the line couldn't care less. We've been with them 10 years plus.

 

 

That's what I find really strange. I feel like they're telling me my custom is worth nothing.

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That's what I find really strange. I feel like they're telling me my custom is worth nothing.

 

Spot on !!! they don't give a jot.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Erm wasn't there something said sometime ago about not making changes to the detriment of customer whilst the case was on going. I believe Lloyds and RBs are open to the same charge.

The views I express here are mere speculation based on my experience. I am not qualified nor insured to give legal advice and any action you take will be at your own risk.

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THANKS bookwork from me too

 

i too have had the letter - so if i cannot clear the overdraft then it will mean more charges at the end of the month

 

look forward to any letters i too can use

 

huge thanks angel x

Im happy to help with support and my own thoughts, but if I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action.:)

 

my new motto is,,,",Taking back control of your life and home - such peace is priceless"

 

This is all due to truecall device , have a serious peek at this you will be thankful like I am x laters angel :D

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I am at my wits end now with all of this!! I am angry, upset, worried.

 

I am CONSTANTLY in my overdraft, bar one or two days after payday until my dd's come out. I ran my overdraft up moving house and with my new cost of living I cant claw my way back out! Every now and then il go over by £5 or so (mostly because my online banking tells me I am in credit when this is not the case!) but in that instance I can say well right ok I went over thats the one off charge I have to pay! Now I am being charged as much even if I dont go over my overdraft.

 

So I will be charged £30 a month. I simply cannot afford it!! I cant move banks because i cant afford to pay it off, I would rather get a loan to pay it off and pay them £30 a month!!! I know its one debt to another but at least there will be an end to it.

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I am at my wits end now with all of this!! I am angry, upset, worried.

 

I am CONSTANTLY in my overdraft, bar one or two days after payday until my dd's come out. I ran my overdraft up moving house and with my new cost of living I cant claw my way back out! Every now and then il go over by £5 or so (mostly because my online banking tells me I am in credit when this is not the case!) but in that instance I can say well right ok I went over thats the one off charge I have to pay! Now I am being charged as much even if I dont go over my overdraft.

 

So I will be charged £30 a month. I simply cannot afford it!! I cant move banks because i cant afford to pay it off, I would rather get a loan to pay it off and pay them £30 a month!!! I know its one debt to another but at least there will be an end to it.

 

Me too. Exactly the same position, except I am a at-home carer for my mum. I am going to write to them to see if they will do a "poverty" assesment and thus let me pay it off by instalments. I, like you, am totally sick to death of these greedy bastards.

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I wonder how many customers they will lose to this? Reading other posts it seems they dont really care - at the end of the day they will most probably make more than enough money off those like us who cant move to compensate for those who can.

 

SO SO angry!!!

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I Think the b......s have been very clever - I am sure something is in the air with the test case etc. - they have now got this new charges thing - ie the £1 per or the £5 per day - if they have to refund all the charges then all anyone can do to avoid these new charges is to use their refund to clear the overdrafts - Halifax get their money back!!!!!

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Please don't panic!

 

For those of you who are now feeling you've been trapped, please read this:

 

http://www.consumeractiongroup.co.uk/forum/getting-out-debt/73030-taking-back-control-your.html

 

It is NOT the end of the world. If we can't get Halifax to listen, then follow the advice on that post, change banks and treat them with the same contempt with which they have treated you. PLEASE do NOT take another loan to pay them off, that may be exactly what they are hoping for. :mad:

 

Worse case scenario, you will pay them off at £1, £5 a month. So what? What have they ever done for you? If they keep on lobbying the £1 a day, so what? Keep track and reclaim it all, I am pretty sure that it is as clear-cut an unfair term as I have ever seen AND it is not covered by the FSA waiver, so you should be able to take it to court. Either way, it is simply a non-essential debt.

 

DON'T let them grind you down. I have a £200 o/d with them and I am going to get hit squarely on the head with their new structure, unless the money fairy comes and visits and the beatch seems to have lost my address. :razz: As far as I am concerned, they can add £1 a day until the cows come home, it is just them inflating an artificial debt I don't actually owe them. I didn't agree to these terms, I am telling them I am not agreeing to these terms, let see if they DARE ask a judge to hold me to them! :mad:

 

Chin up, peeps, they have tried to break us before and failed. You are thankfully not tied up to them so don't behave as if you were! ;-)

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Absolutely fantastic Bookworm. :) You have certainly made my day, not only with the template, but also with your great words of encouragement. It was just what I needed to put my brain back in gear and think positively instead of them assholes breaking my spirit.

Like the "beatch" comment. PMSL:lol:.

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I wonder how many customers they will lose to this? Reading other posts it seems they dont really care - at the end of the day they will most probably make more than enough money off those like us who cant move to compensate for those who can.

 

SO SO angry!!!

 

As is often the case, those who aren't trapped are unlikely to move because this wont affect them - people seldom have o/d's if they don't require them. In any case, you are just as likely to be screwed by Halifax as much as any other bank.

 

What a nice way to repay the tax paying public for the bailout that saved the bank. Thanks Halifax, means alot!!!

09/07/09 :)Business Studies BA(Hons) 2:1:)

 

eCar Insurance overpayment - £325

Settled in full - 15/09/08

NatWest Student A/C bank charges - £260

Settled under hardship scheme - 08/06/09

Natwest Business A/C bank charges - £60

Settled in full as GOGW - 20/04/09

Santander Consumer Finance late payment fees - £60

Part settled for £48 - 01/03/08

Peugeot Finance late payment fees - £50

Settled in full before county court hearing - 01/09/09

Peugeot Finance overpayment of £247

Settled in full - 01/12/08

Valley Leisure - complaint about collections agent

£160 part refund of gym membership in compensation - 01/02/09

HFC Bank - complaint about payment deducted from my account on wrong date

GOGW £10 - 01/05/09

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Hello Bookworm,

 

Out of interest, what is your opinion on the legality of these new charging structures? Surely we cannot go with Test case take 2 - although stranger things have happened. I agree with your earlier post, it certainly seems to be an unfair term.

 

TFT

09/07/09 :)Business Studies BA(Hons) 2:1:)

 

eCar Insurance overpayment - £325

Settled in full - 15/09/08

NatWest Student A/C bank charges - £260

Settled under hardship scheme - 08/06/09

Natwest Business A/C bank charges - £60

Settled in full as GOGW - 20/04/09

Santander Consumer Finance late payment fees - £60

Part settled for £48 - 01/03/08

Peugeot Finance late payment fees - £50

Settled in full before county court hearing - 01/09/09

Peugeot Finance overpayment of £247

Settled in full - 01/12/08

Valley Leisure - complaint about collections agent

£160 part refund of gym membership in compensation - 01/02/09

HFC Bank - complaint about payment deducted from my account on wrong date

GOGW £10 - 01/05/09

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