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Mobileshop - Cashback claim refusal


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Unbelieveably, they are actually coughing up!! Yesterday I had 2 emails from mobileshop saying that they would be paying the 2 outstanding claims into my account within seven days (£120). It would appear that threatening them is the only way to get your money, so that's what I'll be doing with all the rest of my claims.

To anone else who is struggling, don't give up. When I phoned Consumer Direct, they said to write to them saying that I was 'holding them in breach of contract', as they had not fulfilled there part of the terms and conditions, and also that I 'wanted to hear from them within 14 days', they they 'had 7 days to pay the money into my account' or 'I would be seeking further advice'. Don't give up and good luck everyone.

 

So did you get it into your account? it's seven days.

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