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    • Is the letter headed Letter of Claim/before Claim or similar? If not, it sounds like more of the threatogram chain. If you're not sure, post up an anonymised copy of the letter and we'll check. HB
    • So guess what, we have received a final demand letter for £100. It states if payment is not made by 11/06 they will have no option but to forward the case to their litigation dept with a view to commence County Court Proceedings. So just wondering if anyone has any advice. Do we ignore this? or do we need to take action? Thanks 
    • hi dx, thanks for helping just re-reading everything this morning and I must have missed this one from uncle in his thread "What you should not do, is not contact the Banks and simply default on payments. "  are you in disagreement with this based on your last sentence?
    • Thanks for the reply and clarification, that might just explain why in my case contact has pretty much ceased. Though with such companies it doesn't mean they won't ever threaten to return to court as a tool to force one's hand if they feel they are not self informed on their chances etc.  But concerning how last year they tried to use the CCJ to get a charging order and the court granted an intirum order on our mortgage using the CCJ that would have been a good 2-3 months beyond the 6 years, should the court not have checked the age of the CCJ in the first case or would they always grant an interim order simply off the back of a CCJ being produced without even checking the age of it?.  Had I not defended that action at the time they may well have got a default using a CCJ older than 6 years which could be a concern going forwards. At the time when I contacted the court to question the paperwork for a final order application the clerk suggested people don't get informed when companies apply for interim charging orders, they are automatic if a claimant has a CCJ and people only get contacted once a date for a final order application goes through. kind of begs the question if such companies can continue a seemingly backdoor method to attempt default action if un-defended if the initial application doesn't need to check the age of a CCJ?.
    • Hello!  Wondering if someone can help with this.  I suspect not but worth a go.  I appreciate the "contract is with the seller" line, which is what Evri has fed me but wanted to see if someone with experience in these things could suggest anything else I could do here.  I appreciate there are many topics about lost parcels - My parcels weren't lost, until the driver walked up to my door with them and then decided to make them lost/stolen... I'll summarise what has happened.  Wednesday of last week - Evri delivery driver stole / walked off with 3 of my parcels.  -  Arrived outside my properly, took photos (3 separate photos as its 3 separate deliveries) of the tops of the parcels (pointlessly zoomed in on just the labels, couldn't see anything else, other than a small piece of the pavement and a little weed, which doubly confirms it was outside my door as I can see the same plant), marked the order as delivered and walked off with them.  He's marked on the Evri GPS marked that he was outside.   -  3 different deliveries, from the same company (same boxes etc.), but 3 separate tracking numbers. -  Went through the Evri bot which opened a case on each tracking number.  I then phoned them and left a voicemail explaining what had happened. -  24 hours later had a canned response asking me if the packages had turned up and to check around etc..  I responded explaining again what happened and that they've definitely been taken. -  4 days later,  this morning, I get a response telling me to ask the merchant to refund me. I've responded to this message with a long email, repeating what I said, that I believe the driver has stolen these packages and that he took those suspicious top down shots of the packages, marked them as delivered without ringing or knocking etc.  I've said that I expect them to investigate further, but I gather they won't. In my several messages to them initially and later, I told them I don't care about a refund and wanted the parcels.  They contain some sentimental stuff, nothing of high monetary value, hence me going to this trouble.  I only paid £25 for the contents. I did contact the merchant when this first happened and they asked me to wait a few days.  They ended up refunding me despite me asking them not to and that I wanted them to escalate it with Evri because this appears to be a case of theft.  They didn't seem bothered - Refunded me and told me to go back to Evri and escalate it with them? So - Is there any way to compel Evri to conduct a proper investigation with this driver?  Search for my parcels? I have quite a lot of deliveries handled by Evri (not out of choice) - They used to have a fantastic chap and I rarely had any issues.  He has been replaced by a new guy and I believe the route is handled by this same guy who I believe has taken my packages.  Naturally, I fear this is going to happen again in the future if no investigation occurs. Appreciate any assistance - Thanks for reading. Al.  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Can my emplyer expect me to work outside my paid hours unpaid ?


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I work in retail and my employer is expecting all staff to be in work 10 minutes before the paid shift starts and then remain for as long as it takes, unpaid, after the shift has finished. In this time the employee is expected to count tills, mop floors etc. however many of the staff are starting to feel exploited.

 

I can fully expect a member of staff to be in the premises in good time for his/her shift but is it wrong for them to be expected to work for free when they are paid by the hour?

 

Also, if a member of staff refused to work this extra could the employer put them on a disciplinary even though it is outside of their contracted and paid hours ?

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The angle to look at here is if any employee is paid at the minimum wage then that person may well have cause to raise a grievance.

 

What does the Terms & Conitions of Employment state if anything about this issue?

 

Beau

Please note: I am not a lawyer and as such any advice I give is purely from a laymans point of view;-)

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Hi Morrie,

No employer can make you work unpaid ,if they took any action you would have a case to go to industrial tribunal.I would advise you and your fellows to join a trade union ,not to sure which one but USDAW comes to mind.If an employer takes action against you ,like for instance if you join a union or disiplinary action for asserting your persieved rights ,ie refusing to work unpaid a tribunal will find in your favour,and award compensation.You really do need to join a union ,if you dont want to involve your fellow workers fine do it yourself.Keep a record of everything in writing as to what is happening.If I can be of further help dont hessitate to ask.

Wobbly

Living in the wild windy west of Ireland

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Agree with Wobbly above on this one. Although I am a union rep myself I am bound to say join a union but it does give you cover for employment.

 

Unite

USDAW

GMB

 

all come to mind to join have a look on some of their websites.

 

An employer can't make you work for free. They can as you agree expect you into work in good time to start your shift but isn't reasonable asking you to work before and after the shift with no pay.

 

ACAS & Citizens Advice will be able to help here as well.

 

Regards

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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Unfortunately this happens much too often in "shop work".

I know quite a few who do approx ten or fifteen minutes after work for cleaning or removing packaging etc.

Please note that although my advice is offered, you should consult your legal representative before taking ANY action.

 

 

have a nice day !!

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Well, unfortunately, unless it says in your contract that you will be paid for overtime, then your employer is not legally required to pay. The working time regulations, also, do not say you have to be paid for overtime.

 

If you do work overtime then your average hourly rate must still not fall below minimum wage so it is very important that you check the pay given against the hours worked, it must not be below £5.73 an hour if you are 22 years or over and £4.77 an hour if you are between the ages of 18 and 22.

 

For information, you cannot sign away the right to national minimum wage in a contract either.

 

I would not work for anyone who takes advantage of present financial problems and would rather be on JSA or bum off family (or even be down some back alley sniffing glue and drinking meths), than work for nothing to make someone else rich. There are a lot taking advantage of peoples fear of being unemployed, but I would rather be that than be a slave.

Edited by Conniff
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