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    • Indians, traditionally known as avid savers, are now stashing away less money and borrowing more.View the full article
    • the claimant in their WS can refer to whatever previous CC judgements they like, as we do in our WS's, but CC judgements do not set a legal precedence. however, they do often refer to judgements like Bevis, those cases do created a precedence as they were court of appeal rulings. as for if the defendant, prior to the raising of a claim, dobbed themselves in as the driver in writing during any appeal to the PPC, i don't think we've seen one case whereby the claimant referred to such in their WS.. ?? but they certainly typically include said appeal letters in their exhibits. i certainly dont think it's a good idea to 'remind' them of such at the defence stage, even if the defendant did admit such in a written appeal. i would further go as far to say, that could be even more damaging to the whole case than a judge admonishing a defendant for not appealing to the PPC in the 1st place. it sort of blows the defendant out the water before the judge reads anything else. dx  
    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
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natwest charges refused


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i have three charges places on my account, two from when i changed DD dates and completely forgot, the third was an error from specsavers, so im hoping to claim it back from them.

 

I explained the situation to Natwest and sent in my budget summary, proof of what i paid out and explained that i was a single parent and showed them my benefit proof. this clearly showed that there was nothing to spare.

 

they took the money out of my account leaving it in a minus - the three charges of £38 each. i was due to have some money paid into the account from someone that owed it to me, i called the bank and explained the situation to them, they assured me that as a one off, whilst my case was being decided, i could draw out the money that was paid in and not the left over amount by the time the three charges came out. So of course i believed them and didnt make alternative arrangements for the money.

 

This turned out to be a lie and i lost over £100 from the three £38 charges. Ive complained about being mislead by the bank - no reply.

 

Since then ive had a letter to say that they are not willing to refund the charges as they are seen as fair and as it was my fault, its irrelevant of my situation, so ive lost all that money.

 

is this really the end of the line?

 

thanks.

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No it is not the end of line. Keep fighting and they will give in. The banks do and will do anything either in writing and verabally to put you off. If you show weakness once they will never listen to you.

Fight for your right if they did not or do not care wheather your child have enough money for his food or not so why should you.

Let all us consumers join and keep fighting in a corrupt system where a common person gets prison or CCJS for a tenner and corrupt bankers get pension in millions after Ruining their own institution and the same banks pay them bounties.

Where is British justice and democracy. Sometimes feel like living in Cuba Iraq Or Afghansitan ( a law less state )

Keep fighting do not give in Threat them legal Actions and these coward morons will give in.

Hussy

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I think you need a letter demanding a refund of the charges and which mentions UTCCR 1999.

 

There is a good sample letter you can adapt on the Bank Templates link :-

The Consumer Forums - Bank charges templates (consumer)

 

Look for #Article 3 - Letter Preliminary approach for payment.

 

Then, if you don't get a satisfactory response you might consider #Article 4 - Letter before Action - Bank charges

 

With regards to Article 3, you may need to edit out some things in red e.g. if you have not been issued with a Default Notice then leave that para out.

 

I suggest, have a look, if you're are not sure then come back - with a prototype letter and post it up for comments (remove your ID, address and account no)

Please note that the right to reproduce any part of any post I make on this forum is restricted under copyright law and litigation privilege

 

Please see the following copyright statement

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yes i did. i copied a letter that was here and there was a space for me to put why i wanted the charges refunded now so i explained about being a single parent, showed them proof of my benefit money, rent, water rates, budget summary etc. this all tallied up and there was zero left over as disposable income.

 

they still refused the charges saying that the charges were seen as fair due to me missing the DD dates.

 

so what is my next step now? £126 is a hell of a lot of money for me, and although this wasnt my benefit money it came from, it was still my money that was paid into the account that someone had owed me from a job i did months ago, that didnt affect my benefits because it was below the £20 a week allowance, just paid in bulk cos there had been a mistake with it.

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yes i did. i copied a letter that was here and there was a space for me to put why i wanted the charges refunded now so i explained about being a single parent, showed them proof of my benefit money, rent, water rates, budget summary etc. this all tallied up and there was zero left over as disposable income.

 

they still refused the charges saying that the charges were seen as fair due to me missing the DD dates.

 

so what is my next step now? £126 is a hell of a lot of money for me, and although this wasnt my benefit money it came from, it was still my money that was paid into the account that someone had owed me from a job i did months ago, that didnt affect my benefits because it was below the £20 a week allowance, just paid in bulk cos there had been a mistake with it.

 

If there wasn't arrears on priority debts then they wouldn't have offered a refund and for £114 or £126 it is below what could be considered hardship.

I think the issue I would have is about the specific advice itself because the banks charges is one issue and access to the money was a different issue, however, as I have joined this discussion way too late to be able to help with the amount paid in, the argument is futile now.

Did you write to the branch of Customer Services Response Unit in Edinburgh?

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Hi Laura

 

Yourbank has a valid point but I am not sure wehather you can take it to Financial Ombudsman?

I have read Natwest agreement and they say If we can not solve it then you can take it to Ombudsman but Please (lol) dispute with us first.

I would give them Ombudsman threat with Extra interest and penalties.

Hussy

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Hi Laura

 

Yourbank has a valid point but I am not sure wehather you can take it to Financial Ombudsman?

I have read Natwest agreement and they say If we can not solve it then you can take it to Ombudsman but Please (lol) dispute with us first.

I would give them Ombudsman threat with Extra interest and penalties.

NOOOOOOOO!. on what grounds is the case going to the FOS?

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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right i see, so you mean because i do not have any other debts apart from one that i pay £10 monthly on , they wouldnt have considered a refund?

 

i have complained about the advice i was given, still no reply. that went to an address that i was given by branch, cant remember it now though.

 

the address on the letter about the bank charges being refused is borehamwood, customer relations department.

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sorry i dont really understand what Ombudsman is, im guessing the next stage?

i think i am going to have to admit defeat arent i? even though i have no disposable income, it looks like because it is my mistake they took their chance with the money paid in and thats it it seems.

il definitely learn by this expensive lesson.

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but wouldnt it of been dealt by them then? surely only one department can deal with them? if mines been refused then is it worth my going through a different address?

Depends on the wording really. If the response you had made reference to the OFT test case then its all fine and dandy as your claim has been registered.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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yeah if mentioned that as i got the letter from here and that was in it and then also a space for me to put about being on benefits etc, but the claim was rejected and told that the charges were seen as fair.

 

heard nothing back though about the complaint i made about being told the incorrect info about the money paid into the account - read the first posting

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yeah if mentioned that as i got the letter from here and that was in it and then also a space for me to put about being on benefits etc, but the claim was rejected and told that the charges were seen as fair.

 

heard nothing back though about the complaint i made about being told the incorrect info about the money paid into the account - read the first posting

I think had I been you I would have added what the money was for and the consequences of not being able to use the money plus when you weren't able to take the money, the cost and inconvenience of that misinformation.

 

Bank charges for me is one issue

Being deprived of money that you legitimately earned and was to be used to, for example, feed yourself, is another matter.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Hi Laura

 

Ombudsman is an independent body which deals with financial disputes free of charge.

 

This happens to me every month I have barclay account they call it premier account and kept charging me £25 as a fee per month on top of thatthey still keep charging me overdrawn fees and failed direct debits.

They would not pay £20 to a direct debit Charge me £35 as soon as my wage Comes in.

This routine is been going for years now I earn 250 a week and pay 100 to 200 in fees to bank plus failed payment credit card people charge me £12.

I made a top up of £5 on my phone through debit card it went through I was overdrawn but it still went through... surprise surprise

barclay charged me overdrawn fee £35 next day , A £5 top up cost me £100 as when barclays deducted charges My mortgage debit failed they charge me £50 and as the accont was overdrawn 3 days letter Capital pne Payment bounced They Charge £12.

The Moral of the story is that these banks do operate on unfair policies their bosses get pension in Millions and staff gets bonus expenses and other incentives, where do these money come from?

It is all wrong unfair and dishonest someone like myself yourself dont pay £10 gets dreagged to the courts and these bankers have ruined the economy and are being paid in pension in millions and still being called SIR>

we all need to get togather to fight injustice.

Hussy

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ok so in short - do i have anywhere to go from here on is this it, they have looked into, decided it was my fault and took the money and thats it?

 

the complaint about being told i could access the money is one issue, but heard nothing on that yet so maybe i should chase it

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Please please please come up to date with what is going on. SSAA 1992 does not cover benefits going into a bank account. Steven4064 has a whole thread dedicated to this.

  • Haha 1

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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no i dont in to that account.

 

so am i right in saying that on this occasion they are well within their rights to take the three charges and i cannot get them refunded as my circumstances arent hardship enough?

 

does anyone know what is to happen with regards to the complaint about being told the incorrect information on the telephone about having access to my money?

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