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    • I'm at work now but promise to look in later. Can you confirm how you paid the first invoice?  It wasn't your fault if the signal was so poor and there was no alternative way to pay.  There must be a chance of reversing the charge with your bank.  There are no guarantees but Kev  https://find-and-update.company-information.service.gov.uk/company/09766749/officers  has never had the backbone to do court so far.  Not even in one case,  
    • OK  so you may not have outed yourself if you said "we". No matter either way you paid. Snotty letter I am surprised that they were so quick off the mark threatening Court. They usually take months to go that far. No doubt that as you paid the first one they decided to strike quickly and scare you into paying. Dear Chuckleheads  aka Alliance,  I am replying to your LOCs You may have caught me the first time but that is  the end. What a nasty organisation you are. You do realise that you now have now no reason to continue to pursue me after reading my appeal since you know that my car was not cloned. Any further pursuit will end up with a complaint to the ICO that you are breaching my GDPR.  Please confirm that you have removed my details from your records. ------------------------------------------------------------------------------------------------------------------------------------------------------------ I haven't gone for a snotty letter this time as they know that you paid for your car in another car park. So using a shot across their bows .  If it doesn't deter them and they send in the debt collectors or the Court you will then be able to get more money back from them for  breachi.ng your data protection than they will get should they win in Court-and they have no chance of that as you have paid. So go in with guns blazing and they might see sense.  Although never underestimate how stupid they are. Or greedy.
    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
    • They are absolute chuckleheads. You paid but because you entered a different car park site also belonging to them they are pursuing you despite them knowing what you had done. It would be very obvious to everyone, including Alliance that your car could not have been in two places at the same time. Thank you for posting the PCN so quickly making it a pity that you appealed since there are so many things wrong with it that you as keeper are not liable to pay the charge. They rarely accept appeals since that would mean they lose money but they have virtually no chance of beating you in Court. Very unlikely that they will take you to Court given the circumstances. Just in case you didn't out yourself as the driver could you please post up your appeal.
    • Jasowter I hope that common sense prevails with Iceland and the whole matter can be successfully ended. I would perhaps not have used a spell checker just to prove the dyslexia 🙂 though it may have made it more difficult to read. I noticed that you haven't uploaded the original PCN .Might not be necessary if the nes from Iceland is good. Otherwise perhaps you could get your son to do it by following the upload instructions so that we can appeal again with the extra ammunition provided by the PCN. Most of them rarely manage to get the wording right which means that you as the keeper are not liable to pay the charge-only the driver is and they do not know the name and address of the driver. So that would put you both in the clear if the PCN is non compliant.
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Egg Money CCA received - is it enforceable please


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Apologies for second CCA post today but I also received a response from Egg with my Egg Money CCA. They included 32 pages of computer screen printout of 'Legal information you need to be aware of' but I have only included the first page of these as an example.

 

Could I please have any comment as to whether you think it is enforceable?

 

Many thanks

Egg Money CCA.pdf

Edited by cadwallader
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If that is as good as it gets, it is illegible and they must send you a legible copy of the agreement. The las says it should be read " easily" and it would be a defence in court that you cannot read it.

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Thanks for the comment & link pipster.

 

The agreement does not contain the default charges - these are contained within the separate 32 page print out of Conditions.

 

It refers to a Approved Limit but does not state what that limit is.

 

Is there anything else I have missed?

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  • 9 months later...

After much DCAing, including latest with Fredrickson, have now got my first ever letter from Bryan Carter!

 

sxd9n4.jpg

 

What's the best response (account terminated last year on a faulty DN and as above, CCA unenforceable:

 

A. bemused letter

B. Tell him termination was rescission, which I have accepted, and that the CCA is unenforceable, or

C. Something different?

 

Thanks

 

Cadwallader

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I go for the jugular and tell them the agreement was rescinded an why then leave them to stew. Watch Carter for trying to raise court action using a different address. Keep an eye on your credit reports to see if anything is entered.

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  • 3 months later...

Just reviewing where I stand with this one. Below is the DN I received. Dates seem OK, even for 2nd class, but I am not sure about the demand for 2 payments - arrears & over-the-limit.

 

If I paid the arrears then the account would have been back within the limit. If I paid the over-the-limit amount then surely the arrears would be reduced by a similar amount? Aren't they collecting the same money twice?

 

23ro3r8.jpg

 

9rnaf4.jpg

 

keyatc.jpg

 

Any comment appreciated

Thanks

Cadwallader

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I think what they meant was the arrears was the amount due up to the limit and then there was an amount over the limit. However, you can challenge this DN on the fact that the amount given to remedy the breach is not "clear and easily understood" as it must be to comply with the Consumer Agreements (Enforcement, Default and Termination Notices) Regulations 1983. Also, the sum of what you must pay must be given in the section telling you what must be paid to remedy the breach so it is clear and easily understood. In my view this DN is invalid because they have confused you with the amounts saying what you must pay and have failed to give you the sum of the amounts in the required section. These are not de minimus matters. A DN must be exactly as laid down in the regulations.

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Thanks Pinky

 

I will check the sums this evening but I think that they were demanding an amount to reduce the balance to the card limit and then demanding arrears of the outstanding payments (and not taking into account the over-the-limit payment) i.e. they are asking for the actual arrears plus an amount on top.

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The arrears amount on the DN equates to the first outstanding payment less 2 token payments. There is a second monthly payment outstanding at that point but it is more than they are asking as an over-the-limit payment, so doesn't make sense to me.

 

They did terminate shortly after the date given in the DN - when the account was in dispute because of non-compliance with s78 request.

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Then if the agreement was terminated, it was terminated on the back of a faulty DN, which is unlawful rescission and all they can ask for is the arrears, if they ever find out what the arrears are.:)

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