Hi all I'm new and just have 2 questions

[paulminize]

Hi all i'm new to this forum, i had heard about the claiming back of bank charges some time ago, but to be honest i thought it sounded to good to be true, but now i have revisited the site it seems to be very much alive and kicking, so i am going to try and give it ago.

 

I have 2 questions -

 

1, My filing is rubbish - i know i can request information held about me by banks and credit cards but will this stretch back for the 6 year period ?

 

2, I have several accounts that i have since paid off and closed, i do'nt have the account numbers so how can i request the information - how can i get my old account number and will they still be holding records if my account was closed 4 years ago

 

Any help on this matter would be greatly appreciated.

 

Thanks all

 

Paul

[dave]

Have a good read of the FAQs - they should answer your questions.

[mutzi]

1. Yes they are required to keep this information for 6 years and you are entitled to all of it.

 

2. It would be best to try and find those account numbers. They might be on direct debit forms, expired cards, any loose statements etc. If you can't you can still try giving all the details you can, name, dob, NI number, changes of address etc. They might try and use the lack of account number as an excuse to not comply but just keep at them. As with #1 they are required to hold them information, closed account or not, for 6 years.

 

Good luck