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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I have a CC with Halifax and accepted UR following an invalid DN and termination. I've since had several months of being pestered by Robinson Way so last week wrote to them explaining the UR. Today I received this:

We refer to your recent query & comment. In view of your query, we have today removed your account from our files, and returned your case to our Client who will, if appropriate, deal directly with you in the future.

 

Our client has been made aware of the reason why your account is being closed and returned to them.

My first DN victory, even if only a modest one!

 

I had exactly the same, and 2 weeks later the demands began again - from a new DCA!

 

LA

;)

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Did the judge say why s87 was not relevant in your case?

 

And has the contract been terminated? Eg, is the OC claiming arrears or the full balance? The judge's comments about issuing further DNs suggests that he's under the impression that the contract is still live.

 

LA

;)

 

Full Balance.

 

'It does not matter, the claimant never terminated until 3 monthes later, you did not pay anything in that time, where as you had plenty of time to pay you did not. Therefore S87 is not relevant'.

Argued until Judge got angry.

 

Truth is this was always going to be the outcome, Judge kept saying 'this can't be right!'. Nice young man from top firm of barristers was silent.

" I hope you have some point of law that will counter this, Mr ******** so we can put this to bed"

Enter , argued that the Judge was wrong to ignore statute law and Swaine was a higher court.

He was swooning over and taking advice from counsel, I do not know if this was a father 'wish he was my son' thing, or of a sexual nature, but I did incurr in some nasty, nasty visions. aaaaaaarrrggggghhhhhhh

 

oh well, sh*t happens

nobody's dead.

 

good luck

Edited by enslaved
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Hi Guys

 

Could I please haev your thoughts on this DN?

 

EC Mint dnrec 240610 pictures by cupcake62 - Photobucket

 

It doesn't have a date to pay by just says within 17 days starting the day after the date of this notice and it was sent by some other means then royal mail (not sure what the postmark is) I have scanned the envelope too.

 

Also they are not asking for all the missing payment (I have missed the last 3 months) They are just asking for the amount that is above my credit limit?!

 

Thank you

 

Cupcake

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Hi Guys

 

Could I please haev your thoughts on this DN?

 

EC Mint dnrec 240610 pictures by cupcake62 - Photobucket

 

It doesn't have a date to pay by just says within 17 days starting the day after the date of this notice and it was sent by some other means then royal mail (not sure what the postmark is) I have scanned the envelope too.

 

Also they are not asking for all the missing payment (I have missed the last 3 months) They are just asking for the amount that is above my credit limit?!

 

Thank you

 

Cupcake

 

Is the overlimit amount caused by the arrears? If it isn't and the arrears are a separate amount, you may receive a second DN (for the arrears).

 

The current DN is just for the overlimit.

 

Does your contract state that being overlimit is a breach? Frettful38 is right in that the provision breached should be identified, but if there isn't one then how are you supposed to comply?

 

But you also need to be a bit careful, because a judge may say that you could have remedied the breach by paying an amount less than the arrears. Given the way that the courts seem to be working at the moment it might be sensible to give this some serious thought.

 

LA

;)

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...I can't see anything in my CCA about overlimit being a breach.

 

Cupcake

 

It's almost certain there will be...I've seen such a term in every one of mine!

Here are links to my other threads... Please take a look and offer any help you can. Thanks...

 

1. Legal Action - Cabot Financial (Goldfish Account) ***WON***

http://www.consumeractiongroup.co.uk/forum/showthread.php?252630-Urgent-Help-Required-With-Disclosure-***WON***&highlight=

 

2. Legal Action - Set aside application - Marlins/Phoenix

http://www.consumeractiongroup.co.uk/forum/showthread.php?265002-Set-aside-of-judgement-(acceptance)-help-needed&highlight=

 

3. Legal Action - Set Aside Default Judgement -Santander (B & Q Store Card)

http://www.consumeractiongroup.co.uk/forum/showthread.php?261340-Urgent-Help-required-drafting-defence-for-set-aside-application&highlight

 

You can make a donation here:

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Cupcake

 

17th June was a Thursday, so it is deemed received by you on Monday 21st June. Your 14 days count from Tuesday 22nd, making July 6th the date for breach to be remedied. They are one day short 18th plus 17 days equals July 5th.

 

Alan

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Cupcake

 

17th June was a Thursday, so it is deemed received by you on Monday 21st June. Your 14 days count from Tuesday 22nd, making July 6th the date for breach to be remedied. They are one day short 18th plus 17 days equals July 5th.

 

Alan

 

No, I think you have made a mistake... You are correct that it would be deemed served on 21st, so 22nd is the first day of the 14 making the date to remedy 5th July. 18th plus 17 is also 5th July.

 

It says "within 17 days" rather than specifying a date as it should, it has been argued that this makes it invalid, however, this sort of defect has been ignored by some judges I understand from others on here...

Here are links to my other threads... Please take a look and offer any help you can. Thanks...

 

1. Legal Action - Cabot Financial (Goldfish Account) ***WON***

http://www.consumeractiongroup.co.uk/forum/showthread.php?252630-Urgent-Help-Required-With-Disclosure-***WON***&highlight=

 

2. Legal Action - Set aside application - Marlins/Phoenix

http://www.consumeractiongroup.co.uk/forum/showthread.php?265002-Set-aside-of-judgement-(acceptance)-help-needed&highlight=

 

3. Legal Action - Set Aside Default Judgement -Santander (B & Q Store Card)

http://www.consumeractiongroup.co.uk/forum/showthread.php?261340-Urgent-Help-required-drafting-defence-for-set-aside-application&highlight

 

You can make a donation here:

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I only just noticed the point about it not being sent by royal mail. If they can't prove first class mail (and you have the envelope that certainly suggests some other method) then the time for delivery is deemed to be 4 days, (Saturdays and Sundays aren't counted in this) so, that will make it invalid by two days...:)

Edited by colin21958

Here are links to my other threads... Please take a look and offer any help you can. Thanks...

 

1. Legal Action - Cabot Financial (Goldfish Account) ***WON***

http://www.consumeractiongroup.co.uk/forum/showthread.php?252630-Urgent-Help-Required-With-Disclosure-***WON***&highlight=

 

2. Legal Action - Set aside application - Marlins/Phoenix

http://www.consumeractiongroup.co.uk/forum/showthread.php?265002-Set-aside-of-judgement-(acceptance)-help-needed&highlight=

 

3. Legal Action - Set Aside Default Judgement -Santander (B & Q Store Card)

http://www.consumeractiongroup.co.uk/forum/showthread.php?261340-Urgent-Help-required-drafting-defence-for-set-aside-application&highlight

 

You can make a donation here:

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IMO

 

Posted second class,deemed served on 23rd June.

 

14 days to rectify would be 7th July.

 

Their '17 days' --4th July--if accepted by a misinformed Judge would still be 3 days short.

 

Arrears would probably be incorrect as they would include the 'late fees' for the missed payments.

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Colin

 

There are only 30 days in June.

 

Alan

 

Yes Alan, I only counted 30...

Here are links to my other threads... Please take a look and offer any help you can. Thanks...

 

1. Legal Action - Cabot Financial (Goldfish Account) ***WON***

http://www.consumeractiongroup.co.uk/forum/showthread.php?252630-Urgent-Help-Required-With-Disclosure-***WON***&highlight=

 

2. Legal Action - Set aside application - Marlins/Phoenix

http://www.consumeractiongroup.co.uk/forum/showthread.php?265002-Set-aside-of-judgement-(acceptance)-help-needed&highlight=

 

3. Legal Action - Set Aside Default Judgement -Santander (B & Q Store Card)

http://www.consumeractiongroup.co.uk/forum/showthread.php?261340-Urgent-Help-required-drafting-defence-for-set-aside-application&highlight

 

You can make a donation here:

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IMO

 

Posted second class,deemed served on 23rd June.

 

14 days to rectify would be 7th July.

 

Their '17 days' --4th July--if accepted by a misinformed Judge would still be 3 days short.

 

Arrears would probably be incorrect as they would include the 'late fees' for the missed payments.

 

Agreed, except 18th plus 17 makes it 5th July, so 2 days short, as I have already said... (its 17 days FROM 18th), so 19th is the first day, etc.

Here are links to my other threads... Please take a look and offer any help you can. Thanks...

 

1. Legal Action - Cabot Financial (Goldfish Account) ***WON***

http://www.consumeractiongroup.co.uk/forum/showthread.php?252630-Urgent-Help-Required-With-Disclosure-***WON***&highlight=

 

2. Legal Action - Set aside application - Marlins/Phoenix

http://www.consumeractiongroup.co.uk/forum/showthread.php?265002-Set-aside-of-judgement-(acceptance)-help-needed&highlight=

 

3. Legal Action - Set Aside Default Judgement -Santander (B & Q Store Card)

http://www.consumeractiongroup.co.uk/forum/showthread.php?261340-Urgent-Help-required-drafting-defence-for-set-aside-application&highlight

 

You can make a donation here:

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Thanks Colin

 

So we are sure it is short but not sure that is enough to make it invalid?

 

Cupcake

 

Yes, it is 2 days short and therefore invalid, as long as the method of postage is not regarded as Royal Mail 1st Class, otherwise it's valid...

Here are links to my other threads... Please take a look and offer any help you can. Thanks...

 

1. Legal Action - Cabot Financial (Goldfish Account) ***WON***

http://www.consumeractiongroup.co.uk/forum/showthread.php?252630-Urgent-Help-Required-With-Disclosure-***WON***&highlight=

 

2. Legal Action - Set aside application - Marlins/Phoenix

http://www.consumeractiongroup.co.uk/forum/showthread.php?265002-Set-aside-of-judgement-(acceptance)-help-needed&highlight=

 

3. Legal Action - Set Aside Default Judgement -Santander (B & Q Store Card)

http://www.consumeractiongroup.co.uk/forum/showthread.php?261340-Urgent-Help-required-drafting-defence-for-set-aside-application&highlight

 

You can make a donation here:

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Ooops!--missed the ''within 17 days starting the day after the date of this notice''

 

The big 'S' on the envelope would never be accepted as RM 1st Class Mail

 

Agreed..

Here are links to my other threads... Please take a look and offer any help you can. Thanks...

 

1. Legal Action - Cabot Financial (Goldfish Account) ***WON***

http://www.consumeractiongroup.co.uk/forum/showthread.php?252630-Urgent-Help-Required-With-Disclosure-***WON***&highlight=

 

2. Legal Action - Set aside application - Marlins/Phoenix

http://www.consumeractiongroup.co.uk/forum/showthread.php?265002-Set-aside-of-judgement-(acceptance)-help-needed&highlight=

 

3. Legal Action - Set Aside Default Judgement -Santander (B & Q Store Card)

http://www.consumeractiongroup.co.uk/forum/showthread.php?261340-Urgent-Help-required-drafting-defence-for-set-aside-application&highlight

 

You can make a donation here:

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I think it should be 14 days from the 4th working day after issue.

 

So service on 23rd June. Then 14 clear days gives us 7th July. Which is 20 days after the issue date (as middenmess has said!).

 

I would write to them and ask what provision has been breached. If you do nothing then an awkward judge may say that the error in time made no difference! That seems to be what's happening in county courts at the moment.

 

If you send your letter recorded, then at least you have something to wave at the judge if you get nowhere with the OC.

 

LA

;)

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Thanks

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