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    • My understanding is that they won't provide the name to me whether the investigation is Live or Closed, & I have no legal rep as I didn't have P.I. Cover on my policy, & am intending to claim using OIC.org.uk, but remain completely stuck as they 100% cannot open a claim on the portal without both the Reg. No. & Name of the other driver.  
    • thanks again ftmdave, your words are verey encouraging and i do appreciate them. i have taken about 2 hours to think of a letter to write to the ceo...i will paste it below...also how would i address a ceo? do i just put his name? or put dear sir? do you think its ok?  i would appreciate feedback/input from anybody if anything needs to be added/taken away, removed if incorrect etc. i am writing it on behalf of my friend..she is the named driver  - im the one with the blue badge and owner of the car - just for clarification. thanks in adavance to everyone.       My friend and I are both disabled and have been a victim of disability discrimination on the part of your agents.   I have been incorrectly 'charged' by your agent 'excel parking' for overstaying in your car park, but there was no overstay. The letter I recieved said the duration of stay was 15 minutes but there is a 10 minute grace period and also 5 minutes consideration time, hence there was no duration of stay of 15 minutes.   I would like to take this oppertunity to clarify what happend at your Gravesend store. We are struggling finacially due to the 'cost of living crisis' and not being able to work because we are both disabled, we was attracted to your store for the 10 items for £10 offer. I suffer dyslexia and depression and my friend who I take shopping has a mobility disability. We went to buy some shopping at your Gravesend branch of Iceland on 28th of December 2023, we entered your car park, tried to read and understand the parking signs and realised we had to pay for parking. We then realised we didnt have any change for the parking machine so went back to look for coins in the car and when we couldnt find any we left. As my friend has mobility issues it takes some time for me to help him out of the car, as you probably understand this takes more time than it would a normal able bodied person. As I suffer dyslexia I am sure you'll agree that it took me more time than a normal person to read and understand the large amount of information at the pay & display machine. After this, it took more time than an able bodied person to leave the car park especially as I have to help my friend on his crutches etc get back into the car due to his mobility disability. All this took us 15 minutes.   I was the driver of my friends car and he has a blue badge. He then received a 'notice to keeper' for a 'failure to purchase a parking tariff'. On the letter it asked to name the driver if you wasnt the driver at the time, so as he wasnt the driver he named me. I appealed the charge and told them we are disabled and explained the situation as above. The appeal was denied, and even more so was totally ignored regarding our disabilities and that we take longer than an able bodied person to access the car and read the signs and understand them. As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us. I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge.     After being discriminated by your agent my friend decided to contact 'iceland customer care team' on my behalf and again explained the situation and also sent photos of his disabled blue badge and proof of disability. He asked the care team to cancel the charge as ultimately its Iceland's land/property and you have the power over excel parking to cancel it. Again we was met with no mention or consideration for our disability and no direct response regarding the cancellation, all we was told was to contact excel parking. He has replied over 20 times to try to get the 'care team' to understand and cancel this but its pointless as we are just ignored every time. I believe that Ignoring our disability is discrimination which is why I am now contacting you.     I have noticed on your website that you are 'acting' to ease the 'cost of living crisis' : https://about.iceland.co.uk/2022/04/05/iceland-acts-to-ease-the-cost-of-living-crisis/   If you really are commited to helping people in this time of crisis ..and especially two struggling disabled people, can you please cancel this charge as it will only cause more damage to our mental health if you do not.  
    • I've also been in touch via the online portal to the Police's GDPR team, to request the name of the other Driver. Got this response:   Dear Mr. ---------   Our Ref: ----------   Thank you for your request which has been forwarded to the Data Protection Team for consideration.   The data you are requesting is third party, we would not give this information directly to you.   Your solicitor or legal team acting on our behalf would approach us directly with your signed (wet) consent allowing us to consider the request further.   I note the investigation is showing as ‘live’ at this time, we would not considered sharing data for suggested injury until the investigation has been closed.   If you wish to pursue a claim once the investigation has been closed please signpost your legal team to [email protected]   Kind regards   ----------------- Data Protection Assistant    
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    • Hi everyone, Apologies for bringing up the same topic regarding these individuals. I wish I had found this forum earlier, as I've seen very similar cases. However, I need your help in figuring out what to do next because we've involved our partners/resellers. I work as an IT Manager in a company outside of the UK. We acquired a license from a certified reseller (along with a support agreement) and also obtained training sessions from them. The issue arose when we needed to register two people for the training sessions, so we used an external laptop for the second user to keep up with the sessions for only a month. During this period, the laptop was solely used for the training sessions. After two weeks, my boss forwarded an email to me from Ms Vinces, stating that we are using illicit software from SolidWorks. Since this has never happened to me or anyone we know, I went into panic mode and had a meeting with her. During the meeting, we explained that we were using an external laptop solely for the training sessions and that the laptop had not been used within the company since her email. She informed us that for such cases, there are demos and special licenses (though our reseller did not mention these types of licenses when we made our initial purchase). She then mentioned that we had utilized products worth approximately €25k and presented us with two options: either pay the agreed value or acquire SolidWorks products. We expressed that the cost was too high, and our business couldn't support such expenses. I assured her that we would discuss the matter with the company board and get back to her. After the meeting, we contacted the company reseller from whom we purchased the license, explained the situation, and mentioned the use of an external laptop. They said they would speak to Maria and help mediate the situation. We hoped to significantly reduce the cost, perhaps to that of a 1-year professional license. Unfortunately, we were mistaken. The reseller mediated a value €2k less than what Maria had suggested (essentially, we would need to acquire two professional lifetime licenses and two years of support for a total of €23k). This amount is still beyond our means, but they insisted that the price was non-negotiable and wouldn't be reduced any further. The entire situation feels odd because she never provided us with addresses or other evidence (which I should have requested), and she's pressuring us to resolve the matter by the end of the month, with payment to be made through the reseller. This makes me feel as though the reseller is taking advantage of the situation to profit from it. Currently, we're trying to buy some time. We plan to meet with the reseller next week but are uncertain about how to proceed with them or whether we should respond to the mediator.
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Invalid Default Notices


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Have you kept any other envelopes from them? If not, ensure you KEEP any further ones - to see if they ALWAYS use 1st class or not (unlikely - as most of these are now sent by UKMail or TNT - both of which count as 2nd class).

 

BD

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Can someone please advise

In the Brandon case did the judge say something along the lines of as the creditor didnt take action or terminate within the dodgy dn dates he was going to allow the invalid DN to stand?

 

Did he mention anything about when a creditor actually terminates within the dodgy dn period too,

 

Ie if a creditor only gave 9 days to rectify the breach,(under the new 14 day regs) and then terminated on the 10th day

is that a different matter altogether?

 

DB x

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the judge ruled that if the DN was invalid then the creditor had NOT terminated the agreement ....on the basis that the CCa clearly states that he may not do so until he has first served a valid DN

 

I am unsure as to whether the effect of an unlawful repudiation was argued properly in this case (it seems not)- in any event it now stands ruled that the Creditor can have as many goes as he likes to get the DN right..........or simply use another clause in the agreement to terminate

 

stinks to high heaven- but it has made it so that no barristers are now prepared to accept a no win win fee case on the dodgy DN or the carey /Mcguffick issues

 

It also seems that the creditor can in fact wait to deliver an easily legiible copy of the agreement until the day of the hearing and get away with not previously providing it to the defendant

 

in which case it seems to me that at the moment the only answer would be to wait until you get to court and then argue that if the creditor is claiming he never terminated the agreement because the DN was wrong..........then his claim is not correct since he is claiming payment of sums not yet due therefore the proceedings must be adjourned until such time as the creditor complies with s87/8

 

a battle won rather than the war- but at the moment it looks to me like the judiciary have been in cohorts with the creditors to close the loopholes- and in so doing unofficially re writing the CCA

 

i have a feeling the govt might also be "implicit" in this cosy relationship

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DD

 

Good to hear from you again. I see the "logic" that the TN can't be valid if the DN was dodgy - but what I don't understand is why such a TN on the back of a dodgy DN can't be treated like an "offer to terminate" by the creditor - which the debtor accepts - and then agrees to pay what is lawfully due at that point - i.e. arrears less damages.

 

What about all the case law stuff about being bound by what you have signed? If the creditor said he wanted to terminate - and the debtor agrees - then surely neither should still be bound by the agreement?

 

Finally - do you know if the Brandon case is being appealed?

 

BD

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I suppose you could always sway the creditor after they have issued a dodgy DN then ATTEMPTED Termination. Their actions after ATTEMPTED Termination are actually on a live account it seems so every letter asking for the full amount, call demanding the full amount or claim for the full amount is clearly against their T&C in most cases and an act of parliament. So I would consider you have a right to damages at the very least.

 

The CCA was to protect the consumer against nasty money lenders and loan sharks if the creditor wants to behave in that manner that's their look out.

 

My T&C clearly states that they will only demand the full amount after taking steps for my protection under law. In addition it also states that any transfer of rights and duties will not affect any of my rights under the agreement. I'm sorry but if they break their own T&C they have broken the contract/agreement we both signed. Under common law I have a right to damages, does this negate the full balance who knows.

 

Just my take on the whole subject.

 

Pumpytums

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Pumpy

 

I think your logic is impeccable - but sadly I realised a long timeago that common sense and The Law are rarely good bedfellows! :???:

 

As DD surmises it seems that the "powers that be" are now ranged against the hapless consumer and in support of the establishment, with every new verdict seeming to chip away further at our rights. :-(

 

I do hope the Glasgow Sheriff Court will soon redress the balance to some extent regarding unfair/illegal bank charges.

 

BD

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Dicky i was in court yesterday it got adjourned but the judge did say on the point of a invalid default notice that he was of the opinion that they can issue another DN as it was adjourned before any arguments he also says that i would have to show him why they cant . he took this view on the skeleton argument.

 

i know the standard argument on this something solid to show the judge would help.

 

going out now back in 2 hours

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With respect to everyone, anyone who knows anything about the creation of money and the dirty, murderous history behind it over the years since 1694 will know that....

 

CENTRAL BANKS CONTROL GOVERNMENT

 

What we need is a rebellion to change the law.

 

Please, look at this video taken in the House of Commons 3 weeks ago....

 

http://www.positivemoney.org.uk/2010/09/douglas-carswell-

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Dicky i was in court yesterday it got adjourned but the judge did say on the point of a invalid default notice that he was of the opinion that they can issue another DN as it was adjourned before any arguments he also says that i would have to show him why they cant . he took this view on the skeleton argument.

 

i know the standard argument on this something solid to show the judge would help.

 

going out now back in 2 hours

 

you can only revert to wilson and others and develop the arguments yourself and hope for the best i am afraid-

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I can't remember but it will come to me there was a cagger on here that won his court case for quite a large sum on the back of a faulty DN. I will try and see where I read this thread. It had some very good info in there.

 

I think the name began with W but how many W's are there?

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Just to add a wrinkle for peoples consideration. Most of the DCA’s purchase books of debt under Fast Flow Agreements. These agreements will normally stipulate that an account must fall within a certain category in order to be assigned to the DCA such as in default and immediate payment can be requested. Most Deeds of Assignemnt make reference to the Fast Flow Agreement and the terms in it. If, for example, the original claimant had served a faulty default notice and consequently sums were not immediately payable then I would suggest that it could be argued that the account fell outside the terms of the agreement and no assignment, whether equitable or legal, could have taken place. Anyone have any thoughts?

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but surely that would be a matter between the parties- ie the buyer could sue on the grounds that he had been sold defective goods

 

if the buyer was prepared to accept a few bad apples in the bunch what grounds would the debtor have to get the assignment annulled?

 

what would be the point?

 

the matter would have to be defended against one or the other presumably

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Yes but if the DCA is taking you to court in their own name claming to have absolute asignment this could assist in proving that they only have, at most, equitable assignment and therefore cannot sue in their own name even if they have fully complied with the requirements of the Law of Property Act

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Ahhhhhhh found it, the cagger was worsteve

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?265513-Faulty-Default-Notice&highlight=

 

I knew I was not just a pretty face LOL!!!!!!

 

I think that worsteves case is still on going

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?247688-Default-Notices-and-Court-dates...Please-Help/page17

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Yes, DD - I do know, but, come what may, the message must get out if it does not, then nothing will change... that's why I have put up several 'rants' that have mostly been ignored.... an awful lot of good people are spending energy and money on bringing the extent of the [problem] to the attention of the people.... one must have hope for the future or what is the point.... I have a 27 year old son still at home (my zip broke one night when I was not so old - can't keep a good man down :madgrin: ) who has recently been conned out of £30,000 by a large franchise and I have 5 grandchildren, the last one is at 6th form now - second year. Not only that, but the bank which helped finance my son as a post grad admitted after he lost his company after just 10 months.. that they could have told him it would not work - BUT WERE NOT ALLOWED TO.

 

What d'you think about that??? - a very well known bank too.

 

I'm ranting again , all well intentioned - apologies everyone.

 

charlie

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Yes but if the DCA is taking you to court in their own name claming to have absolute asignment this could assist in proving that they only have, at most, equitable assignment and therefore cannot sue in their own name even if they have fully complied with the requirements of the Law of Property Act

 

Equitable Assignment, could there be an argument that a DCA can only claim arrears due as anything else is NOT YET DUE for payment?

After all, a FAULTY terminated agreement could only claim arrears or am I having one of my senior moments???

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Hi Frettful, the description of the solicitors M.O. is printed at the bottom of your DN. Also, there are two named individuals printed there too.

 

Bill.

 

Well let's take their word for it then.

 

Not regulated by the SRA, not listed by the Law Society. One name is a BSc, the other is an LL.B. That doesn't make them solicitors. The guy might have a BSc in home economics.

 

I would suggest that at best they are paralegals and nothing more.

 

Frettful has received threats from this "practice"; why not confirm that they are lawfully empowered to make them?

 

LA

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Equitable Assignment, could there be an argument that a DCA can only claim arrears due as anything else is NOT YET DUE for payment?

After all, a FAULTY terminated agreement could only claim arrears or am I having one of my senior moments???

 

Under Equitable Assignment a DCA can claim nothing in their own name. Any court action would have to be taken at the very least by the original creditor and the DCA.

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DD

 

Good to hear from you again. I see the "logic" that the TN can't be valid if the DN was dodgy - but what I don't understand is why such a TN on the back of a dodgy DN can't be treated like an "offer to terminate" by the creditor - which the debtor accepts - and then agrees to pay what is lawfully due at that point - i.e. arrears less damages.

 

What about all the case law stuff about being bound by what you have signed? If the creditor said he wanted to terminate - and the debtor agrees - then surely neither should still be bound by the agreement?

 

Finally - do you know if the Brandon case is being appealed?

 

BD

 

Hi

Don’t think this has been properly answered

The Brandon case found that the exact timing of the period to remedy (14)days did not have to be observed. The judge said that since no enforcement action had been taken within the period ,that there was no prejudice to the debtor.

In answer to the earlier question I think that a termination that was served only 10 days after the default would still be considered enforcement and this ruling would not effect it the fauly DN would still prevent enforcement.

The issue of unlawful rescission was not addressed basically because there is no issue never was.

The case was an appeal against a summary judgment, the claimant has to now apply for the right to appeal again this he has and we should here the result in December.

The issue of this case is whether the default period has to be exactly adhered to as stated on the notice before action can continue in court nothing else

During the case common ground comments where made regarding the termination of agreements and the fact that this can be done at any time in the life of the agreement as long as the creditor mentions it in the agreement.

Worth a read.

Peter

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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Hi

IMO there is a fundamental flaw in the argument as I see it. Section 87 says “before the creditor CAN” not the creditor must before he terminates.

It seems to me that if he does not issue a compliant DN he cannot terminate, no matter what letter he sends the agreement will remain active .

He then is free to just issue a corrected notice.

This experience is I must say borne out by personal experience, where a debtor successfully sued a creditor when goods were retrieved following a dodgy default /termination.

The action was for conversion as the default was not compliant so the termination was not valid

Peter

 

Hi

Thought i had ben here before , rememger this? posted it a while ago on here, it was just before i recieved all the abuse for being correct again.

I know not supposed to mention it

What do you want a medal Peter

Nope an appology would be nice but i am not going to get one again

 

Peter

 

Peter

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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just had a thought.

 

lets see what you think ?

 

 

76 Duty to give notice before taking certain action

(1) The creditor or owner is not entitled to enforce a term of a regulated agreement by—

(a) demanding earlier payment of any sum, or

(b) recovering possession of any goods or land, or

© treating any right conferred on the debtor or hirer by the agreement as terminated, restricted or deferred,

except by or after giving the debtor or hirer not less than seven days’ notice of intention to do so.

(2) Subsection (1) applies only where—

(a) a period for the duration of the agreement is specified in the agreement, and

(b) that period has not ended when the creditor or owner does an act mentioned in subsection (1),

except by or after giving the debtor or hirer not less than seven days’ notice of intention to do so.

on the above paragraph it says notice of intention,

so if the creditor says i will terminate in 6 months time on the DN it is irrelevant as the notice that is required is a notice of intention

so effectively you have not received a compliant notice of intention just because they didn't carry out any enforcement until much later is irrelevant.

point i am trying to get at is a DN is a notice of intention not a enforcement notice

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