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    • The "grief tech" firms helping users create talking avatars of their dead relatives.View the full article
    • I do disagree with you regarding one thing - we are not very good with letters or these situations and are slow on the uptake. So far you have stood up to Excel and their threats, immediately given us the information in the sticky, done loads of reading up to educate yourselves, learnt from the mistake of outing the driver so you'll know not to do so in the future, got on to the organ grinder to try to get them to call off their dogs, etc., etc.  Good grief - we wish everyone who came here would do this!!! Most people who get these invoices sadly think they have been fined and if they don't pay a drone from Ukraine will be diverted and will fall on their home (or some such vague grand apocalyptic threat) and they fold and give in.  You haven't.  Well done. Don't worry - you won't be paying a penny.  Although it will take some time to see off this vile company.
    • Spot on!  You learn quickly. Who cares if the case gets sent to debt collectors?  They have no powers.  All the effort you will have to put in will be to open envelopes - and then spend time laughing at their daft "threats".  No stress at all!
    • I did ask them why, but seems they have more spare cash than we do .. ;-( .. I doubt their bank would even support a chargeback after a year has passed. Anyway I've constructed my first DRAFT Snotty Letter .. so here goes ..   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you had added. Shall we raise that related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding the ANPR entry / exit periods compared with actual valid parking periods. Especially with no consideration of the legally allowed grace periods and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the issues with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture more useless ANPR photos. We will of course be requesting “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Legal Counsel on behalf of the Vehicle Keeper.  
    • Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
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Mbna CCA,


Indebt1
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i would be interested in peoples comments because it looks bog standard, i have had one but it's always after a one off payment. every phone seems to be requesting just a quick £20 payment then we can discuss things but i get the feeling next month will be the same one off payment needed. its like they are on commision.

If you feel I have helped please tickle my scales;)

 

 

MBNA - Ongoing

Egg Loan - Ongoing

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that 01244 number is the bully boys who ring (just noticed it) they are a company who ring and bully people to get a one off payment my OH had them and i looked up the number and found lots of complaints about them. not sure if they are part of MBNA or an off shoot but if you ring you will get hassled non stop for 20 quid or so and as far as i know they can't agree to anything. be wary. anybody else got any comments on these characters.

If you feel I have helped please tickle my scales;)

 

 

MBNA - Ongoing

Egg Loan - Ongoing

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Suddenly got the agreement through from MBNA so obviously all a stalling tactic up till today while they search, could any1 advise if this looks like an enforcable agreement?

2mocr60.jpg

Edited by Indebt1
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I think it probably is enforceable (at least by a court). The bit in post #29 contains the prescribed terms and I think is the back of the aplication form in post #28 which has your signature. IN that case, it has the bare minimum required by s127(3) of the CCA 1974 for a court to enforce it.

 

 

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oh crap, not what i wanted to hear. how can i know for certain?

how about if the surname printed on the top has a spelling error and differs from my name printed on the bottom? clutching at straws here.:(

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Their letter post 23 is just to get to you call then pay, then agree to pay more. It's not a genuine offer of settlement.

 

I go along with Steven sorry to say in that post 28/29 are probably going to pass in Court especially if it's a 'i hate debtors' Judge, which lets face it, most of them are like.

 

Again i suspect minor spelling errors would not be seen as fatal to the agreement by a Judge.

 

Sorry i can't be more positive.

:!: -Any advise I give is based purely on my own experience. It should not be solely relied upon as I am NOT a legal expert and any major decisions you make should not be based on my opinion alone -

HFC Bank - Davey vs HFC

Barclays - Monthly payments made

Cahoot - Agreement received, awaiting 2nd agreement after DCA.

MBNA1&2 - Agreements received. (Currently in limbo)

Halifax - Davey vs Halifax/Cabot

MINT - Davey vs Mint

Amex - Davey vs Amex

Cap1 **WON** £1,500 Written Off Davey vs Cap1

 

Never Sign Anything

 

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How can i get them to freeze interest while i try and pay it off?

 

That's a difficult task as i have found out. My first thought would be to try Payplan. Haven't used them myself but heard mostly good things about them. If they can arrange a payment plan for you i would stipulate that you can only consider it if interest and charges are frozen and see if they can sort it on your behalf.

 

What about the unlawful charges aspect? Have you calculated those, reclaimed them etc. That might make a dent in the overall amount.

:!: -Any advise I give is based purely on my own experience. It should not be solely relied upon as I am NOT a legal expert and any major decisions you make should not be based on my opinion alone -

HFC Bank - Davey vs HFC

Barclays - Monthly payments made

Cahoot - Agreement received, awaiting 2nd agreement after DCA.

MBNA1&2 - Agreements received. (Currently in limbo)

Halifax - Davey vs Halifax/Cabot

MINT - Davey vs Mint

Amex - Davey vs Amex

Cap1 **WON** £1,500 Written Off Davey vs Cap1

 

Never Sign Anything

 

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how would you suggest that i do this, via sar? they havent actually called me since sending the docs out i am almost afraid to rock the boat, but i guess i am being a tad naive if i think they are going to leave me alone:).

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No sars.. Payplan are debt management:

 

Debt Management Plans | Debt Advice | Payplan

 

or

 

CCCS - Free Debt Advice from the UK's Leading Debt Charity

 

Yes i have felt like that but they never do go away. At least if you can come to some arrangement you will feel you are getting somewhere and that in itself can take a weight off.

:!: -Any advise I give is based purely on my own experience. It should not be solely relied upon as I am NOT a legal expert and any major decisions you make should not be based on my opinion alone -

HFC Bank - Davey vs HFC

Barclays - Monthly payments made

Cahoot - Agreement received, awaiting 2nd agreement after DCA.

MBNA1&2 - Agreements received. (Currently in limbo)

Halifax - Davey vs Halifax/Cabot

MINT - Davey vs Mint

Amex - Davey vs Amex

Cap1 **WON** £1,500 Written Off Davey vs Cap1

 

Never Sign Anything

 

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Oh i see what you mean.. SAR to tackle the charges aspect. Yes SAr to get all the statements with a view to adding up all the charges they have hit you with.. there's lots of info here on reclaiming charges.

:!: -Any advise I give is based purely on my own experience. It should not be solely relied upon as I am NOT a legal expert and any major decisions you make should not be based on my opinion alone -

HFC Bank - Davey vs HFC

Barclays - Monthly payments made

Cahoot - Agreement received, awaiting 2nd agreement after DCA.

MBNA1&2 - Agreements received. (Currently in limbo)

Halifax - Davey vs Halifax/Cabot

MINT - Davey vs Mint

Amex - Davey vs Amex

Cap1 **WON** £1,500 Written Off Davey vs Cap1

 

Never Sign Anything

 

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  • 4 weeks later...

What about a call explaining that i am in severe financial difficulty, but i hav someone who has agreed to help reduce the debt (mother).

so say i owe 7k.

my offer is freeze the interest and i would offer to repay 5k over 12 months with the rest written of or my other option at this stage is IVA would that be a threat? or a good offer at this moment in time?

do i endanger anything by trying?

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My advice for what it is worth, having had a CCA back from MBNA which would appear to be enforceable would be to stick with the legibility issue ( I note MBNA in their reply state "the copy is not very clear" ) along the lines of the letter below. Persist with this line of attack, do not speak to them on the phone. Eventually you will get an offer of reduced settlement of about 60% off, ignore that and then comes the 65% off. Accept their offer if that is what you want to do at this stage. Probably your best outcome this side of it going to court.

 

MBNA,

PO Box 1004,

Chester Business Park,

Chester,

CH4 9WW

Dear Sir/Madam,

Re Account: xxxx xxxx xxxx xxxx

Reminder for request for copy of alleged credit agreement under Section 78 of the Consumer Credit Act 1974

 

I wrote to you recently requesting a true copy of any alleged signed, executed credit agreement in relation to the above account.

I note your response to this request in your reply dated xxx and received by myself on the xxx. Thus far I have only received what can only be described as poor copies of an alleged agreement in which parts of the larger print and the smaller print are impossible to read.

 

In support of this I draw your attention to the following:

 

The copy of the agreement you have sent does not comply with the requirements regarding "legibility" under the Consumer Credit (Cancellation Notices and Copies of Documents) Regulations 1983, which state:

 

2 Legibility of notices and copy documents and wording of prescribed Forms

 

(1) The lettering in every notice in a Form prescribed by these Regulations and in every copy of an executed agreement, security instrument or other document referred to in the Act and delivered or sent to a debtor, hirer or surety under any provision of the Act shall, apart from any signature, be easily legible and of a colour which is readily distinguishable from the

 

Therefore I would assert that this means that you are currently still in default of my request and whilst your default continues, you are not entitled to enforce any part of this alleged agreement.

 

This includes, but is not limited to, the following:

You may not demand any payment on this alleged account, nor am I obliged to offer any payment to you.

You may not add any further interest or charges to this account.

You may not pass this alleged account to any third party.

You may not register any information in respect of this alleged account with any of the credit reference agencies.

You may not issue a default notice related to this account.

Please also note that to register information with the credit reference agencies, or to issue a default notice, would also be in breach of Section 13.6 of The Banking Code, which stipulates that you can only register such information if the amount owed is not in dispute.

You have a calendar month from receipt of this letter to rectify your default. Therefore, I must receive fully readable copies of the document I have requested by xxx. Failure to meet this deadline will be reported to the relevant authorities. If you do not have any fully legible copy of this signed agreement in relation to this account, please confirm this in writing.

 

I will be making no further payments to this account until this matter is resolved to my satisfaction. It would be a breach of the Administration of Justice Act 1970 for you to continue to take any action against this account whilst this default remains.

 

Please conduct all communication with me regarding this account in writing only.

 

I look forward to your swift response.

 

Yours faithfully,

Indebt1

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  • 2 weeks later...

HI Griffin

thx for that

had a call from them and although i refused to pass security she did ask if i had the cca that they had sent i said i did but i had not recieved a reply to the above therefore untill i do please do not contact.

she insisted on knowing who was advising me if it was a company or a lawyer that she could contact, i refused to be drawn into this conversation and asked that any thing she wants to know must be sent in writing!

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