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    • I absolutely will, I cannot thank you all enough for always being on hand with sound advice. I couldn't have done any of this without you, genuinely.  I cannot afford to donate much right now, so please do not think the amount I have donated is in any way reflective of what I feel is right because it isn't. I don't have a million pounds to donate right now, nor will I ever most probably, but I do promise that when I am back on my feet a bit more, I will donate again x
    • Sorry - Spoke to soon...    So great news!  - They should remove it in 28 days. Hopefully it should be enough to ward off any further issues with account closure etc  What you need to do is keep this letter and use it should any further account be closed from this further point. You can actually challenge it and provide the evidence - Should give the provider course to reconsider. May even beable to take it to your old bank etc     Also ask for confirmation from MCB that they will not be placing another CIFAS marker going forward to cover all bases.    Also one more thing,  - Please consider a donation when you get a chance Glad we could have been some help  
    • There has been a development Submitted the N225 application yesterday.   MCOL now states: A Bar has been put in place?? (Take it that means cannot enforce judgement) A defence has been filed with the court This has all happened on the 34 day, so a day late the defendant's submission.??? Options???   Please note that the defendant can still reply to your claim until the court has processed your request. If the defendant’s reply is late but arrives before or even on the same day as your request, it will have priority.  
    • Will do  I know I still have the debts to tackle but now that marker is off I can breathe and focus on getting a plan in place and being debt free in a few years (with the help from this group of course) 
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hardship claim advice please


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Some good news guys, recieved a letter in the post today to say that Natwest have agreed to refund me my charges... However, te letter they sent me is somewhat confusing...... If anyone understands and could clarify what they mean I would be grateful.....here's what they wrot.....

 

I refer to correspondence in realtion to your financial hardship. Your request has been agreed and confirmed subject to regular token repayments as appropriate. This arrangement can continue, if require, until the result of the OFT and UK Banks court case outcome is known.

Until the result of the charges test case is known we can confrm that no further charges or interes will be applied........

A refund of charges has been agreed, an offer letter be sent from our customer response unit confirming the amount.

....It's the sentence in red which makes no sense to me.....

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Some good news guys, recieved a letter in the post today to say that Natwest have agreed to refund me my charges... However, te letter they sent me is somewhat confusing...... If anyone understands and could clarify what they mean I would be grateful.....here's what they wrot.....

 

I refer to correspondence in realtion to your financial hardship. Your request has been agreed and confirmed subject to regular token repayments as appropriate. This arrangement can continue, if require, until the result of the OFT and UK Banks court case outcome is known.

 

Until the result of the charges test case is known we can confrm that no further charges or interes will be applied........

 

A refund of charges has been agreed, an offer letter be sent from our customer response unit confirming the amount.

 

....It's the sentence in red which makes no sense to me.....

 

Depends on the offer specifically but token payments can be as little as £1 into the account. They have suspended charges and interest until the conclusion of the OFT test case.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Oh god..... do theyt mean they will repay ME in token payments????!!!! I wnt my money back asap!!!

LOL, absolutely not. The token payments made by you to them.

Have they confirmed what the amount on offer is?

 

You may not be aware but the bank does not have to refund 100% of the amount being claimed back under FH

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Does that mean that I cant even challenge the amount that they agree to pay me back?

 

You can ask them but they can still say NO but they should give their reasoning behind the amount. To date, I have only seen one Building Society actually do this (Nationwide) but all banks should give this

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Will wait for them to agree an amount first and then if this needs disputing I will do so, however, based on the amount of hardship I am under I can't see why they would agree an amount less the what they owe me.... Thanks for your advice YourBank...x

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Natwest have agreed to refund all charges applied to my account over the past 3 years (which is how long I have held the account for!!) some interest included in the offer although not a great deal, will be accepting the offer...... Needless to say I have a big smile on my face and I shall be having a celebratory drink this weekend..... donation to CAG to follow, and couldn't have done this wthout you guys....esp u yourbank..God bless you...xx..... Now onto Halifax...!

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Natwest have agreed to refund all charges applied to my account over the past 3 years (which is how long I have held the account for!!) some interest included in the offer although not a great deal, will be accepting the offer...... Needless to say I have a big smile on my face and I shall be having a celebratory drink this weekend..... donation to CAG to follow, and couldn't have done this wthout you guys....esp u yourbank..God bless you...xx..... Now onto Halifax...!

 

A pleasure as always :D

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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