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    • So if I've understood correctly, you had a meeting with a company who employ PPM to manage their car park, but PPM gave you a ticket and the company refuse to get it cancelled.  Eh???!!! You are being somewhat secretive with the details and it would help us to give correct advice if you would be crystal clear about the story.  Who did you have the meeting with?  What is their address?  Why do you think it was them who called in PPM?  Were you informed about the matter of the permit by this company?  Etc.
    • What a disgraceful shirking of responsibility.  Par for the course though I'm afraid with Iceland. You could get nasty and send them a version of the below (you know the local area so change what needs to be changed). Unfortunately the people who are replying are having to comply with the company policy which is being foisted on them - which is not to cancel tickets. But you might as well send the mail and try.   Dear Cissy, thank you for today's mail. Of course you are "able" to cancel the charge, you simply contact Excel and tell them to cancel the charge. I will wait for exactly 24 hours and then contact the local newspaper XXXXX and the local radio station XXXXX about Iceland's disgraceful disability discrimination.  Nothing much happens in Gravesend so I'm sure both will be happy to do a piece which will generate terrible publicity for your store and drive away customers, which is exactly what you deserve. Yours, XXXXX 
    • You are absolutely right to be cautious. It would be helpful if you will be prepared to send me a private message containing details of the outlet and the address et cetera. It might help me to get things more into perspective. So I understand that you had a business selling your husband's photographs. You were unable to continue your direct involvement and so you made an arrangement with a manager who you trusted to carry on the business for you while you were recovering elsewhere in the country. Is this correct? This manager has possession of all the files of your husband's photographs. Is this correct? Do you have any copies of the files? You made a reference to having a Co-op. Does that mean that you are running a Co-op supermarket or groceries outlet? I don't quite understand here. In terms of the possibility of continuing the arrangement with this manager – my own view is that you need to bring the arrangement to an end and I don't see how you could trust them. As far as I can see you are asking about two issues. Making sure that the files in the manager's position are destroyed so that you regain control of the photographs. Obtaining some damages for the loss of revenue. How many photographs do you believe are in his possession? What you estimate is your loss of revenue so far – probably calculated on your average revenue over, say, the five years before you stopped your involvement in the business? You are talking here not only about a breach of contract. You are talking also about breach of copyright and frankly you're also talking about deliberate copyright infringement – which is a criminal offence. Also fraud. Additionally, if you begin the dispute with this person, I would say that they will probably leave immediately. Have you got somebody else to run the business or would that be the moment that the whole thing collapses? If it is the latter, then this is something else that you need to prepare – somebody to take over as seamlessly as possible   Also, do you know the address of this person – and do they own their own home or any other assets?  
    • Just as i thought (from above post) : i just hope this is not the normal customer service that say they cant do anything and that you have to appeal to excel parking 🙄 this is the response my friend has received today - totally ignoring the subject which was: 'victim of disability discrimination on the part of your agents' does anyone have any ideas to reply with please?     Thank you for your response.   I would like to apologise for the error in the previous email; our CEO, Tarsem Dhaliwal had received your email and tasked ourselves in the Executive Resolution Team with looking into this.   We have raised this with our internal property department who have more information on parking charges and any appeals, we can see that you had appealed the PCN with excel which was rejected, you then appealed the PCN with IAS which was also rejected.   Because of this, we would not be able to cancel or refund the charge.    I understand this may not be the outcome you had hoped for, I am sorry for any inconvenience caused.   Kind regards, Cissy
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DCAs can have an address wherever they like, especially when it is a PO Box.

 

The important thing to realise is that FIRE is part of Cabot. That fact is proved by their registered address under the Data Protection Act.

 

They are one and the same, no matter what "front" company they decide to use at any given time.

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so what is the point in passing it to another desk just because they are not getting anywere with me , if they think it will frighten me they are wrong , i wish they would just start court action against me and get it over with , i have have enough false paperwork and lies from them to have a field day in court ( i hope )

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so what is the point in passing it to another desk just because they are not getting anywere with me , if they think it will frighten me they are wrong , i wish they would just start court action against me and get it over with , i have have enough false paperwork and lies from them to have a field day in court ( i hope )

 

They do it because they think another scary name with scare people who dont know better. When i rang them they just wouldnt admit they were the same company, was really funny!

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They do it because they think another scary name with scare people who dont know better. When i rang them they just wouldnt admit they were the same company, was really funny!

 

 

What is rule No.1 ..........................

.....................................................

 

Don't speak to DCAs on the phone!:p

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it can be fun talking to monkeys on the phone just make sure you withhold your number when you call , i still don't see the point in passing account from one desk to another though , normal thinking people would either go for the throat or give up ,

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What is rule No.1 ..........................

.....................................................

 

Don't speak to DCAs on the phone!:p

 

I only do because i love winding up the phone monkeys and know what i am doing. Start of having a conversation then it ends up totally on its head. The phone monkey has to keep pausing as they dont know what to say

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i still don't see the point in passing account from one desk to another though , normal thinking people would either go for the throat or give up ,

 

What gave you the idea that Cabot or any DCA for that matter would employ normal thinking people, or even know how a normal person thinks?:D

 

They are in a league of their own for creative thinking and don't seem to work to any predictable pattern of behaviour regarding when court action is instigated allegedly .

 

The jury is still on out on whether this is actually tactics or due to mass insanity or hysteria on their part- allegedly:lol:

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What is rule No.1 ..........................

.....................................................

 

Don't speak to DCAs on the phone!:p

 

Personally speaking, I think this rule only applies to newbies and people who do

not have that much knowledge or confidence yet. I love speaking to them on the phone because I can turn them inside out.

 

Last time I spoke to Cabot, the first thing the monkey said was he couldn't

discuss the account ("alleged account" I added before he carried on) as I refused to give out any security details...The conversation still went on for 15 minutes though...idiots!!

Just hate every DCA out there

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Under the Information Commissioner's rules, the address that a Limited company uses on the ICO web-site must be their address registered with Companies House, not a contact address. FIRE have published their contact address, not their registered address.

 

I have checked this with the ICO helpdesk.

 

As far as I can see FIRE are therefore in breach of the rules so can be liable for fines etc.

 

I have pointed this out to them but they ignored me and recently (10th Jan) renewed their licence with the same flaw.

 

"Data controller’s address

If you are a limited company you must provide your registered office address and in all other cases you must provide the address of your principal place of business. If there is no place of business (eg for a small local voluntary body), you should provide the address of the official who has completed the form."

 

As a limited company they are not complying and are in breach of the notification rules. They should not be processing your (or my) data.

 

This is their Companies House registered address:

 

FINANCIAL INVESTIGATIONS AND RECOVERIES (EUROPE) LIMITED

UNIT 5 MITCHELL COURT CASTLE MOUND WAY

CENTRAL PARK

RUGBY

WARWICKSHIRE

CV23 0UYPrevious Names: Date of change Previous Name 05/05/2000 GOLDENBRIGHT LIMITED 14/03/2005 KINGS HILL (NO.2) LIMITED

 

Write to the ICO and complain.

 

Then tell FIRE that any data they have dealt with was processed unlawfully so you can't talk to them.

Beaten:

RBS: £4,500

AMEX: £4,200

Barclaycard Visa: £12,100

Barclaycard M/Card: £12,600

(Including the numerous DCAs they have set on me.)

PPI reclaims (into my bank account): £25,000

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recieved another letter from fire big letters MAKE US A REASONABLE OFFER it states as a final attempt to resolve this will consider any sensible full and final offers or any sensible payment plan , are they desperate or is this realy the last letter before court

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i'm personaly hoping to go to to court with them , i have so much naff paperwork from them i could make some free money out of my expenses claim , 2 years writing letters and research plus any other expenses acumulated from now , could be a small fortune , bring it on i will extinguish there fire

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  • 3 weeks later...

right recieved another letter from these morons today , despite sending them the letter telling them they would be trespassing if a colector turned up , they now state immediate payment required or a doorstep collector will call , how now do i respond ?

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right recieved another letter from these morons today , despite sending them the letter telling them they would be trespassing if a colector turned up , they now state immediate payment required or a doorstep collector will call , how now do i respond ?

 

Scary isn't it:cool:

 

If they show up I'll pay your debt.

 

DCA have letter templates when they don't get the reponse they want they just cut & paste your details into the next level up scary letter.

 

its true.

 

Anyway being sensible if anyone does show up tell them to get stuffed and slam door preferable in there face.

 

reading your thread I reckon if they wanted to go for court they would have done so already

We live in an unmoderated country why should the net be any different?

Bring back free speech we miss it!

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i'll hold you to that , the last debt collector that turned up at my house lost his rag with me and as he was walking down the path called me a tosser , lol , its probabley a word he is used to hearing

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