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Barclaycard - charges and constant harassment


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A few weeks ago I notified Mercers that I was placing my Barclaycard account in dispute while I waited for copies of my card statements. I informed them that any further calls on the matter would constitute harassment until the matter was resolved.

 

I received a letter from Barclaycard obviously disputing that Mercers' calls constituted harassment and received a leaflet about the OFT. The calls have continued but I have refused to answer them.

 

I finally received my statements a couple of days ago. My credit limit on the card was £600. The amount Mercers are asking to be repaid is close to £1100. When I went through the statements, I discovered that there was £760 in charges ... plus whatever additional interest was placed on the account because of them. There were several occasions when they did the same as Capital One and applied £40 in charges per month!

 

What's the next step in dealing with Barclaycard? As far as I'm concerned I owe them nothing more.

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Hi TP,

 

You need to list all the unlawful penalty charges on a site spreadsheet.

 

See the Reclaiming Guide at Link no1 in my signature below.

 

:)

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