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Boots-RLP 16yr old girl £93.17 for testing mousse !


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Well thanks for everyones help on here but its not over yet, I'll need RLP to confirm that she's not on their dishonesty database.

 

Forgot to mention that I also received today a letter from RLP in response to my subject access request asking for the £10 fee.

 

'You are advised that this is a valid claim for compensation and this issue should not be ignored'

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now issue RLP a request to remove the data held and if they fail or fail to confirm that they will do it you will complain to the ICO

 

they have a max of 28 days to complete it,

 

in the grounds they have no just reason in law to retain that data

..

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Well,no doubt you should get something back from Boots at some point to compensate you for that,well that's what I think you deserve.

 

I don't at all see the need for them to refer to the compensation though,when you were just requesting the subject access request.

 

Don't forget to ask him if he is aware of the league tables naming contract staff.

Edited by shanty
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Great news Sugar Plum As you have stated make sure they remove ANY & ALL data from their system

 

Also it does seem that their clients are taking a much more sensible view than RLP As momentum builds it's only a matter of time before their other clients do the same

 

Once again very well done & wish your kid all the best for the future:D

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  • 1 month later...

Just when I thought it was all over, my daughter today received a letter from OPOS Limited. A civil recovery notice along the same lines as RLP ones, demanding the same money.

 

I need to write again to Boots, but was concerned about my daughters name being passed on again to a further company.

 

Here we go again!

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Yes this is blatant and unreal.

Can you confirm just who is OPUS claiming to be collecting for ?

I can see we are going to have to remind OPUS of their obligations under codes of practice and consumer regs.

If you need help with letters let me know-although I am sure you can word something just as strong.

Boots are a party to this fiasco and need to be informed.

dont forget to send Boots a copy of their letter to you,and a copy of this letter from OPUS.

Send recorded and addressed to the sender of your apology.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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'Our clients Retail Loss Prevention Limited have advised us that you were found to have committed a wrongful act on their clients Boots the Chemist premises which caused them to suffer a financial loss'

 

I dont suppose this ever gets to a court, just passed around to DCA's although they're not collecting a debt, just compensation costs. How much is this costing Boots though? Same amount is being requested although I bet the next letter will have their costs added on.

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It looks like Boots have not communicated their response to you to RLP.

If Boots are being cited in the collection communications,then here is the first port of call.

Without Boots there is no cause of action-Boots should be reminded of this.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Just when I thought it was all over, my daughter today received a letter from OPOS Limited. A civil recovery notice along the same lines as RLP ones, demanding the same money.

 

I need to write again to Boots, but was concerned about my daughters name being passed on again to a further company.

 

Here we go again!

 

 

Sugar Plum please get in touch. OPUS is RLP's NI based debt collector

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  • 2 weeks later...
Sugar Plum please get in touch. OPUS is RLP's NI based debt collector

 

Joncris are there two companies this one OPOS is definately based in Scotland?

 

I think I can recall sometime ago someone mentioning a breach of the DPA should a third party become involved can anyone shed some light on this?

 

Does anyone know if Boots are aware of these matters being passed on?

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  • 1 month later...

Further letter received today from a company called DERS (Debt Enforcement & Recovery Service) demanding payment, warning of a possible site visit or legal action.

 

Small print at the bottom states that this company is a trading style of Opos Limited.

 

No reply yet from Boots, I sent further letter asking for a reply on Friday.

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Further letter received today from a company called DERS (Debt Enforcement & Recovery Service) demanding payment, warning of a possible site visit or legal action.

 

Small print at the bottom states that this company is a trading style of Opos Limited.

 

No reply yet from Boots, I sent further letter asking for a reply on Friday.

 

LOL, I got one of those today. These people are comedians, do they not understand that a "debt" of this nature can only be decided by the courts, not on the say-so of RLP? (Yes, of course they do!) There is no "debt". Legally, it doesn't exist.

 

It's an inspired idea for a [problem], invent a debt, make it look official and persuade people that they have to pay it (voluntarily of course!) by bullying, blackmail and intimidation.

 

Unfortunately for them, Opos/DERS have no teeth, RLP have no teeth. It would require Boots themselves to take you to court to establish a legal debt and they aren't about to do that. Opos/DERS/RLP can't take you to court.

 

Ignore the letter, laugh at it, that's what I did.

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Trouble is Espistolis if you don't challenge them they WILL add your name to thier self proclaimed 'dishonest persons' data base to which their paying customers will have access & who it's alleged include retailers, employers, insurance companies, finance companies, CRA's AND debt collectors

Edited by JonCris
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Have you got a postcode for DERS ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Ah ok-its just that I could not find anything in the CC licence database for either name.

Maybe they are registered under another-will look now.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Ah yes-Its listed under OPOS Limited.

I see that they added DERS to the licence earlier this year on a variation.

 

 

Event Details

 

Licence Details:

 

 

Licence/Application Number Licence Status Applicant/Holder Name 0616281 Current OPOS Limited Event Details:

 

 

Event Number Event Type Date of Receipt Closed Date Status 3 Variation 12-Feb-2009 23-Mar-2009 Completed Licence Event Details:

 

Address TypeAddressAction Principal Place Of BusinessIngram House, 227, Ingram Street, GLASGOW, G1 1DA, United KingdomAdded / Retained Registered OfficeIngram House, 227, Ingram Street, GLASGOW, G1 1DA, United KingdomAdded / Retained

Trading Names:

 

NameAction Debt Enforcement & Recovery ServicesAdded

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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looked at the list of people they are allowed to hand people details out to on the data commisioners website, quite a long list isnt it?

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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Yes Its prob Max priviledge.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 3 weeks later...

arnt debt collection industries ment to hand the debt back to the origionator if it is in dispute.

 

remind them off this im sure someone can dig up the point in law if needed

 

or i suppose you could charge per letter needed to reply to them...

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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