about to start with the bank of scotland

[comaci]

hi, just putting my self on the list of go get me my money

 

have almost completed the first stafge as in requesting 6 years worth of statments, after 15 days i get the first 4 years to fing that 6 months from each year is missing (jan, feb, apr, may, jul, aug, oct and nov of every year) and from 04 onwars is not even been printed, after a polite but firm phone call, in witch i stated i'm paying for this get it sorted. i receve the rest in under 5 days wow.

 

just amened the letter and have listed the charges anf total amount i'm claiming back. so here we go stage one.

 

andrew

[spuzzcake]

Hello Andrew - I think we'll be on roughly the same timeline. I have just sent my preliminary approach for repayment letter for £1,990 + interest. I am in Aberdeen, Scotland so limited to under £750 small claims or £1500 summary cause so will have to sever the claim. How much are you claiming for?

 

Mark.

[comaci]

hi suzi,

 

i've yet to work out the intrest but the charges them selves come too £1,400. so am having to do small claimes twice to get the full amount back if the bos dont cough up before court a hassle but worth it in the end

 

good luck in your claim

 

andrew

[davefirewalker]

Hi guys....

 

Ive just sent my prelim off too as of fri 28

 

My total is about £5200 so i'm splitting it to feb this year at £4900 and ive told em I'll be coming back for the rest !!!!

 

Dave

[comaci]

slight error in my original adding up they owe me £1800, glad my wife checked.

 

good luck to use all

 

and have at them...

[comaci]

well the letter asking for my £1800 was posted today. let battle be joined )

[comaci]

also starting the ball rollong on my second account with the faceless evil of Charges

[drowningfast]

hi there, i have spent the last 2 days in talks with the royal bank of scotland. this month alone they have charged me £889. with no end in sight as each time my money goes in, they take it, with nothing lweft to pay the direct debits. hence more charges. how do i start the process of getting it all back

[comaci]

first of all i'm no expert i'm following the step by step myself but read the FAQ on this forum it will have a lot of your answers but look at this link also it has you step by step guide to claiming you money back.

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/243-step-step-instructions.html

 

tip: follow the steps and there is little that can go wrong dont rush. dont give them an excuse to keep YOUR money.

 

hope that helps;)

[comaci]

hi,

 

update on the 5th aug gor a letter from the bank telling me they will look into my clame. Question does the 14 dyas in the letter mean 14 working days or 14 days? just so i'm clear on when to send the second letter.

 

thanks for help in advance

andy

[Aniasg]

Hi there

I asked for the last years statements about 3 months ago and they took the £5 charge off my account the very next day, I still havent received these statements. Has anyone else had this problem? Any advice?

[comaci]

my advice is phone your or go personally to you branch and politly demand these be print for you now, as you have waited quire long enough, the request and the £5 charge will be on your accounr details so there have no come back. though they may stat that they can only print about 2 years worth from there teminals in branch and must ask for further year to be done with in the 5-10 working days period. bur since your not going back all that far they should be able to print this off for you then and there.

 

hope that helps

[Aniasg]

Many thanks, I'll do that.

[comaci]

just an update here

 

third letter posted (letter before action) 14 day away from moving in to the court stage of this process. and all i got was a crumby letter stating they pass it on to there complaints department. well lets see what happens now. most likely nothing or pay off offer. but i'll keep you up to date.

[comaci]

yet another update:

 

telephone call from the customer services dept of the HBoS offered £200. witch was politley refused, with the explanaition that the HBoS owed £1775 not £200, the offer was improved on to give me back the last 6 month worth of charges, totaling £750 again i politley refused stating that this was £1025 short of what was owed (and if this was reversed i would not be getting such a leniant treatment or let off with £1025 in money owed the bank) but would be taken as a part payment with the rest to follow. The lady (Elaine Brown) said that this would be a one off payment to settle the debt. so i stated that the 14 day period for full repayment before further action ended on the 30th of this month (Aug) the HBoS have till then to pay in full or face further action. Elaine said they would be sending out a leaflet in the next few days. the sorry continues in 7 days time...

[carol2]

Just to say that I read on another thread that because the bank of scotland has been taken over by halifax we can claim through Halifax registered office in England - changing it from £750 to £5000 - wot do you think?

[CalumII]

I'm curious about this. BoS's merger (not a takeover) has resulted in a Byzantine ownership and business structure (I assume due to BoS's legal foundation in an Act of Parliament rather than just incorporating like anybody else). As far as I'm concerned I'm a BoS customer, always have been, but who actually provides my account and services now, I have no idea. As my claim is > £1500, it would be a lot easier if I could file via Moneyclaim. Anyone have any wisdom on this?

 

Cheers,

Calum

[comaci]

sorry i have no idea i am proceding with my claim through the BoS as that was where my account wa based and as far ans i'm conscered is still based.