Tax disk refund issue

[pinky1977]

Hi everyone

 

need some advice

 

this is the letter my hubby sent to the dvla

 

 

Dear Sir/Madam

Im writing to you regarding the letter sent to me on the 10/02/09 saying you have rejected my vehicle tax refund.

The car reg was ************** Vauhall Astra 16v bertone auto.

I have since re-visited your offices to discuss this issue and they informed me you couldn’t refund me as the car is still registered in my name and your rule changes that applied on 01/01/09.

I have been informed if I send you proof of my issue you should be able to sort out the problem.

I have enclosed a copy of the receipt that the car was taken in part exchange by a motor trader on the 10/12/08

And a member of your staff agrees the rules did change on the 01/01/09 but my refund was received at your offices with receipt on the 17/12/08. The receipt is also enclosed.

thats the general gist it will be three weeks next tuesday since they got this 2nd letter and we have had no response

any ideas how he should proceed?

the tax disk was brand new so i cant see why the wont just refund

thanks for looking

Sarah

[barracad]

Give us a clue... Why have they refused a refund?

[pinky1977]

Hi

 

well im guessing the first letter they sent they belived my husband still had the car

 

now we have sent the 2nd letter to prove it was part exchanged i havent a clue why they cant refund

[patdavies]

Hi

 

well im guessing the first letter they sent they belived my husband still had the car

 

now we have sent the 2nd letter to prove it was part exchanged i havent a clue why they cant refund

 

Doesn't matter if he still does own the car; as long as he ticked the SORN box in Section 3 of the V14

[pinky1977]

Ok

 

so any ideas how we should proceed now?

 

the car still exsists it was trading in with a dealer

we just want the money back on a brand new tax disk which was purchased a few days before the old car was traded

[patdavies]

We need to know why they rejected the refund; what did their rejection letter say?

[gwc1000]

This is obviously something to to with the new tax refund rules. Only the RK can now claim a refund since 1st Jan. The stupid thing is the dealer cannot claim a refund himself on any tax discs left on part exes unless he changes the V5 into his own name.

[patdavies]

This is obviously something to to with the new tax refund rules. Only the RK can now claim a refund since 1st Jan. The stupid thing is the dealer cannot claim a refund himself on any tax discs left on part exes unless he changes the V5 into his own name.

 

However the new rules do not prevent the previous keeper from claiming.

 

This from the new version of the V14

 

We will pay you a refund if the DVLA has been told that

 

• you are the last previous registered keeper and you have

recently sold or transferred the vehicle.

You should have filled in the relevant part of the Registration

Certificate (V5C) and sent it to us. If you have not done this yet, you

should do this before you apply for a refund. If you do not have the

V5C, you will need to include a signed letter with this application.

Give us the vehicle registration number, the date you sold or

transferred the vehicle and the name of the person or company

you sold or transferred the vehicle to.

Or,

• you are the current registered keeper, that means you have

received a Registration Certificate (V5C) for this vehicle from

DVLA with your name printed on it, and you have done one

of the following:

Made a Statutory Off Road Notification (SORN)

If you do not keep or use your vehicle on a public road, you

must make a SORN to confirm this. Please fill in section 3 of

this application form.

A SORN is valid for 12 months. If you keep the vehicle off the

public road after this time, you must renew the SORN. If you keep

or use the vehicle on the public road you must tax it first by using

your V5C.

You must not use or keep your vehicle on a public road while the

SORN is in force. Garages, driveways and private land may be

considered as off-road areas.

If you tax your vehicle within 21 days of making a SORN you will

not qualify for or get a refund.

If you fail to make a SORN for the vehicle, you could be fined

a minimum of £1,000.

Scrapped the vehicle

You should have taken your vehicle and its Registration Certificate

(V5C) to an Authorised Treatment Facility – see leaflet ‘Certificate of

Destruction – your questions answered’ (INF156) which you can get

from Motoring leaflets : Directgov - Do it online. If you have not done

this yet, you should do this before you apply for a refund.

Sold, transferred or exported the vehicle

You should have filled-in the relevant part of the V5C and sent it

to us. If you have not done this yet, you should do this before you

apply for a refund. If you do not have the V5C, please write to us at

DVLA, Swansea SA99 1BD. Give us the vehicle registration number,

the date you sold, transferred or exported the vehicle, your name

and the name of the person or company you sold or transferred the

vehicle to.

Reported the vehicle stolen

You should have reported the theft of the vehicle to the police, who

will have told us. If you have not reported the theft of the vehicle to

the police, you should do this before you apply for a refund.

Changed to a nil value tax class

You should have already changed to a tax class that is of nil value

(such as ‘Disabled’). If you have not done this yet, you should do

this before you apply for a refund.

If you do not tell us that you have scrapped, sold, transferred,

exported or made a SORN on your vehicle, you are committing

an offence and could be prosecuted.

You must not apply for a refund if your vehicle is about to have

its registration number transferred or retained.

[pinky1977]

hiya update

 

got cheque thru the post yay!!!!

 

 

they must be just really slow processing things