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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Teebum V Abbey **** WON !!!! ****


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Today I had a Notice that Acknowledgement of service had been filed on the 11th October, Abbey to defend all of the claim.

Paul Denham of DLA Piper is on the case. Thought Abbey were changing solicitors?

Lets get it back

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I think so tee, if you ever get to court and the LGIL is coming down to defend, let me know and I will be along to see :-)

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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Great news about microfiche. Will Judge make me work it all out again if I ask now for the microfiche statements, was hoping Judge would ask why it is estimated, then I could say Abbey are defying the Information Commissioners office and would not supply them.

Lets get it back

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If I receive them when I give them 7 days to comply, I will have to re write all my forms?

 

On another subject, I received a letter today from Abbey telling me that my employment will be terminated on 30th September 2006, Thought they may have let me know before the day, again another example of left hand and right hand. I have not actually been at Abbey since July. Ha Ha!!

Lets get it back

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Is the letter below ok to send?

LETTER BEFORE ACTION

Section 7 – Data Protection Act 1998

 

Dear Sir/Madam

 

Account: ********

You have failed to comply with my Data Protection Act Subject Access Request dated 29/07/06.

The Information Commissioner has conducted an investigation and has decided that Abbey is breaching its statutory obligations.

The Abbey microfiche system is a "relevant filing system".

 

If you do not comply within the next 7 days I shall seek a Court order obliging you to do so together with damages at the discretion of the Court and without any further notice.

 

 

Yours faithfully

Lets get it back

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You worked for abbey and they took you to the cleaners as well, What is the world coming to. It is a sad reflection on society that you can not trust your bank or your employer or anyone. I think I will look for employment on another planet. Just point me in the right direction.

 

Regards bish.

Abbey : £8070.41*PAID IN FULL*14/02/07:D

Capital one : LBA sent 17/09/06 £1,087.22

Marbles : LBA sent 17/09/06 £720.00 ; £720 offer accepted:D

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Have just read it, as an ex employee and knowing how they think it's just to save solicitors costs that they are changing. Just before I left the orders were to save money anyway we can, even light bulbs were not being replaced if the area was still light enough to work in.

Lets get it back

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Have not sent non compliance letter to Abbey yet, should I do this or leave it now that they are starting to defend. Don't want to have to start right at the beginning again.

Lets get it back

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Hi teebum I am at the stage of been given an allocation hearing date of 15th nov.

dont quite know what to do now except to sit tight and wait

Iam looking for people in similar positions so your not far off

I havent heard from any new solicitors or from Abbey

so just hanging around but I have now subscribed to your thread so I will keep an eye on yours too ??

HUGGY BEAR

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I have just been told in the chat room that Abbey never settle an estimated claim, So what happens if you have only two years

of statements and have estimated the previous 4 years

Lets get it back

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Is there anything I can add to the letter below to moan about them using my £10 for something other than my SAR, even when I wrote to them saying they could not:

 

You have failed to comply with my Data Protection Act Subject Access Request dated 29/07/06.

The Information Commissioner has conducted an investigation and has decided that Abbey is breaching its statutory obligations.

The Abbey microfiche system is a "relevant filing system".

 

If you do not comply within the next 7 days I shall seek a Court order obliging you to do so together with damages at the discretion of the Court and without any further notice.

 

Lets get it back

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