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    • I recently bought some trainers from Sports Direct and was unhappy with them and their extortionate delivery and return postage charges. So I tweeted about being unhappy, and received a reply from someone claiming to be from Sports Direct asking me to send my order number and email address by pm, so a claim could be raised. Which I (stupidly) did. The account used Sports Direct's name and branding, and a blue tick.  The following day I received a call from "Sports Direct Customer Service", and with a Kenyan number. They asked for details of the issue, and then sent me an email with a request to install an app called Remitly. They provided me with a password to access the app. And then I saw that it had been setup for me to transfer £100, and I was asked to enter my credit card number so they could "refund" me. I told them I was uncomfortable with this (to say the least), and was just told to ring them back when I did feel comfortable doing it. Ain't never gonna happen.  I just checked my X account, and the account that sent the message asking for my details is gone. I feel like a complete idiot falling for what was a clear scam. But at least I realised before any real damage was done. So if you make a complaint about a company on social media, and you get a reply from someone claiming to be from that company and asking for personal details, tread very carefully. 
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    • Farage rails and whines about not being allowed on the BBC ... ... but pulls out at the last minute of a BBC Panorama interview special. It was denied it was anything to do with his candidates being outed as misogynists and Putin apologists, or that farage was afraid Nick Robinson might throw some difficult questions at him ... despite farages recent practice at quickly cowering in fear.   It was claimed 'it wasn't in Nigels diary'     Nigel Farage pulls out of BBC interview at last minute amid Hitler row WWW.INDEPENDENT.CO.UK ‘Panorama’ special postponed as Reform UK party faces row over candidate who claimed UK would have been ‘better off’ if it had...   Waaahhhh
    • i'd say put lowells to strict proof of where the payment came from. cant hurt to send SB letter, even if proved not. at least they get your correct address. they'd have to link the old IVA times scale to a payment  these IVA F&F pots (if thats where it came from) most mugs dont even know they are not only taking most of your payments on fees but also creaming money off to supposedly offer F&F's.  funny when the IVA fails or is complete these sums of money in F&F pots never get given back or even mentions... these IVA firm directors esp with regard to knightsbridge and creditfix were fined and struck off more times than Paul Burdell of Link Fame and still managed to continue to scam people.
    • Hi everyone, I received a charge certificate with a charge of £165  in April 2022 however I never received a PCN and NTO before that. I responded by requesting original PCN reissued in the hope of getting discounted rate which was refused however I was offered to pay £110. I received an Order of Recovery in May 2023 and submitted a witness statement on time by email to get the original PCN re-issued. I received a Notice of Enforcement in February 2024 I contacted TEC that I had submitted TE9 on time and they advised me to submit a late witness statement and TE7. I did as advised and also attached the original email and witness statement as proof to show that I had submitted my witness statement on time. The council disputed my late witness statement by saying that I likely received the PCN and that I did not submit a valid late witness statement without specifying why it's not valid. The court refused my late witness statement without giving any reasoning behind their decision (so much for the transparency). This is really outrageous as I did attach the proof of submitting the witness statement on time and it seems like the court just decided without looking at the case files. Can someone please advise me what should I do now? Any help is appreciated. I have attached all the documents below.   Documents.pdf
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Credit Solutions Limited


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Hi all,

 

Back again for some advice.... today I was working from home, minding my own business and the phone rang with an automated message from Credit Solutions Limited, they were then putting me through..... I was asked for my address, gave them it "Oh thats not the address we have on file, what was your last address" ... gave them that .... "no thats not right either, have you lived anywhere else in the area" ..... I replied I had been in the area ten years and could go back that far.... they said they must have had the wrong person and then hung up.

 

6.30pm tonight ... the phone goes again ... an automated text message, so I think "yeah lets give this a whirl".... same set of questions again. Now they cant tell me what this is about ... and I certainly havent moved in the last 2.5 years (I think I would have noticed that issue).

 

I dont want to get into a fight with a DCA and (to all my own knowledge) my debts and bills are paid (almost) upto date. I just want calls that are obviously not for me to stop, but they cant stop them as they cant tell me what its in regards to and I cant help them as I dont know the address they are looking for. I fear CSL and myself have reached what Terry Pratchett would call an "Imps Arse" .... anyone got any clues what to do next?

 

Thanks in advance.

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Hi - sorry you've not had a response sooner.

 

The next time they ring, insist that they permanently delete your number from their systems. Tell them that if they do not you will report them for harassment. State that you've logged the dates and times of their calls and ask the person on the other end for his/her name.

 

If they ring again after that, there is a letter that you can send re telephone harassment.

 

They really are fools sometimes:rolleyes:

jaxads

 

Halifax - £2281, successfully refunded all charges after LBA letter & telephone call.

Have been offered the difference between the £20 and £12 charges from Capital One -- am sending LBA for remainder.

GE Money - Received settlement of £441, being total charges requested. No interest though.

CCA'd Bank of Scotland / Blair Oliver Scott to produce CCA Agreements on two Credit Cards - well in default, although still chasing payment!!!

EOS Solutions "ceased action on account" on behalf of a friend.

 

All in all, quite busy at the moment and enjoying every minute of it
:eek:

 

 

 

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You could try emailing/faxing the following;

 

Credit Solutions Ltd

Capella Court

Brighton Road

Purley

Surrey

CR8 2PG

 

Tel: 0870 3000 599

Fax 0870 3000 589

Email: [email protected]

 

Dear Sirs

Harassment by telephone

 

Account Number: XXXXXXX

 

I am writing in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing. I now require all further correspondence from your company to be made in writing only.

 

 

I am of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

 

 

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.

Be advised that any further telephone calls from your company will be recorded. (**Even if you don‘t yet have recording equipment!!**)

 

Yours faithfully,

 

They must stop calling after you have made this request. If they don't. report them to the agencies on the letter.

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I traced them to http://www.creditsolutions.co.uk/ because I was experiencing the same issues. Phoned them 11 February 2009 and they assured me my phone number would be taken off their automated system.

 

Calls did not stop.

 

This afternoon I phoned again and was (yet again) assured it would be removed.

 

Just before 8pm tonight got another phone call. This time I pressed 1 and eventually spoke to an operative who asked for a totally different name to that in the automated message!!!

 

Used 1471 to get their number and insisted on speaking to a Team Leader who has promised - yet again - to resolve.

 

However, have traced the name of a director and verified an email address for him and sent a severe warning with threat of legal action.

 

Will keep you posted.

 

:smile:

Edited by maroondevo52
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Complain to the OFT, and write to your local trading standards if you are being harassed.

 

Write to the DCA and inform them that you are doing this because their calls constitute harassment.

 

Alot of them normally dont think you'll do it, so carry through your promise.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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  • 3 months later...
Credit Solutions

 

Power2Contact

 

Credit Solutions Holdings ltd

 

William Hugh Pierce

 

Are being investigated as a result of seriously questionable business activities.

 

Complain about them to:

 

Trading Standards - Consumer Advice

 

Every complaint counts.

 

What kind of business activity are they being investigated for? I have an ongoing dispute with them at the moment...

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Have a read of CPUT regs (Consumer protection against unfair trading).

 

If you think Credit Solutions / power2contact / Credit solutions holdings ltd are behaving improperly - complain to trading standards. Moaning about it on a website will not stop them from their dodgy practices.

 

Every complaint counts!:-x

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