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    • The "grief tech" firms helping users create talking avatars of their dead relatives.View the full article
    • I do disagree with you regarding one thing - we are not very good with letters or these situations and are slow on the uptake. So far you have stood up to Excel and their threats, immediately given us the information in the sticky, done loads of reading up to educate yourselves, learnt from the mistake of outing the driver so you'll know not to do so in the future, got on to the organ grinder to try to get them to call off their dogs, etc., etc.  Good grief - we wish everyone who came here would do this!!! Most people who get these invoices sadly think they have been fined and if they don't pay a drone from Ukraine will be diverted and will fall on their home (or some such vague grand apocalyptic threat) and they fold and give in.  You haven't.  Well done. Don't worry - you won't be paying a penny.  Although it will take some time to see off this vile company.
    • Spot on!  You learn quickly. Who cares if the case gets sent to debt collectors?  They have no powers.  All the effort you will have to put in will be to open envelopes - and then spend time laughing at their daft "threats".  No stress at all!
    • I did ask them why, but seems they have more spare cash than we do .. ;-( .. I doubt their bank would even support a chargeback after a year has passed. Anyway I've constructed my first DRAFT Snotty Letter .. so here goes ..   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you had added. Shall we raise that related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding the ANPR entry / exit periods compared with actual valid parking periods. Especially with no consideration of the legally allowed grace periods and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the issues with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture more useless ANPR photos. We will of course be requesting “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Legal Counsel on behalf of the Vehicle Keeper.  
    • Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
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Urgent Help reg: Lowell financial ltd !!!!!!???


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Hi all,

 

I have been receiving the letters from Lowell regarding the debt from 3G phone. Actually, i had bought 3 phone contract for my friend from dialaphone via online website. I then contacted dialaphone to change the account details on his name and he started paying the bills via direct debit from his own bank account. the dial a phone agent said that, he can not change a name but can change the bank details. Then i left that place in may 2005 and lost touch with that friend. in 2008, i went to get mortgage but refused saying bad credit history. when i checked this on experian, i came to know about this unpaid debt of 290 GBP on my name since 2006. I dont know whether he did not paid bills or he did not cancel the contract and it continued to increase the debt. that time i also had another mobile contract and had it for upto 2008 from 3. but they never mentioned abt that debt of 290 gbp. After i came to knew abt this debt wrote letter to 3G phone and asking the details. in that letter i wrote current account numbers and name but they stated that i do not have any debt. Then onwards, i sat relaxed and did nothing. neary end of the 2008 i started getting letters from Lowell finance asking to repay the debts. I kept ignoring and once i wrote email explaining the situations on provided email address on their letters but the email did not go through. Last, i received letter from HAMPTON LEGAL threatning with legal action if i do not reply in 7 days.

 

I am in a difficult situation. how to explain all this mess and improve credit history. How to deal with Hampton's last letter. Should i contact or should i ignore them ? how to use 3G letter sent to me confirming no debt (if i could find that) and if i had cancelled my one 3G phone why they did not cancelled the another contract, which i imagine should be interlinked account. or if my friend paid upto the first term of contract and he did not bothered to pay after that. can any expert advice on this as i can not afford to pay this money as recently i had burglers and lost two grand worth things and had no insurance. please help... your help wil be highly appreciated. Thank you very much in advance.

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Hi,

Lowells have been buying some duff 3 accounts lately so my immediate thought is to send a prove it letter.

Don't worry about Hamptons. They are just the pseudo legal team across the room from the Leeds losers.

 

fox

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Hi,

Lowells have been buying some duff 3 accounts lately so my immediate thought is to send a prove it letter.

Don't worry about Hamptons. They are just the pseudo legal team across the room from the Leeds losers.

 

fox

 

 

How to write a letter? i mean what to write...any proper format related to my problems. Thanks Fox

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I'm afraid that it is bad news.

You are responsible for the account and will have to deal with it.

Doesn't seem fair - but frankly from the stories we hear, it is not a good idea to do people these kinds of favours.

I don't want to stick up for the industry but it boils down to this:

You gave credit to a friend becaus the Industry wouldn't give him credit - for whatever reason.

Maybe you are now finding out why the industry thought that he wasn't a good risk

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lowells have indeed been buying duff debts i think fox may mean a cca letter (where you ask for a true copy of your credit agreement) without this they cannot collect on the debt. i stress the debt doesnt get swallowed it just isnt collectable) not sure how it affects ur credit rating tho as im only a newbie myself . as i say im only new and have NO LEGAL TRAINING SO PLEASE FEEL FREE TO INVESTIGATE FURTHER BEFORE COMMITING YOURSELF TO ANY ACTION

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I'm afraid that it is bad news.

You are responsible for the account and will have to deal with it.

Doesn't seem fair - but frankly from the stories we hear, it is not a good idea to do people these kinds of favours.

I don't want to stick up for the industry but it boils down to this:

You gave credit to a friend becaus the Industry wouldn't give him credit - for whatever reason.

Maybe you are now finding out why the industry thought that he wasn't a good risk

 

I would not like to speculate any thing as i and you are not sure what happend with this account. Money was being paid. 3G never contacted me eventhough i had another account with them. if i had received any communications from them quickly i would have resolved. i am sorry but your approach is wrong to me. i would advise you to understand the facts first. all i m asking is, how to get in touch with them. how to prove my point. whether they are charging me any interest or not. please help me if you can or let other people do that. Thanks nothing is personal.

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lowells have indeed been buying duff debts i think fox may mean a cca letter (where you ask for a true copy of your credit agreement) without this they cannot collect on the debt. i stress the debt doesnt get swallowed it just isnt collectable) not sure how it affects ur credit rating tho as im only a newbie myself . as i say im only new and have NO LEGAL TRAINING SO PLEASE FEEL FREE TO INVESTIGATE FURTHER BEFORE COMMITING YOURSELF TO ANY ACTION

 

but would it not be an admitance of the debt ?

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You can't CCA a mobile account (it's not covered)

 

Contact 3 to make sure they and you know what the situation is.

 

Until you know which account this debt relates to, you can't be expected to be able to be in a position to pay it, That's why I said send the prove it letter.This is the one to send:

 

Dear Sir/Madam

 

Account no:

 

You have contacted me/us regarding the account with the above reference number, which you claim is owed by myself/ourselves.

 

I/we would point out that I/we have no knowledge of any such debt being owed to (insert company name).

 

I am/we are familiar with the Office of Fair Trading Debt Collection Guidance which states that it unfair to send demands for payment to an individual when it is uncertain that they are the debtor in question.

 

I/we would also point out that the OFT say under the Guidance that it is unfair to pursue third parties for payment when they are not liable. In not ceasing collection activity whilst investigating a reasonably queried or disputed debt you are using deceptive/and or unfair methods.

 

Furthermore ignoring and/or disregarding claims that debts have been settled or are disputed and continuing to make unjustified demands for payment amounts to physical/psychological harassment.

 

I/we would ask that no further contact be made concerning the above account unless you can provide evidence as to my/our liability for the debt in question.

 

I/we await your written confirmation that this matter is now closed. Otherwise I will have no option but to make a complaint to the trading standards department and consider informing the OFT of your actions.

 

I/we look forward to your reply.

 

**Edit to suit**

 

Remember, don’t sign the letter.

 

 

 

fox

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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I had dealings with Lowell regarding an old 3 account, from what I have seen they cannot provide any sort of proof for any of the 3 accounts that they bought.

 

They backed down straight away after receiving a letter asking them to prove it, this is not usual for lowell, and after the appearance on watchdog regarding the 3 accounts, I doubt they want any more bad publicity.

 

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/164250-alex-delarge-lowell-3-a.html

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