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    • What type of finance is it?   HP, PCP, Loan? They want her to ring so they can bully her into making payments she can't afford...unless she can record her calls then IMHO, I'd keep everything in writing. Is £400 SSP her only income? There's no chance they will justify taking half of that.   Lodge a formal complaint with them ASAP, exhaust it, and then you can escalate it sooner rather than later, ruddy sharks!  
    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Letting Contract Dispute


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My Daughter Has Just Left Her Rented Property At The End Of Her 6 Month Contract The Problems We Have Are

 

1 She Only Gave The Ll 1 Week Notice Although There Is Nothing In The Contract To State How Much Notice She Should Give.

The Ll Is Asking For Another Month Rent As Notice

 

2 Although My Daughter Has And Is In Possesion Of A 6 Month Ast The Ll Is Saying That They Have A 12 Month Ast And They Have A Copy Of This (nither Is Signed By The Ll) At First My Daughter Was Given A 12 Month Contract But She Asked For It To Be Changed To 6 Months And This Was Done By The Letting Agent Signed By Them And By My Daughter. The Ll Is Saying She Will Take Her To Court For The Other 6 Months Rent Do They Have A Case Or Is It The Agent Who Is To Blame.

 

3 The Tenancy Deposit Scheme Certificate Of Tenancy Registration States 6 Months But When You Go On Line And Enter The Code On The Cert It States 12 Months Have We Been Setup:-?

PLEASE HELP AS SHE IS REALLY WORRIED THAT SHE WILL END UP WITH BAD CREDIT AS ONE OF THE REASONS SHE HAS LEFT IS TO GET A DEPOSIT TO BUY A HOUSE. MANY THANKS FOR YOUR HELP IN ADVANCE.

Edited by dodger010
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Before I go on.... sort the capital letters out!!! it makes your post difficult to read.

 

If your daughter has a six month contract, then she has a six month contract end of storey. If the landlady is under the impression she has a 12 month contract, then that is something for her and her agent to discuss and sort out between them as there has obviously been a break down in communication between them at somepoint.

 

A weeks notice is plenty if your daughter left the peoperty on or before the last day of the 6 month fixed term. There is actually no requirement to give notice at the end of the fixed term, your daughter could have simply turned up at the landladys/agents address and handed the keys over without any notice! - let your landlady take you to court if she likes, you are in the right.

 

I suggest you now begin the claims process for your particular TDS scheme in order to get the deposit back if you havent already done so, the fact that it says online its protected for 12 months shouldnt be a problem as your landlady/agents have obviously made a mistake when entering the details.

 

Gaurd that 6 month AST you have like gold!! as it looks like you will have to prove your position either in court or to TDS at somepoint!

 

I suggest a polite but firm letter to the landlady, copying in the agents, stating the above (no requirement for notice and 6 month agreement - include a copy of it in your letter) and that you have requested the deposit be returned to you. In terms of rent tell her you look forward to discussing the matter in county court!

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Thanks Planner and sorry about the caps my fault, I hope your right and will be taking your advice and getting the letters off today to both the LL and LA. Just one point the 6 month ast and the 12 month the LL has have both been signed by my daughter but the one she asked for and was given was for 6 months just to make this clear as not sure if it will make any differance.

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Thanks Planner and sorry about the caps my fault, I hope your right and will be taking your advice and getting the letters off today to both the LL and LA. Just one point the 6 month ast and the 12 month the LL has have both been signed by my daughter but the one she asked for and was given was for 6 months just to make this clear as not sure if it will make any differance.

 

Which is dated later? the 12 month or the 6 month?

 

If the 6 month was the one that was signed last, then I think you have a perfecltley reasonable argument that after signing the 12 month contract you changed your mind and they allowed a 6 month contract to be signed instead, before the tenancy started, that supersceeded the previous agreement.

 

If they had wanted to enforce the 12 month agreement, they could have done so, and should not waived that right by allowing a 6 month agreement to be signed. Again this is confusion between the landlady and her agents and is not your daughters fault.

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You mean they both start the same date or the dates next to the signatures are the same?

 

If its the later, then you are in a less strong position as the former landlady could argue that its in fact the 12 month contract that superscedes the 6 month contract.

 

If it ever comes to county court/tds arbutration then the court will just have to make a decision based on the balance of probabilities. If you have any written/emailed communication from the agents stating that the 6 months ast replaces the 12 months ast rather than vice-versa then that would strongly help your case.

 

Best of luck, and get applying to TDS straight away to have that depsoit returned!

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Thanks will do, they both start the same day and the dates next to the sigs are the same date guess we will just have to fight it out. What about the fact niether of the contracts are signed by the LL she says she gave the LA writen permission to sign on her behalf but although they have initialed each page and signed as witness to my daughters signature they have not signed either contract where it states landlords signature. Sorry to be a pain.

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Thanks will do, they both start the same day and the dates next to the sigs are the same date guess we will just have to fight it out. What about the fact niether of the contracts are signed by the LL she says she gave the LA writen permission to sign on her behalf but although they have initialed each page and signed as witness to my daughters signature they have not signed either contract where it states landlords signature. Sorry to be a pain.

 

The lack of signature wont make any difference.

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Just to let you know i have been on to TDS and they say there records show it is a 6 month contract and it must be an admin error that it has been entered on the site as 12 months. Thanks for all your help will keep you informed as to how we are getting on.

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Just to let you know i have been on to TDS and they say there records show it is a 6 month contract and it must be an admin error that it has been entered on the site as 12 months. Thanks for all your help will keep you informed as to how we are getting on.

 

See if you can get TDS to confirm the six month thing in writting, so you have some additional 'proof' that the 6 month ast should take precedent.

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Sounds like its all in your favour from here on in. As Planner says, tell them you look forward to court, the judge is very likely to laugh them out of court. Metaphorically( yes I know its spelt wrong) speaking. x

Please note, my advice is only my opinion.

If you have found my advice helpful, please tip my scales, thank you

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Thanks guys but guess what TDS are now saying that the registration was changed after the one was given to my daughter to a 12 month registration dont know if this is good or bad but they have refused to give us any more information.

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