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    • Hello, firstly thank you for reading this. I know no one wants a long winded back story. So I’ll be breif. I entered a local store to buy some paint (which I did pay for) I am honestly not a bad person or a theif.   Didn’t have a basket or trolly as was on my lunch break. Whilst picking up the three tubs of paint placed some masking tape in my pocket (it was hanging out of so I had every intention to pay) just didn’t have a hand free. Paid for my goods (forgot about the £4.39 masking tape) I’ve got so much going on and im not well at all (like I say no one cares I get that) also have autism so wasn’t thinking particularly like others do maybe (who knows my minds going around and around) I left the store after paying, was pulled back in by security. Asked for the tape which I gave immediately  shook up. Gave them my ID and details. I was given some paper and told to expect a large fine in the post for their time and the tape and sent on my way. my questions are: I hardly ever go out without support so the ban I guess I can’t go there now for anything (their loss) - ok but is my photo going to be all over with my name? how much am I expecting in the post as a fine? I have sent them cash in the post recorded signed for delivery to arrive tomorrow (incident happened today) for my error. Their Address was on the bit of paper. i have read two posts on this page but they were from many many years ago so I hoped for updated advise please? 
    • V important you read lots of BMW threads too !  
    • So should I send them a new SAR and put my date of birth on it? Or do I need to send them some proof? Driving license? 
    • Thanks so much for your help!! I've emailed them, and when they reply saying they can't do it I'll reply and state my rights. I'm so glad I found this forum, and will read all of the posts I can find and help guides available for the future. Really can't thank you enough.
    • utter BS, doesn't matter you signed it. pers i'd be writing as per the other threads here rejecting the car as not as described under CRA etc and be done with it. as its a debit card you could also do a full chargeback within 120 days to your bank and simply dump the car back to BMW. 100's of like threads to read here. get your ducks inline. make sure you know what you are doing and off you go. dont take any BS from BMW, no matter what you sign it does NOT remove your consumer rights. p'haps it might be on the off chance you are a good manager , a quick phonecall tomorrow saying you dont want it because (no bla bla fitted) it might be resolved in 5 mins..i will guess to date you not tried
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parking restrictions on Housing Development


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Hello! I and my fellow residents have received a letter from the Property Maintenance Company of our housing development (we're leaseholders).

 

It says that they have appointed a parking firm to slap £60 tickets on cars not parked in marked bays. The reason why some of our cars are not always parked in marked bays is because they didn't build enough spaces for the number of residents that are living here.

 

The street isn't a highway yet as the development hasn't been adopted by the highways people.

 

Do we have to pay the charges to this Private Firm if we don't park in marked bays, if we do, we'll all have to find parking elsewhere in town and walk home which is ridiculous!

 

Any help would be appreciated...

 

Peter.

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I see what you mean. As with many lease queries it's in the interpretation. Here's a few quotes from the Management Obligations:

 

"That the Management Company and persons authorised by the Managment Company have access to the estate"

 

"...falling trees, branches, damage to underground services and impact by road vehicles as are from time to time included within the requirements of the Council of Mortgage Lenders"

 

The beef is that the Property Maintenance Company thinks our parking on curbs restricts access by emergency vehicles and is "unslightly for neighbours". There is no visible restriction and this is just them grasping at straws we feel. We have no other choice of parking given the density of the Development is not supported by adequate parking.

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nothing there that lets them impose this money making scheme at your expense. what does it say about access for emergency vehicles in the lease ? I the impact statement looks like repairing damage/physical upkeep to me (from that snippet). unless there is something binding in the lease get the neighbours together and tell the Company to go jump - politely of course i.e. they have no right nor ability to bind you to this 'contract'. And demand a copy of the contract - odds are its rubbish anyway. if they refuse to supply it get that refusal in writing. :) have you checked that the Company and the PPC aren't 'related' in some way ?

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Thanks. It's interesting you ask whether the Maintenance Company and the PPC are related as there's no mention of the name of the PPC in the two page letter they sent us. It's all a bit vague and there's a distinct air of desperation. My own hunch is that the reason they want the cars out of the way is because it's opposite the showhome and it prompts awkward questions from potential buyers.

 

I'll ask for a copy of the contract between the PPC and the Maintenance Company, double check my lease and buy some pitchforks and flaming torches for my fellow residents. I'll keep you posted on how things go.

 

Thanks for your help.

 

P

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Is there a residents association for your block/estate ?

 

If not, form one, this parking malarky will be just the thing that should galvanise opinion and generate some solidarity, even residents without cars must see this as a threat to any visitors or even deliveries they receive.

 

I had a similar experience where I lived and successfully blocked plans to issue permits and create a climate of clamping extortion, we said we could manage our own parking problems, the managers should be focused on the needs of their residents and not thinking up new ways to make life difficult, don't accept the BS that it's in the interests of all the residents, if they try to pull that stunt ask them to produce copies of letters etc, moreover they have an obligation to consult, especially if there is a residents association, also if it suits the residents to have some sort of "clamping service" you should be entitled to agree the terms of reference with the firm, ie what constitutes an offence.

 

The formation of an association is easy and model rules about appointing chair/treasurer etc are plentiful, providing you are meticulous on set up you could even ask for grants from a number of sources, including the management company and developers.

You might also get some help on forming an association from one of the forums dealing with leaseholder/tenant/landlord issues, there is sure to be someone who has had experience of dealing with owners and freeholders.

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As you are Leaseholders you may have the right to take over the management yourselves - depending on the qualifying status of the property. Then your own RTM (Right to Manage) company dictates matters.

 

Look up L.E.A.S.E. - the Leasehold Advisory Service. An independant government sponsored organisation to assist Leaseholders.

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There's a few avenues I can go down, but just one thing, should I send a response now to their letter that announces the restrictions, or wait until I receive a parking ticket before responding?

 

I think you should get your retaliation in first, don't wait for someone to be ticketed, if it's someone else, ie another resident/s receiving a ticket, they might just go and pay it/them, then it's much more awkward for you and you may be stuck with an imposed regime.

 

As others have also suggested you should consult with other residents or you wont have any credibility and they (the managers) will crush you.

 

You need to be clear about what you want to achieve before you write to them and ensure you have the support and agreement of the other residents.

 

A good start would be a simple note from you to other residents and seek feedback from them, you will at least then be able to guage opinion and get a feel for their mood, this will inform any decisions you make about letters to the management company, who should welcome any resident involvement.

 

F.

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  • 4 weeks later...

I'm also having exactly this nightmare with our housing development at the moment. I'm in Tunbridge Wells, Kent. The management company have instructed a PPC to ticket and then clamp anyone parked outside their own house! Absolutely shocked to say the least as now we can't have a single visitor and this is a major problem for us as we have two very young twin babies and our family all live far away and are very elderly so now cannot come and visit as there is never any space on the nearby roads for them to park either. Please help with what we can do about this. We've written to the management company but they don't want to know and have told us the issue is closed, end of story. That's the parking restrictions and they'e staying put they won't listen to anything we say. It's like banging your head against a brick wall.

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I hope you have this in writing from the management company :). what does it say in your lease about parking ? have you signed a contract or agreement to allow this ? what is the name of the management company ? which PPC is it ?

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Have they put any signage up that indicates clamping will take place. They can't clamp without it.

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This does not constitute legal advice and is not represented as a substitute for legal advice from an appropriately qualified person or firm.

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I'm also having exactly this nightmare with our housing development at the moment. I'm in Tunbridge Wells, Kent. The management company have instructed a PPC to ticket and then clamp anyone parked outside their own house! Absolutely shocked to say the least as now we can't have a single visitor and this is a major problem for us as we have two very young twin babies and our family all live far away and are very elderly so now cannot come and visit as there is never any space on the nearby roads for them to park either. Please help with what we can do about this. We've written to the management company but they don't want to know and have told us the issue is closed, end of story. That's the parking restrictions and they'e staying put they won't listen to anything we say. It's like banging your head against a brick wall.

 

I would write to the management company saying that if they don't resolve this issue, you will canvas support from a majority of the rest of the residents on the development and,as is your right, sack them and appoint or set up another management company.

If you are paying maintenance fees to this management company you have a right in law to have a say in how they represent you, and indeed, ultimately sack them.

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I would write to the management company saying that if they don't resolve this issue, you will canvas support from a majority of the rest of the residents on the development and,as is your right, sack them and appoint or set up another management company.

If you are paying maintenance fees to this management company you have a right in law to have a say in how they represent you, and indeed, ultimately sack them.

 

Good advice here, but the wrong way round, canvass your neighbours FIRST, then write to the company, also copy and distribute the reply when you receive it, you could also (subject to support) request or demand suspension pro temp of the new/current parking regime.

 

To garner more solidarity consider inviting your neighbours to a meeting in your home, (or someother venue depending on the logistics) you will also have sewn the seeds for a Residents Association and that I promise you will give you all a better existence and a little more empowerment.

 

F.

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