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    • Thanks jk2054 - email now sent to OCMC requesting an in person hearing.
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    • Hi all, an update on the case as the deadline for filing the WS is tomorrow i.e., 14 days before the hearing date: 7th June. Evri have emailed their WS today to the court and to myself. Attached pdf of their WS - I have redacted personal information and left any redactions/highlights by Evri. In the main: The WS is signed by George Wood. Evri have stated the claim value that I am seeking to recover is £931.79 including £70 court fees, and am putting me to strict proof as to the value of the claim. Evri's have accepted that the parcel is lost but there is no contract between Evri and myself, and that the contract is with myself and Packlink They have provided a copy of the eBay Powered By Packlink Terms and Conditions (T&Cs) to support their argument the contractual relationship is between myself and Packlink, highlighting clause 3a, e, g of these T&Cs. They further highlight clause 14 of the T&Cs which states that Packlink's liability is limited to £25 unless enhanced compensation has been chosen. They have contacted Packlink who informed them that I had been in contact with Packlink and raised a claim with Packlink and the claim had been paid accordingly i.e., £25 in line with the T&Cs and the compensated postage costs of £4.82. They believe this is clear evidence that my contract is with Packlink and should therefore cease the claim against Evri. Evri also cite Clause 23 of the pre-exiting commercial agreement between the Defendant and Packlink, which states:  ‘Contracts (Rights of Third Parties) Act 1999 A person who is not a party to this Agreement shall have no rights under the Contracts (Right of Third Parties) Act 1999 to rely upon or enforce any term of this Agreement provided that this does not affect any right or remedy of the third party which exists or is available apart from that Act.’ This means that the Claimant cannot enforce third party rights under the Contract (Rights of Third Parties) Act 1999 and instead should cease this claim and raise a dispute with the correct party.   Having read Evri's WS and considered the main points above, I have made these observations: Evri have not seen/read my WS (sent by post and by email) as they would have recognised the claim value is over £1000 as it includes court fees, trial fees, postage costs and interests, and there is a complete breakdown of the different costs and evidence. Evri accepts the parcel is lost after it entered their delivery network - again, this is in my WS and is not an issue in dispute. Evri mentions the £25 and £4.82 paid by Packlink - Again, had they read the WS, they would have realised this is not an issue in dispute. Furthermore to the eBay Powered By Packlink T&Cs that Evri is referring to, Clauses 3b and c of the T&Cs states:  (b)   Packlink is a package dispatch search engine that acts as an intermediary between its Users and Transport Agencies. Through the Website, Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line. (c)  Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency   This supports the view that once a user (i.e, myself) selects a transport agency (i.e Evri) that best suits the user's needs, the user (i.e, myself) enters into a contract with the chosen transport agency (i.e, myself). Therefore, under the T&Cs, there is a contract between myself and Evri. Evri cites their pre-existing agreement with Packlink and that I cannot enforce 3rd party rights under the 1999 Act. Evri has not provided a copy of this contract, and furthermore, my point above explains that the T&Cs clearly explains I have entered into a contract when i chose Evri to deliver my parcel.  As explained in my WS, i am the non-gratuitous beneficiary as my payment for Evri's delivery service through Packlink is the sole reason for the principal contract coming into existence. Clearly Evri have not read by WS as the above is all clearly explained in there.   I am going to respond to Evri's email by stating that I have already sent my WS to them by post/email and attach the email that sent on the weekend to them containing my WS. However, before i do that, If there is anything additional I should further add to the email, please do let me know. Thanks. Evri Witness Statement Redacted v1 compressed.pdf
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After sending the template letters that someone kindly gave me here last week. I have recieved a reply letter from the council recovery dept.

 

For information i told them i would not be paying the baliff a penny and would pay the council direct £100 a month from a bill of £1385.. (Which i think is fair)

 

The council reply:

 

Dear Mr and Mrs *****

 

Thank you for your letter and financial statement dated 7th Jan 2009

 

I have looked at the financial statement and considered your payment offer of £100 per month.

 

Unfortunately we will only be prepared to accept an arrangement through Newlyn PLC spread between now and the end of the financial year.

 

I would again advise that you seek free independant advice from an agency such as the CAB, I would also suggest you consider applying for Housing and Council Tax Benefit or as your rent takes up a large proportion of your weekly expenses, consider a property with lower rent.

 

Please contact Ben Smith of Newlyn PLC to agree payments to finish no later than 31st March 2009

 

Yours sincerely

 

******* *****

Revenues service

 

 

Well he plainly did not read the letter sent as i did state i would not be paying the baliff a penny but would continue to pay the council as stated.

 

Also the words " I would again advise you seek advice from the CAB"

 

He has never advised once that I seek advice. So where he gets "again" from is a mystery.

 

Does anyone suggest my next move is to send him a letter stating that i would be paying that £100 a month direct to them and if they wish they can take me to court again.

 

I still have had no reply from Newlyns asking for a statement, to include the added charges (added overcharges!!!) which i also sent on the 7th giving them 7 days to reply.

 

any advice would be helpfull. but I do think we are on the right track.

 

Thanks

"Nobody ever knocks on your door to tell you, you have won the lottery"

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thanks F.

 

 

You can't blame the council officer for what he's written, that's what he's supposed to say.

 

It's a marathon, not a sprint - and you'll have to keep writing.

 

I think he has read your letter

 

Any response should be polite.

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thanks F.

 

 

You can't blame the council officer for what he's written, that's what he's supposed to say.

 

It's a marathon, not a sprint - and you'll have to keep writing.

 

I think he has read your letter

 

Any response should be polite.

 

Thanks and sorry... will keep any future updates in here..

"Nobody ever knocks on your door to tell you, you have won the lottery"

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  • 2 weeks later...

UPDATE !

 

After writing to the council again stating that I would only be paying the Council and NOT Newlyns. I recieved this reply.

 

Dear Mr *****

 

I have spoken to Newlyn PLC who inform me they are responding to your enquiry regarding fees.

 

I also refer you to my letter dated 16th January which states the debt is being handled by Newlyn PLC who may be prepared to offer an arrangement for weekly payments with the debt being fully paid in full by March 31st 2009.

 

So in effect they seem to be completly ignoring my letters and sticking to their guns about dealing with Newlyns and the time I have to pay this by.

 

Any ideas on my next step ?

 

Whilst I am almost sure what i have been advised here is correct. I am worried that Newlyns will just keep coming back until they get in.

"Nobody ever knocks on your door to tell you, you have won the lottery"

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Keep paying the council rich Don't give up no matter what they say

 

I have sent the same letter twice to the same bailiffs firm and both times they have passed back to the council. you dont by law have to pay the bailiffs But you do have to pay the council tax, your not breaking any law by paying direct

 

 

kEEP going

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Keep paying the council rich Don't give up no matter what they say

 

I have sent the same letter twice to the same bailiffs firm and both times they have passed back to the council. you dont by law have to pay the bailiffs But you do have to pay the council tax, your not breaking any law by paying direct

 

 

kEEP going

 

I am sending them (Newlyns) a copy of a form 4 complaint that i intend to lodge with the court on Friday. regarding the excessive fees and their bullying tactics.

 

I have not had any response to two letters asking for a statement of charges.

 

Am I risking P***ing them off ? and making them more determined to get into our home ?

"Nobody ever knocks on your door to tell you, you have won the lottery"

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  • 2 weeks later...

I have done all the relevent letters etc ... the council are completely refusing to take back the debt even though I have been paying them regularly.

 

I wrote to Newlyns on 7th Jan asking for a statement as they had added charges excessively and threatened them with a form 4 complaint.

 

I heard nothing back for 2 weeks so i faxed them a copy of the form 4 complaint i intended to file. Again nothing back in the time frame given..

 

yesterday I filed that form 4 with the relevent court.

 

Today I get this letter from Newlyns.

 

Thank you for your recent letter the contents of which have been noted. We are also in reciept of the copy of the form 4 complaint and are awaiting further instruction from the court in this matter. We would advise it is our intention to vigourously defend any complaint made against our bailiff or the company.

We would assure that we take complaints of this nature very seriously and the matter has been investigated in accordance with company procedure. The bailiff has produced a full written report and has been interviewed by his manager. We would comment that Mr Smith is an experienced bailiff and complaints against him are very rare.

Please see a breakdown of debt and fees listed below for your information.

Council debt: £2140.90

Visit fee 1: £24.50

Visit fee 2: £18.00

Attendance fee: £100.00

Card Surcharges: £25.16

TOTAL Debt: £2308.56

Paid: £963.92

Balance £1244.64

(now the best bit)

Following a review of the file we have removed the £100 attendance charge incurred on Jan 6th. We do curreently have a levy noted against a Gold Rover BK******* which has been confirmed by the DVLA to be registered to you and your address. However as no levy fee was applied, The associated attendance fee has been removed.

I have spoken with the council today and they have instructed we re-attend the property ini order to enforce the outstanding debt against you. We remind you that we are acting as per their instruction and the authority granted by the magistrates liability order.

The council have advised you the minimum arrangement is until the end of March 2009 and therefore unable to accept the offered £100 per month. We would request you contact this office as soon as possible to discuss payment. If no response is recieved from you within 7 working days our bailiff action will resume without further notice..

 

A few things strike me here, maybe someone could enlighten me.

 

1, Have they just admitted to the excessive charge ?

 

2, The bailiff only came to our house and left a notice ONCE, and now they are saying that he in fact came twice, therfore adding that £18.00

The amount addded brought my total up to over £1500 according to his first notice, their numbers just do not add up ..

 

Does this letter constitute a proper statement. no dates have been given for payments .

 

Lastly and more worryingly. On the day the bailiff turned up I was out in that car. Our house is completely inaccessable there are high fences all round and the cars are 100% always garaged, there are no windows that he could have looked in to get that numberplate. How did he levy the vehicle. and If he did, legally, I am sure they would be back strong arming their way in to get that car. but the letter says they have removed the levy... Sounds very odd

 

Before i make my next move can anyone enlighten me please. As i am now worried about their next move

 

Many Many Thanks, in advance8)

"Nobody ever knocks on your door to tell you, you have won the lottery"

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as far as I know this is also a NO NO

 

Card Surcharges: £25.16

 

i am sure someone will confirm this

 

 

 

Yes that would be nice to know too :(

"Nobody ever knocks on your door to tell you, you have won the lottery"

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Council debt: £2140.90

Visit fee 1: £24.50

Visit fee 2: £18.00

 

That's correct for the two visits

 

 

Attendance fee: £100.00

 

Can't charge that if they didn't levy.

 

 

Card Surcharges: £25.16

 

Credit Card charges are unlawful there's been a ruling on that.

 

Did you pay them by credit card?

 

 

We do curreently have a levy noted against a Gold Rover BK******* which has been confirmed by the DVLA to be registered to you and your address. However as no levy fee was applied, The associated attendance fee has been removed

 

Is there any paperwork? Yes they can do that, they are entitled to climb over your walls, and even put a ladder up to an upstairs window.

 

Of course, DVLA registration isn't proof of ownership, so if you'd already sold it to a family member or anyone, the levy would be invalid.

 

 

Time you wrote back to them copies to all who should be concerned, naturally8-)

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That's correct for the two visits

 

 

 

 

Can't charge that if they didn't levy.

 

 

 

 

Credit Card charges are unlawful there's been a ruling on that.

 

Did you pay them by credit card?

 

 

 

 

Is there any paperwork? Yes they can do that, they are entitled to climb over your walls, and even put a ladder up to an upstairs window.

 

Of course, DVLA registration isn't proof of ownership, so if you'd already sold it to a family member or anyone, the levy would be invalid.

 

 

Time you wrote back to them copies to all who should be concerned, naturally8-)

 

They have only made one visit that I know of. Nothing was put in our letterbox to say he had come back.

 

they have taken off the £100 now.. but is that an addmission of guilt i can send the court to add to the form 4 ?

 

I paid by credit and debit card. have all reciepts

 

Regarding the car.. There is no way he could get a ladder to see in the window to the garage. and even if he could there is no way he would see the reg number. Can he get details of any cars you might have from the DVLA.. Oh and the car is my daughters.. just registered in my name. can i get round this if needed..

 

Also they have taken the levy OFF the car which i found odd ??:confused:

 

 

letters going off now

"Nobody ever knocks on your door to tell you, you have won the lottery"

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the car is my daughters.. just registered in my name. can i get round this if needed..

 

yes, have your daughter claim it back off them, statutory declaration should do it.

 

DVLA registration is not proof of ownership, nor is an insurance document, although you would be advised to have informed the insurance co. of your daughters interest in the car - just a thought.:)

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We would assure that we take complaints of this nature very seriously and the matter has been investigated in accordance with company procedure. The bailiff has produced a full written report and has been interviewed by his manager. We would comment that Mr Smith is an experienced bailiff and complaints against him are very rare.

 

 

By lips are sealed but this statement is very interesting......... !!!!!

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We would assure that we take complaints of this nature very seriously and the matter has been investigated in accordance with company procedure. The bailiff has produced a full written report and has been interviewed by his manager. We would comment that Mr Smith is an experienced bailiff and complaints against him are very rare.

 

 

By lips are sealed but this statement is very interesting......... !!!!!

 

Confidentiality ??? or can you actually say in a PM ?

 

Or should I just presume there are actually lots of "compliants" against this bailiff?

"Nobody ever knocks on your door to tell you, you have won the lottery"

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Just to let anyone who has been readig this know.

 

And to reassure anyone going through the same thing.

 

We got a letter from our council after we did everything suggested on this forum.

 

Without typing the whole letter . they have agreed to take our debt back from Newlyns provided we offer them a reasonable settlement to pay the arrears.

 

They however, do not accept any error on the part of the bailiff.. !!!

 

But we are pressing on with our form 4 complaint in the bailiffs registered court..

 

The letter did contain a couple of barbs.

 

They noted that we had taken advice from this forum.. (I didnt tell them !!)

They suggested that I should take advice only from the CAB and cautioned against taking advice from here as it would be totally unreliable... :eek:

 

They also stated that should we not come up with a suitable proposal. then they will request the Magistrates court to commit us to prison..:lol:

 

Every single letter i have sent to either Newlyns or the council have stated that at no time was I refusing to pay.

 

 

Anyway..

 

should anyone want any help please do not hesitate to ask..

 

 

I am more than happy to pass on our experience in thsi as we are sick of hearing the same tactics used over and over by these ****.:-x

 

I have written to our local paper who are interested in running a story on how these people act. I hope they do and we can help others who do not have access to this site..:-x

 

 

good luck all.

"Nobody ever knocks on your door to tell you, you have won the lottery"

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