Jump to content


  • Tweets

  • Posts

    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
    • please stop posting up unnecessary unnamed screenshot files  you've done it throughout your threads and we have to renamed them. RENAME THE FILE before you upload if its just text information like a defence or a claim history or a link to a previous post  type it here not by an unnamed screenshot attachment  . sorry NM but you've been here dealing with PPC claims since 2021 somehow you always manage to screw up.......or do totally the opposite of std repeated advice on 10'000 of PPC threads here you are your own worst enemy... dx  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

I have an appeal hearing tomorrow advice needed please


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5591 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi

Sorry if this has been covered elsewhere but i did look at loads of other threads and couldnt find the answer!

 

I got a ticket from Ealing council in the post claiming i had parked during a restricted time. I thought it was after 18:30 my but on the pictures sent it stated 18:29:56... Is this allowed??

 

I appealed to the council but they refused my appeal I have now appealed to PATAS (parking & traffic appeals service) and i have a hearing tomorrow, it is in central london, Am i wasting my time going or do i have a chance?

 

Surely there should be some grace time, i mean £100 for 4 seconds!!!

 

Any advice would be much appreciated... is there any law on grace time? is there anything i should or should'nt say at the appeal? should i not waste my time & money travelling to central?

 

Thanks

Michelle

Link to post
Share on other sites

  • Replies 50
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Pictures are for the most part irrelevant its the time on the PCN that is important. Assuming its a waiting/parking during restricted hours there should have been some observation period which would have placed you parked in contravention more than 4 secs before the end of the restriction. Adjudication cannot rule on the harshness of a PCN only its legality if you appeal that it was only 4 secs before therefore a bit mean you will not win, you would have to argue that the time was so close it was in your opinion and clock gone 18.30 and therefore you parked in your mind legally. Having said that there is the matter of when you were first seen parked.

Link to post
Share on other sites

Was it issued by CCTV?

 

For CEO-issued tickets, I believe the ticket is normally issued before the photos taken.

 

The answer may be that you won't know whether it's worth it unless you go.

 

Sounds to me that if the appeal is going your way that you try to get them to cancel it as opposed to "recommending" that the council cancel it on the basis that the council have already demonstrated unreasonable pettiness and are unlikely to act on a recommendation to turn down £100 of free cash.

 

I guess it's possibly too late to check whether the bay, signage and ticket were fully compliant?

Link to post
Share on other sites

So are you saying there is no grace period?

 

The PCN was sent by post and the time states 18:29, there are 3 pics inclosed times starting from 18:29:07 - 18:29:56 - 18:30:13

I guess i arrived by their time at 18:29:07 i obviously thought it was after 18:30 so this is my arguememt.

 

What do you think my chances are?

Link to post
Share on other sites

I suppose one question is isn't your clock allowed to be four seconds out.

 

I very much doubt even the swiftest CEO would spot a car parked in contravention and manage to issue a PCN in 4 seconds which would suggest that the car was parked more than 4 secs before 18.30.

Link to post
Share on other sites

Hi Michelle.

 

If they can prove that you were parked during the restricted hours then they're entitled to enforce. That holds even if it's by one second. So, even though it's clearly unreasonable, there's no legal reason for them not to ticket you at 4 seconds to the cut-off.

 

Having said that, according to your timepiece you parked after 1830 hrs and their evidence shows it as just 4 seconds before. That introduces a question of which time was correct.

 

I'd suggest that, in order to use a 4 second infringement as evidence, they would need to provide evidence that their time (presumably a camera timestamp?) was accurate. Most quartz timers are stated as accurate to +/- .5 seconds per day by the manufacturers (I used to be a watchmaker ;) ) so if it hadn't been checked for a while their time is likely to be far more than 4 seconds out.

 

If they're relying on such small time intervals, they should be able to provide evidence that the time was "spot on" which wouuld mean having calibration and setting records for the instrument they're relying on.

 

Normally none of this would be an issue, but if they're relying on it as evidence of a 4 second infringement then obviously the accuracy and correct setting of their equipment is critical!

 

No guarantees on this at all, but it's certainly worth raising at the appeal hearing :)

:!:Nothing I post should be taken as legal advice. It is offered as an opinion only.:!:

 

This warning is in my signature because I'm not organised enough to remember to type

it in every post.

 

And you're considering trusting me????:eek:

Link to post
Share on other sites

I very much doubt even the swiftest CEO would spot a car parked in contravention and manage to issue a PCN in 4 seconds which would suggest that the car was parked more than 4 secs before 18.30.

 

 

On the original PCN there are 2 pics with 2 times, 18:30:13 and 18:29:56 on the rejection of a appeal letter there are also 2 pics 18:29:07 & 18:29:56 so i am presuming the earliest the camera caught me there was the 29:07 still less than a min tho!

Link to post
Share on other sites

Why aren't all Londoners marching in the streets against CCTV enforcement of this kind!

 

Can you hope to get an adjudication in your favour by suggesting that they have not established the accuracy of their clock?

 

Or at least a recommendation to cancel based on the fact that it is unreasonable (though the recommendation may not get you far).

 

Seems like you'll only find out if you go. I know I'd go! There is a principle!

Link to post
Share on other sites

Just seen the extra posts - even for a minute, they could be expected to demonstrate that their equipment was in order and, if calibration is specified by the maker, that it was in date. Check your own clocks and watches sometime against a time signal - you may be surprised how much they drift - so still worth raising ;)

:!:Nothing I post should be taken as legal advice. It is offered as an opinion only.:!:

 

This warning is in my signature because I'm not organised enough to remember to type

it in every post.

 

And you're considering trusting me????:eek:

Link to post
Share on other sites

I very much doubt even the swiftest CEO would spot a car parked in contravention and manage to issue a PCN in 4 seconds which would suggest that the car was parked more than 4 secs before 18.30.

 

If I was a bored spotty oik watching the CCTV then *I'd* be having competitions with my smelly mates to see who can issue the most ludicrously unfair PCN.

Link to post
Share on other sites

i just checked my DAB radio time as that is automatically set (from where i dont knw?) lol and that is almost 2mins faster than my phone which is near enough the same as the clock in my car.

i have alsways thought the time in my car was a bit ahead, i set it this way to try get places on time.

 

i guess it is just going to be at the discretion of the ajudicator whether he/she thinks this is unfair and agrees that ealing councils clock could have been out.

 

I will let you all knw tomorrow how i got on.

 

thanks for your advice.

Link to post
Share on other sites

Sorry the PCN which was sent by post states 18:29:00

 

So it was not issued 4 secs before then was it? I know its not much of a difference but if you start going on about 4 secs at the hearing they will just point out what I have. You need to find out if it was an 'instant' ticket or if any observation was given as is usual with a waiting restriction. If it wasn't you would be better off claiming an exemption such as loading or alighting rather than argue about the time.

Link to post
Share on other sites

 

 

 

Which contains this:

 

2.3.12 The equipment must be synchronised to the ‘Rugby’ atomic clock, or signal from recognised similar independent output. The last Rugby Clock update (time signal by radio wave every minute) should be checked on the stop-start frame at the beginning of each period of operation. The stop-start frame is displayed at the beginning and end of each recording. If a Rugby Clock update has not occurred for at least 72 hours, it should be done as soon as possible. This may mean leaving the system on until an update has been received, as in some areas, updates occur mainly at night due to problems with other equipment in the area interfering with the Rugby Clock signal.

 

Given the short time of the alleged contravention I'd certainly be asking them for evidence that they've complied with this paragraph of the procedures. There's a very good chance they haven't (the staff are only employees after all - think motorway toilets and their "checked every 25 minutes" signs!!!). Even if they have complied, it's unlikely they will have thought to bring evidence with them.

:!:Nothing I post should be taken as legal advice. It is offered as an opinion only.:!:

 

This warning is in my signature because I'm not organised enough to remember to type

it in every post.

 

And you're considering trusting me????:eek:

Link to post
Share on other sites

Which contains this:

 

 

 

Given the short time of the alleged contravention I'd certainly be asking them for evidence that they've complied with this paragraph of the procedures. There's a very good chance they haven't (the staff are only employees after all - think motorway toilets and their "checked every 25 minutes" signs!!!). Even if they have complied, it's unlikely they will have thought to bring evidence with them.

 

The procedures are guidelines not a legal document. Unless you can provide evidence the clock was not syncronised if they say it was the adjudicator will more than likely go in the Councils favour since to do otherwise would be accusing the Council of lying something he has no proof of.

Link to post
Share on other sites

It's only a minor point, but I think that the Rugby clock no longer exists - Cumberland is in my mind, but I'm not certain.

 

Something to do with the masts at Rugby being dismantled by BT, I think.

 

Sam the Eagle

All of these are on behalf of a friend.. Cabot - [There's no CCA!]

CapQuest - [There's no CCA!]

Barclays - Zinc, [There's no CCA!]

Robinson Way - Written off!

NatWest - Written off!

Link to post
Share on other sites

As a published Code of Practice, they have a little more weight than a "procedure" or "guideline". If the Council can be shown not to have followed it then that is admissible as supporting evidence.

 

They (the council) are also accusing the OP of lying - she says that she parked after 1830 hrs. They need proof of this and, if the proof they offer has been gathered without regard to the Code of Practice, then she has grounds to ask the adjudicator to disallow it.

 

To Michelle - a small point from the above.

 

If this had happened to me, having checked my clocks and found that they are slow (in other words I actually parked later than my car clock said) I would enter the appeal hearing with a firm and clear attitude that I parked after 1830 hrs. We all know it can be intimidating going towards something like this, but my approach would be politely but firmly that:

 

"I parked [not I thought I parked] after 1830 hrs, not before. I have checked the clock I used at the time and found it was 2 minutes slow. That means that it was two minutes more past the restricted hours than I believed it to be. The council are claiming I was one minute before according to their CCTV system. What evidence do they have that they'd complied with section 2.3.12 of the Code of Practice for CCTV enforcement which deals with the time accuracy of their system?"

 

I would not budge one inch from the assertion that I parked after 1830 hrs because, as soon as I said "I think" the council could say "you were mistaken". You don't want to give them that chance!!! ;)

:!:Nothing I post should be taken as legal advice. It is offered as an opinion only.:!:

 

This warning is in my signature because I'm not organised enough to remember to type

it in every post.

 

And you're considering trusting me????:eek:

Link to post
Share on other sites

As a published Code of Practice, they have a little more weight than a "procedure" or "guideline". If the Council can be shown not to have followed it then that is admissible as supporting evidence.

 

They (the council) are also accusing the OP of lying - she says that she parked after 1830 hrs. They need proof of this and, if the proof they offer has been gathered without regard to the Code of Practice, then she has grounds to ask the adjudicator to disallow it.

 

 

The Council are not accusing her of lying they are accusing her of parking before 18.30. My point is without proof to the contary if the Council state the clock is sync'd then the balance of probability is that it is. If she had asked prior to the hearing for records and the Council failed to provide them that would be another matter. Using your logic you can turn up at a hearing accuse the CEO of not being trained and without a copy of his qualification the PCN would be cancelled. You cannot just turn up and make a claim without evidence to back it up.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...