HSBC SAR Address

[Maxsys]

Hi all,

 

Just wondering if someone can confirm the correct address for HSBC to send SAR too

 

I have

 

HSBC BANK PLC

8 CANADA SQUARE

LONDON

E14 5HQ

 

Taken from Data Protection website, however the sticky in this sub-forum says

 

HSBC Bank Plc

Service Quality Team

Arlington Business Centre

Millshaw Park Lane

Leeds

LS11 0PP

 

 

Thanks in advance

[Castlebest]

Hiya Max welcome to the HSBC forum

 

Either address will do but the people who will deal with your request are based at the Leeds address .

 

pete

[Maxsys]

Thanks Pete, i will use that one

[TwoTicky]

Hi

 

Are these addresses still up to date?

[citizenB]

Yes, however if you are sending a Subject Access Request, I would send it to the Head office address by tracked mail - you can be assured it will be passed the correct department !

[TwoTicky]

Sent it to the Leeds address, is that the head office?

[theoldrouge]

Sent it to the Leeds address, is that the head office?

no

 

http://ico.org.uk/ESDWebPages/DoSearch?reg=56765

[TwoTicky]

Thanks, do you think I should resend SAR to that address?

[theoldrouge]

no, the one you sent will do

[Bandit127]

I sent mine to the Group Data Protection Manager at the Canada Square address and that worked (although it took them far more than 40 days).

 

I don't think it matters much though. As you can address a legally valid letter to your local branch, I don't see addressing a SAR to the Leeds address as being any different.

 

You can call them (sorry but I no longer have the number) to confirm that they are processing it. They are quite approachable.

 

Edit - Actually, I found a direct number for a Carol Harrison who dealt with mine. I don't want to paste it on the internet so please PM me and I will let you have it.